Everything thing ok except the TV not working

I have been regular customer of Yeob Hotel since 2021. Good location and room is spacious enough for room of two person. However, one of the current staff is not really helpful and not well versed with the new system of hotel. I request for the hotel consideration if can reschedule my stay due to unavoidable circumstances, as in past case the previous staff had handled similar situation and offered a rescheduling option. Instead of offer solution or alternative, this current staff talking about her problem of not knowing on how to do it. I hope customer service can be improved.

Staff were friendly and helpful. I got all the help I needed from them. The location of the hotel was great with convenient travel facilities. I will definitely stay here again in the future.

Customer service is very friendly.

The room is OK, however, no hot shower. Room size is OK for the price.

Need a contact number (WhatsApp/SMS). When we check in after 12 o'clock and the door is locked and have no staff assist, we cannot contact any staff from the hotel.

Nice budget hotel. You have to use a vending machine to get the key when checking in and checking out. Got a mini elevator.

Comfortable 👍🏻 Staff give the best service.

When we reached the hotel to check-in, then only the staff told us that there 's no water heater and window for the room, need to add another RM5 to change the room. The room smells bad when you first opened the door. Some of the pillows also have some weird smells. The hotel lift also sometimes will jam so you will have to walk to the top floor through elevator.

For this hotel was really good for a short vacation here, everything was fine and also perfect for travelers who are on a budget, plus it is also easy to find many restaurants, foods, and some stores like 7-Eleven and KK Mart also near around. And also for the second night at the hotel, the room I was in suddenly went out, ahaha, but it's fine, all good and comfy.

Very good and easy. Clean and cheap.

A simple hotel, but very comfortable for those dealing alone or as a couple. Strong water, comfortable beds and the best air cond system.

Everything is fine, but the pillow has been changed, put a kettle/water dispenser on every floor. It's annoying to go down to get water

Good place to stay. Near to eat place. Always repeat this place.

The hotel is located in the center of the city and is close to the necessary facilities such as restaurants and others. The hotel staff are also always friendly and provide the best service.

Good And Nice Good And Nice Good And Nice Good And Nice Good And Nice Good And Nice.

Countless times stay here. Always repeat to stay here. Room is quite nice. But this time stay, got TV problem, have raised the issue to staff, but was told that technician can't come. Staff can't resolve the issues. Quite disappointed and have to go outside to watch TV.

Had to check in here last minute due to water problem. But this hotel also facing same problem but still manage to do their best. No towel replacement, no room cleaning and WiFi not working.

The hotel is located in an area that is convenient to find Malay and Arabic food. hotel room ok, clean, comfortable only the bathroom is a bit narrow. others are all satisfactory.

Pleasant stay. Room size just nice. A lot of restaurant nearby, in walking distance.