We had a great time at the hotel. The staff were very friendly and helpful, the rooms were clean and comfortable, and the atmosphere was relaxing. The location was convenient, and we really enjoyed the facilities. Overall, it was a wonderful stay, and we would definitely come back.”

Outstanding

I recently stayed at Palazzo Dama in Rome and was very disappointed with the value for money. The rate was close to $1,000 per night, but the experience fell far below expectations. The room was extremely small, outdated, and lacked any luxury feel — it honestly wouldn’t be worth even $100/night elsewhere. The building itself is old, narrow, and uncomfortable, and there is no parking available, which adds further inconvenience. That said, the staff were outstanding — friendly, helpful, and genuinely kind throughout our stay. Their professionalism and hospitality were the highlight of the experience and the only reason this review isn’t rated lower. They made us feel welcome and supported, even though the physical condition of the hotel didn’t meet expectations. Unfortunately, despite the beautiful photos online, the hotel doesn’t reflect a five-star experience in reality. For this price, you can find much better options in Rome.

Lovely hotel

Lovely hotel - a few tweaks and it would truly be five star.

The Hotel Dama is beautiful! The front desk staff is pleasant and helpful. Our room was lovely (though a bit inefficient for two large bags). It is also very well situated for walking to all the monuments, restaurants and shopping. We were disappointed that the onsite restaurant was Peruvian. Why, in the heart of Roma? Also, though the garden and pool area is a beautiful spot to relax, the poolside service was not good. We were overall content with our stay.

Always a joy to stay here. The pool is a gem

Clean and beautiful hotel, very good service. Anything you need is in walking distance. Highly recommended place

Great location near Piazza Popolo, Spanish Steps and Villa Borgese. The staff are very nice and helpful. We didn't eat at the restaurant but breakfast was expensive We would stay there again

No spa or gym but under construction Construction noise from across street loud Food in restaurant good Love hotel

Beautiful hotel

The staff were wonderful. They arranged to ship a package home for us so I didn’t have to carry it as we continued in our travels. Waitstaff was fabulous

Hotel Staff was amazing; especially the restaurant staff!!

Excellent service. Friendly staff!

I usually love staying at this property but the noise from the construction of the new spa, the inattention of the staff at Pacifico ( the hotel's bar and restaurant) and the lack of cleanliness ( housekeeping) will make me rethink my options next time I come to Rome.

Worst service, dingy place. Not even 1 or 2 star. Please avoid as they have no concept or standards of a hotel.

The staff from reception to house cleaning are charming friendly and helpful. A wonderful place to stay

Really gorgeous hotel, super clean and very stylish. Lovely staff, very helpful and a great location to walk to many of the historic sites. The only disappointment is that the pool isn’t heated but I will be back. Loved it

The reception staff and all front of house are friendly charming and helpful. Returning to this hotel each time I’m in Roma is always a treat.

the staff at reception and room service are warm and hospitable. It is a joy returning to this hotel each time.