ibis Manado City Center Boulevard

Explore ibis Manado City Center Boulevard
8.6
Very Good
From 2,484 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.3

Location

8.9

Service and Facilites

8.6

People often mention about ibis Manado City Center Boulevard
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Staff Friendliness (38)
Bedroom (34)
Distance to City Center (32)
Hotel Area (31)
Accessibility (29)
Ambiance (27)
Bathroom (27)
Surroundings (26)
Check-in/out Time (25)
Variety (25)
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Traveler Reviews ibis Manado City Center Boulevard

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40
Customer reviews
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Deysie Y. R.
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Leisure
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10.0
/10
Reviewed 23 hour(s) ago
Very impressive, the room was clean and the staff were friendly.
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W***m
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Business
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8.8
/10
Reviewed 1 week(s) ago
no bottled water provided in the room 😓
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Accommodation's Reply
03 Dec 2025
Dear Guest, Thankyou very much for sharing youre experience regarding youre visit ibis manado. However we do apologize for your inconvenience for bottle water in your room did not availabble, our hotel have commitment campagne to reduce plastic waste, instead bottle water we provide you for free refill drink water dispenser in cooridor room. Thank you once again for sharing your experience. We hope to have the pleasure of welcoming you back on your next visit to Manado. Best Regards Michael Frank General Manager
A***n
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Leisure
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10.0
/10
Reviewed 1 week(s) ago
Very good for the service and hotel staff
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Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience. We are delighted that you were impressed with our staff's service. We hope to welcome you back soon to share more of your stay with us, and we hope that your next visit will be even more memorable. Best regards, Michael Frank, General Manager
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Verified Traveler
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9.1
/10
Reviewed 2 week(s) ago
For a short break, the location is excellent. However, if you're looking for a staycation or hotel facilities, I find it lacking, as there are no amenities and the rooms are small.
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Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience. We are very grateful for your recent stay at Ibis Manado and apologize for any inconvenience caused with the hotel's facilities and room size. We look forward to welcoming you back for your next stay and for an even more memorable experience. Best regards, Michael Frank, General Manager
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E***a
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9.4
/10
Reviewed 3 week(s) ago
The tinutuan here is the most delicious, from its thickness to its authentic flavor.
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Accommodation's Reply
24 Nov 2025
Dear Valued Guests, Thank you for taking the time to share your experience. We are delighted that you enjoyed our Tinutuan, a Manado specialty. We hope to see you again on your next visit and share more of your experiences. Best regards, Michael Frank, General Manager
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H***y
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Staycation
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8.2
/10
Reviewed 3 week(s) ago
Satisfied. Overall, very good. However, the lobby was sometimes crowded, so there were times when we wanted to wait but there were no seats, so we had to stand. Fortunately, the service was very fast and satisfactory.
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you for your positive comments regarding your recent stay. We are delighted to hear that you were satisfied and received prompt and satisfactory service from our team. We apologize for any inconvenience this may have caused to the lobby area, which can be crowded at times, making it difficult to find a seat. Your feedback is highly appreciated and we will take it into consideration to improve the comfort of all our guests in the future. We hope that you had a smooth journey and look forward to welcoming you back with an even better experience. Sincerely, Michael Frank, General Manager
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Samuel J. T.
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9.1
/10
Reviewed 3 week(s) ago
Nice clean hotel and the services by staff are second to none. Close to mall shopping centre and eatery places. Will recommend this hotel to others.
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Accommodation's Reply
18 Nov 2025
Dear Samuel J. T. Thank you very much for share your experience with us regarding your recent visit . We are delighted to hear that you enjoyed your stay the cleanliness of our hotel and the exceptional service provided by our staff. We are also very happy that our convenient location near the mall and various dining options added to your positive experience. Your recommendation truly means a lot to us. we wish we can meet you in the future and hope youre next visit will be better than the previous stay. Best Regards Michael Frank General Manager
