I can plan trip from the hotel and go. The thing I didn't like was the communication between the Expedia and the hotel.

Great Customer Service

Only option if you staying for one night and you don’t have other place to go.

Susie was great to deal with and very accommodating to our requests. The vibe at the place was tame but also the other guests were respectful and helpful. Great location and walkable to everything.

If you ever stayed in a hostel before, this one seemed to be about middle of the road. The location is fantastic for attending conferences at the convention center, and Street it's on is very quiet and safe, so the best of the both worlds.

Horrible, very dirty

The owner does the bare minimum with the building and it's really not a comfortable or a welcoming feeling. He's not taking care of the bedding, the fixtures in the bathroom aren't cleaned by staff. The Kitchen isn't pleasant. He not a pleasant man to talk too 😞. There's no elevator, you have to enter through another door outside and walk upstairs on a dirty carpet. So it's not handicapped accessible 😞. Plus the check in hours start at 4 pm and end at midnight. I have to be honest because I travel and have enjoyed other Hostels because the atmosphere was joyful 😊.

Horrible customer service

Not so clean

This is the WORST hostel I have ever stayed by far. I think the Manager is truly mentally unwell. The staff couldn't find my reservation. It was very stressful staying here. I don't not recommend staying here to anyone.

It was decent nice bunk mates and staff was helpful.

The staff & guests are friendly and keep to themselves. It’s a walkable location for shopping and nightlife too. However, the unsanitary conditions were too much. While I understand that this is an old property, that’s not an excuse for the general uncleanliness. There were layers of dust everywhere, completely stained mattresses, and pillows with holes too. This is a communal living space, practicing frugality, and that’s ok. It’s not ok to have a stack of filthy oven mitts in the kitchen though. I went into the bathroom and someone had sprayed disinfectant but didn’t bother to wipe it up with a clean cloth. They launder the sheets, but you also have to mop, dust, repair water damaged walls, clean the windows, and remove blackened carpet on the stairs too. Nobody deserves to sleep in filth no matter how cheap the room is.

It’s a hostel so stuff is old, if you’re good with that, this place is great for the price.

Several things not mentioned on the website they take $20 Cash refundable deposit. If you have to use card there is transaction fee to pay the deposit and to get a refund. They charge for a towel also and many others.

Poor sanitation. Little to no amenities. No breakfast.

Front desk attendant was indirect & rude with their service...

Comfortable

James- the manager and staff were all very nice and really helpful accommodating & professional. Be sure to check out by 11am otherwise you can lose your $20 deposit

They wouldn't let me check in. Nothing made sense. All paid for, reserved and just turned away! Said to go back to Expedia for refund. Terrible experience.

The location is perfect, I think is better put the private toilet for every room.