The Grand Hotel Nanaimo

Explore The Grand Hotel Nanaimo
8.2
Very Good
From 888 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

10.0

Service and Facilites

8.6

Traveler Reviews The Grand Hotel Nanaimo

Number of reviews per page
20
40
Top reviews
Robert
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I like the location for the places I wanted to visit. I had looked up for a stay with a pool and it has said that this hotel has a year around indoor pool which was a reason I chose it, however when I inquired at the from desk it did not have a pool
Robert
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel was clean and beds were comfortable.
Nathaniel
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Site was ok, but the beds are so soft I’ve spent double the cost of the night on getting my back fixed!
Connie
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff and atmosphere. Lobby had some wonderful displays. Room was clean and comfortable
Larry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Grand Hotel reminded me of an elegant aging woman. A little worn but absolutely captivating.
Thomas
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was very nice. Complimentary Continental breakfast would be a good addition.
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was great! Staff was awesome! Price was right! Chef amazing
IRENE
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It has olde world charm and the staff were friendly and helpful. The main problem was the lack of breakfast service. There was no indication online that breakfast had ceased being served after covid. Suggesting Macdonald's is a very poor substitute for the aroma of bacon, eggs and fresh toast being prepared. On line, even The Grand Hotel omelets were recommended! Ceasing breakfast service was a very poor decision! Dinner, however, was very enjoyable
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John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very comfortable clean hotel with a fine restaurant and pleasant grounds. Only concern is that no breakfast is available and nothing of quality within walking distance of the hotel.
stewart
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly place .
Christine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spacious room. Staff were quick to help when TV remote was missing. The dining room food and service was amazing! The British memorabilia in the lobby was wonderful. The hotel lived up to its name - Grand!
juliet
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The whole place is charming! I enjoyed a late supper at the restaurant and not only was the food delicious ( do try the crème brûlée) Tanya was friendly and ensured my dining experience was 5 star!
Alyson
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The beds were so comfortable we slept like Sleeping Beauty! The staff was friendly and accomodating and the outdoor dining was lovely in warm fall weather.
Jasing
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

what I liked about the property was the overall ambiance, as well as the cleanliness and great room size. The excellent service from all staff members and the delicous food and wines. My complaint would be the tripping hazard outside the building, between the parking lot and the carriage porch. My husband and I both tripped over it at different times. Our concern is that it could prove quite dangerous to someone with less agility or unsteady on their feet.
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Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and comfortable. Very friendly staff
Michael
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bathroom had hair on the shower walls upon check in. The whole room smelled like Grandma's bsmt. Carpets need torn out. It's just time for an update. Whoever owns the hotel is stuck in the early 90's and it just is in bad need of an update. The furniture, like the couch, on the sitting area is so old. We changed hotels after a night
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Francesca
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed just long enough to sleep. We appreciated the quiet and efficient A/C.
Christine
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All good
Hanna
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly place, good area for shopping. Rooms are nice but little outdated.
Jeannine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice old hotel. Good location.
Number of reviews per page
20
40