H***i
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7.6
/10
Reviewed 3 week(s) ago
The hotel is in the city center, but it's very cramped inside for the price. The food is also served cold. Not recommended.
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience. We apologize for the inconvenience you experienced regarding the room size and food served. Your feedback is highly valuable in evaluating and improving our services. As our room size meets the standards of ibis hotels, we will follow up your feedback with the relevant team to prevent this from happening again. We sincerely hope to welcome you back with even better service next time. Best regards, Michael Frank, General Manager
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E***a
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Leisure
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10.0
/10
Reviewed 4 week(s) ago
Good location in the city center and the staff were very friendly.
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Accommodation's Reply
11 Nov 2025
Dear Guest, Thank you very much for choosing ibis manado and your kind review. We are delighted to know that you enjoyed our central location and found our staff to be friendly and welcoming. Your positive feedback means a lot to us and will certainly motivate our team to continue delivering the best service possible. We look forward to welcoming you back on your next visit to ibis manado. Best Regards Michael Frank General Manager
G***t
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8.5
/10
Reviewed 5 week(s) ago
I booked two connecting rooms. Check-in was supposed to be at 2 p.m., but because I booked two connecting rooms, I was told to wait half an hour for the rooms to be ready. That was a waste of half an hour, so I checked in at 3:30. The reason the rooms weren't ready was because the hotel didn't receive any notification from the app that the customer had requested a connecting room.
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for your review and feedback. We sincerely apologize for the inconvenience you experienced during check-in, particularly regarding the delay in booking a connected room. We understand that your time is valuable and that your check-in experience should be as smooth as possible. This delay was caused by a data issue in our third-party booking system, which did not yet forward your special request to the hotel. However, we have fixed this issue so that we can accommodate your special requests more quickly and accurately in the future. We look forward to welcoming you back with even better service on your next stay. Best regards, Michael Frank, General Manager
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I***n
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Business
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6.7
/10
Reviewed 6 week(s) ago
The peephole on the door couldn't be closed, the room was noisy from the sound of the AC compressor from outside, the cereal in the restaurant didn't have the right amount of milk, the morning receptionist wasn't friendly
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for your review and feedback. We apologize for the inconvenience you experienced during your stay at our hotel, particularly regarding the noise from outside, as well as the service and quality of food in our restaurant. Although our peepholes are uncovered, we assure you that they are safe. We have passed your feedback to the relevant team to immediately improve the in-room amenities and enhance our staff training to provide more friendly and professional service. In addition, we will be enhancing our breakfast menu to meet the comfort standards of all guests. We highly appreciate your feedback, which will help us to continuously improve our services. We look forward to providing you with an even better guest experience on your next visit. Sincerely, Michael Frank, General Manager
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A***i
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Leisure
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8.5
/10
Reviewed 6 week(s) ago
Friendly staff, very helpful when extending and late check out.
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Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Thank you for choosing Ibis Manado Hotel as your accommodation choice in Manado. We are delighted that you were impressed by our friendly staff and their assistance throughout your connecting flight and late check-out. Your experience will be a driving force for all our staff to continuously improve the quality of our services and we hope to see you again on your next visit. Best regards, Michael Frank, General Manager
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Verified Traveler
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10.0
/10
Reviewed 6 week(s) ago
Friendly staff, very friendly with babies, very strategic location to shopping centers/malls, there is a late check out which is very helpful for my condition when I bring a baby during busy times.
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Accommodation's Reply
28 Oct 2025
Dear Guest, Thank you for choosing ibis Manado as your accommodation. We are delighted that you were impressed with our staff and convenient location. We also offer late check-out to ensure that your trip with little ones remains fun and enjoyable. Thank you for taking the time to share your experience and we hope to see you again on your next visit. Best regards, Michael Frank, General Manager
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MEY
