6.6
Pleasant
From 344 reviews
Cleanliness

6.4

Room Comfort

7.0

Service and Facilites

6.2

Traveler Reviews Umbrella Hotel

Number of reviews per page
20
40
Top reviews
Vanessa
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No air conditioner , was the wires night ever
ALPHA
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is very noisy until very late night and all day.
Rupesh
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

If you like the smell of smoke, then this is ideal for you, for me however, the smell of cigars and weed is not it! The facilities were however clean and okay, a good hotel if you are one a budget, but again, for me the smoke smell and atmosphere was not it.
Yvette
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I didn’t like nothing it was bad service
Verified traveler
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Sheets were dirty with stained blood and they still decided it was a good odea to put it back on the bed. A lot of stuff in the room is missing or broken. Its cheap online. Pay at the front desk in cash and its going to cost you $200!!! Staff is not that friendly. They dont careabout you or your stay. When the owner is their everything is good. He's very professional and kind. Housekeeping care even less.
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Yolanda
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It’s ok great location
Jose
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room smells like cigarettes 🚬 when I come in
Elmer
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Is ok
Janay
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Ceiling in the bathroom was coming down crap on the walls
bryan
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room walls dirty staff not attentive during the night people fighting outside their rooms on the sixth floor from 1am to 4am staff didn’t answer phone construction on property from 5am on a Saturday morning adjacent areas really dirty in poor condition bad neighborhood said 3 minutes walk to train more like 10
Tashea
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I always have a great stay
Lidia M.
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Small clean building, room was very clean, bathroom was clean, the only thing was the smell of cigarettes.
Mark
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stayed in a room at the umbrella in the Bronx for 2 nights to be there on Jackie Robinson day at Yankee stadium. There are a total of 3 parking spots for everyone there. You have to be an excellent driver to get your car in and out from the tiny concrete backyard that reminds me of the shu. The place was disgusting, the walls, the floor, THE BED, everything smelled like doo doo, there was what looked to be spit or something else on just about every inch of the walls. Everything was sticky and gross. My girl anmd my daughter wanted to kill me, they wanted to leave and stay somewhere else and hardly slept while we were there. We had to buy pillow cases from a store around the corner, and sheets. Aside from a couple other ppl going to the game there was nothing but crack heads, junkies and prostitutes going in and out of this place 24/7. Out next door neighbor has at least a dozen different men come and go the first night, that we noticed. When you walk out of the place and take a right you are surrounded by people, none of them friendly to say the least. People fighting on the sidewalk, in front of the hotel. If you are not from the city DO NOT STAY HERE.
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Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Not bad
Tafari
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great stay
Herbert
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

it’s cheap, and have the option to check in earlier for a fee
Noelle-Lindsey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room we had original AC wasn’t working right in room 403 (so clean) called front desk and he was such a sweetheart, when I went back to lobby the new room key was ready. Room 406 was so CLEAN!! Ice machine on the 5th floor wasn’t working, Thank god there was ice cups at the corner store. The location is amazing on 3rd ave. Parking also. Smoking or non smoking room. Vending machines had raw paper also 😂!!! I WOULD DEFINITELY STAY AGAIN!!!!
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Ernesto Nazario
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I didn't like that the key to my room never worked and they always had to go and open the door for me so I could enter my room. Didn’t felt safe
Dong
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

You get what you pay for. It’s cheap for a reason. For a one night recharge and sleep it’s fine. Don’t except anything past that.
Mory
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It’s very close to the sub
Number of reviews per page
20
40