The checking was the worst I have experienced in maybe 10 years. The lack of correct information and absence from answering the phone (Hotel or Securitas), the message "ALL LINES ARE BUSY" For at least 20 minutes or more. Luckily I come to speak with another guest that knew that this hotel has two buildings, one across the park, there it turned out my room was located. I wouldn't have found it alone. When I finally got through and someone picked up in the other end I could get the information about breakfast. Talking to the hotel afterwards didn't get anything in return. Usually yoi get a free night or something when the hotel fail with something. Very poor service!