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10.0
/10
Reviewed 8 week(s) ago
Friendly hotel staff, strategic location, clean rooms and clean hotel environment.
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Accommodation's Reply
14 Oct 2025
Yes, thank you for taking the time to share your experience with us. We have received great feedback from you recently, particularly compliments on the location, cleanliness of the room, and the hotel environment. Your experience helps us to continuously improve the quality of our service. Thank you! General Manager Michael Frank
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ROGER R. D. T.
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10.0
/10
Reviewed 13 week(s) ago
Clean, comfortable, quiet, fragrant, delicious food
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Accommodation's Reply
09 Sep 2025
Dear Roger R.D.T. Thank you for choosing Hotel Ibis Manado as your place to stay during your stay in Manado. We will continue to improve the quality of our services to hopefully leave a good and unforgettable impression. Thank you also for your feedback about the delicious food, cleanliness and comfort of our hotel. We will share your comments with our team for this experience will be an encouragement for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your very pleasant experience, and we hope your next visit will be even more enjoyable than the previous one. Best Regards,. Michael Frank. General Manager
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ROGER R. D. T.
icon-Leisure
Leisure
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10.0
/10
Reviewed 13 week(s) ago
Very strategic location, clean, comfortable.
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Accommodation's Reply
09 Sep 2025
Dear Roger R.D.T. Thank you for choosing Hotel Ibis Manado as your place to stay during your stay in Manado. We will continue to improve the quality of our services to hopefully leave a good and unforgettable impression. Thank you also for your feedback about the strategic location of the hotel, the cleanliness and comfort of our hotel. We will share your comments with our team for this experience will be an encouragement for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your very pleasant experience, and we hope your next visit will be even more enjoyable than the previous one. Best Regards,. Michael Frank. General Manager
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Sunardi
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10.0
/10
Reviewed 14 week(s) ago
Comfortable, clean, good service. Strategic location in the city center
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Accommodation's Reply
01 Sep 2025
Dear Sunardi, We thank you for choosing Ibis Manado as your place to stay in Manado. We are delighted to receive your feedback regarding our strategic location, comfort, cleanliness, and the service of our staff. Your feedback helps us to continuously improve the quality of our services, and we appreciate you taking the time to share your experience. We hope your next visit will be as satisfying as the previous one. Best Regards. Michael Frank, General Manager
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Guest
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10.0
/10
Reviewed 15 week(s) ago
The view is attractive and the sunset is clearly visible, in front of the mall
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Accommodation's Reply
27 Aug 2025
Dear Guest, We thank you for choosing Ibis Manado as your place to stay in Manado. We are delighted to receive your review of the hotel's attractive view and our strategic location in front of Mantos. Your review helps us to continuously improve the quality of our service, and we appreciate you taking the time to share your experience. We hope your next visit will be as satisfying as the previous one. Best Regards. Michael Frank, General Manager
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H***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Strategic location, just a short walk to Mantos. The hotel is clean, and the breakfast is decent. The staff is friendly and check-in is fast.
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Accommodation's Reply
27 Aug 2025
Dear Guest, We thank you for choosing Ibis Manado as your place to stay in Manado. We are delighted to receive your feedback regarding the hotel's strategic location, cleanliness, breakfast, and staff service. Your feedback helps us to continuously improve the quality of our services, and we appreciate you taking the time to share your experience. We hope your next visit will be as satisfying as the previous one. Best Regards. Michael Frank, General Manager
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j***y
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Business
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10.0
/10
Reviewed 16 week(s) ago
The hotel staff is friendly, the rooms are clean and comfortable.
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Accommodation's Reply
20 Aug 2025
Dear Guest, We thank you for choosing ibis Manado as your place to stay in Manado. We are very pleased to receive your review regarding the cleanliness, comfort, and service of the staff. Your review really helps us to continuously improve the quality of our service, and we thank you for taking the time to share your experience, and we hope your next visit will be as satisfying as the previous one. Best Regards. Michael Frank, General Manager
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Number of reviews per page
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