Great 1 night stay, very good restaurant. Walkable to city centre. Friendly staff.

Nothing to complain about. The bedroom was large, the bedding was excellent. The staff were professional and very efficient.

room bore no resemblence of foto

Comfortable room Disappointing that, despite 3 requests for the problem to be remedied, it was only upon departure that we were advised of the fault in the system which resulted in no TV/media/entertainment output for the stay. Problems are occasionally unavoidable, but information/advice should be given when problems do occur. The breakfast is fine, but (given that many visitors are on a leisure trip) it would be more relaxed if the hours of availability were extended later.

Really quiet and nice place for a holiday.

It was a very poor hotel. 1.The alarm on the door lock kept going off even when nobody was near it. 2. No housekeeping, you had to ask for it and they only did what you mentioned 3. No hot water for 3 days out of 4, including the shower where the drain was broken and had to be very careful incase your hurt you foot. 4. Carpet tacks sticking out of the floor husband hurt his foot several times. 5. Key was programmed for 4 nights but had to keep going down stairs (no lift) to get it re-programmed everyday. 6. Breakfast not very hot. 7. STAFF WERE VERY FRIENDLY

The property could do with some rejuvenating but the service and evening meal made up for this by far. All the staff were friendly and nothing was too much trouble. The restaurant is a ‘steak house’, affordable and cooked to perfection. We had one veggie in our party and she was catered for easily. Our group was three, the room was huge.

Booked in at the last minute, staff were friendly and helpful. Great to get free breakfast! Hotel and decor is a little old and tired but clean. We enjoyed our stay and especially the bath in our ensuite!

What an awful hotel! My room was poky wee thing with scrapped paintwork and dents in the wall. The TV looked great until I found out was not connected to an ariel so did not get any TV stations, reception told me I could log into my own streaming service I wanted to but couldn't see what was wrong with not having TV stations. The shower, at its coldest setting would have burned the skin off your back so I couldn't have a shower, again explained this to reception and all they said was thanks for letting us know, no sorry! The sound proofing was no existant so I could hear the couple on either side of me chatting and the person above getting up at 6am this morning. As for the food, the steak I ordered rare came well done which I would have sent back if the waiter hadn't disappeared, to fair the steak was good but not how I wanted. The included breakfast was made up of fried eggs that you could have patched your shoe sole with, bacon that was incredibly salty and sausages that probably hadnt seen meat. All told not a stay I intend to repeat. I dont have that high standards, usually stay in Premier Inns but this was awful!

Amazing little hotel and super friendly staff I’ve stayed at this hotel maybe 8 times and I keep coming back for the good service and good location. The rooms all are unique and have character which is more than you can say for 99% of hotels these days

Desperate need of a refresh, very noisy from floorboards and people shouting in the corridor, walls were extremely thin! Slept rubbish and it set me up for long days driving. Shower was boiling or freezing A lot of rubbish outside the window You pay for what you get, it was cheap but the staff were fantastic and the breakie was good!

Stayed here before but things have improved Breakfast is now full breakfast and food is replaced quickly when food runs out. Had an evening meal which was delicious. Staff were very helpful with buses into town. Given option to have room cleaned daily or when required.

Staff are friendly. The overall external appearance of the building looks 'tired'. The entrance looks refurbished and you can see throughout the hotel where it's part refurbished and some areas in need of attention. There is a secure door entry system to each room which money has been spent on. Priority should be, to get the basic room services up to scratch. Our room was clean but had a television that didn't work, a poor quality mixer shower and dated bathroom. These things mean a lot to guests. If you get the room to a good standard, you have satisfied guests with returning trade.

Fire alarm went off at 7.15am, no-one to co- ordinate with guests left standing outside while others were eating breakfast. Shambles.

Rooms had an unfortunate smell to all of them, bed collapsed in the middle of the night, rooms were not very clean and there was no hot water! Checked-out after the first night.

While the room was relatively comfortable, I found the overall property "tired" and in need of a good facelift. In my bathroom, there was no plug for the sink, so shaving was a problem and the plug in the bath was broken, such that when I filled the bathtub, I could not get the plug out to empty the water out. The buffet breakfast was "so-so."

Part of a family gathering . Perth was central and this hotel ticked all the boxes

Worst hotel experience ever. We accidentally locked our keys inside the room and had to wait two full hours for someone to let us in—because only the cleaning crew had access to open the door. Completely unacceptable.

3 star is perhaps pushing it a bit. Also the room was not made up for our second night (i.e. bed not made, small bin not emptied).

Staff were amazing but hotel could do with an upgrade.