WoodSpring Suites Washington DC Andrews AFB

Explore WoodSpring Suites Washington DC Andrews AFB
5.6
Fair
From 430 reviews
Cleanliness

6.2

Room Comfort

6.0

Service and Facilites

6.4

Traveler Reviews WoodSpring Suites Washington DC Andrews AFB

Number of reviews per page
20
40
Top reviews
Akeema
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was hot with no ac ! Had a bad smell
harry
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The whole experience of getting a chance to see the property and people hanging around the property at the front entrance. Could be scary for most travelers. Dirty floors and elevator. Please cancel the whole experience of staying at that particular place. Would like a refund of my money.
Nicole
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Only thing decent for real is the beds & bathroom.
Nesreen
icon-Business Family
Business Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It's the worth of the worth
Nesreen
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff are terrible and so nasty when they are talking to you especially the general manager Shadina. Stay away from Shadina, Tia, Rima and Yolanda. They won't take any accountability of anything even though it is their jobs. I had an issue where I was overdue with my payment since Saturday and I didn't knew that therefor, they decided on Monday morning while I was at work and my 77 year old mother by herself in the room that 3 people come to the room While I was not in there and banging so hard on the door and scare my mother because either she pays or will call the police and kick her out of the room. They never contacted my prior to that and they decided to do that on their free time when they all in there. I could of lost my mother that day because of what they did and when I spoke to Shedina about the situation, she never took any accountability or any responsibility to what her and her coworkers did!!!!!! That beside the room is so nasty roaches everywhere, the bed has a blood stain on it, and the AC cover is apart that could fall down on anyone. I emailed the general manager Shadina 3 times with my issues and pictures that proofs everything I’m saying but she never responded back to me. And also the card that I gave it to them they did 2 transactions without my consent and I found out when I was checking my bank account online. Each transaction was more than $1000 so I closed my card The entire place is not even worth anything so don't waste your time going in there👌
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Michael
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Do not feel safe
Patrick
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

People hung out all the time outside after a certain time. The trash was overflowing in the dumpsters. A lot of roaches inside and outside the room. Don't air conditioner was disgusting. The room is not a as it is pictured The pictures that you see online is from their sister location the eyes on the stove take a long time to heat up and they're so close to the wall that you can only really use one eye
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Nepheterie
icon-Business
Business
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The place had roaches. Left as soon as I walked in.
Shawnette
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

My stay was terrible from day one between switching from one room to another and that one was worst than the first one. Roaches everywhere to the point that i couldn't sleep and the toilet not flushing properly. I couldn't wait to check out I'll never come back here again.
Keith
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

THEY STEAL MONEY AND ROBBERS AND HIRE PEOPLE TO HARRASS PEOPLE AND STEAL MONEY FROM PPL!!! THE WAY ITS PERTAINING TO PPL IS GOOD BUT WHEN YOU STAY THERE FOR A WHILE YOU SEE THAT IT WAS FALSE ADVERTISING AND MANIPULATED PPL!!! DO NOT COME AND GET MY MONEY BACK!!! LAWYERS WILL BE IN TOUCH!!!
Jonathan
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Disappointing and Unhygienic Stay – Left Early Without Refund My family and I originally planned to stay at this location for a week, but we had to cut our trip short after just a few days due to unacceptable conditions. Upon arrival, we immediately noticed the room was not clean. I had to purchase my own cleaning supplies and clean the space myself — not something anyone expects to do after checking into a hotel. Even worse, shortly after settling in, we discovered bugs crawling around the room, especially near the air conditioning unit and kitchen area. I spent nights staying awake just to kill bugs and make sure they didn’t crawl on my wife or daughter. Needless to say, I got no rest or peace during our stay. When we decided to check out early due to these issues, we were told we would not be refunded for the remaining days. This was incredibly frustrating given the poor quality and distressing conditions we experienced. I do not recommend staying here unless cleanliness and peace of mind are not priorities for you. I hope management takes these issues seriously moving forward.
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Keith
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The general manager was nice but after the property manager got fired the new girl was totally unprofessional!!! She was very disrespectful and have no respect for elders as well as didn’t honor my reservation and lied first saying it was sold out not knowing that I had already booked my room in advance. She don’t wear uniforms like the other employees and says she puts people out for no reason because she feels like it. The place was ok but have some issues but wasn’t too bad for the stay. If you stay there just be mindful.
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Keith
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Nice
Crystal
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The room was infested with roaches and they didn't come clean and bring fresh washcloth and towels the people was also horrible in the hotel
Deirdra
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Drug transactions going on in the parking lot as I pulled in. Didn't stick around to see any thing else, once I walked in the lobby and no one was there to check me in and roaches running on the counter.
Kathy
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Definetly not what I expected...I just needed a place to sleep for weekend...I walked in and immediately smelled like it was a smoking room, the lady told me it was a non smoking room i tured off the air conditioner and kept the window opened..still smelled like smoke
Francois
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Man that place was horrible, i would never come back to that hotel. its roaches and bugs all over the room i was in. NEVER again!!
Shaketa
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Don’t
Rashard
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

This hotel was infested with roaches. Especialy room 423.
Rashard
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

This place was infested with roaches. I had to leave the same night
Number of reviews per page
20
40