Empire Villa Hotel

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Overall Ratings & Reviews Empire Villa Hotel

Traveloka (89)
Other sources (1)
8.0
Very Good
From 89 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.8

Meal

7.8

Location

7.7

Service and Facilites

8.3

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Traveler Reviews Empire Villa Hotel

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Customer reviews
Thxrin t.
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8.5
/10
Reviewed 103 week(s) ago
It's comfortable.
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Fern F.
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6.0
/10
Reviewed 104 week(s) ago
The accommodation didn't check the system well. Let customers stand and wait for a very long time. This is understandable, but my boyfriend who studied at the hotel told me that like this, the instructor said that he could reject it. The service is not good at all. Then he was taken up to see the room. If we had arrived later, the room would have been full. Then an employee opened the key and came into our room. But the owner told me to come check the room opposite, so why would there be a key to unlock our room? Why didn't you clearly state the room number? I understand that mistakes can be made but they shouldn't happen.
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Accommodation's Reply
31 Dec 2023
Sorry for the delay and mistake again. As for the key that the employee uses to open the door On the day of the incident, we checked that the key could not open the customer's room. But the key can be inserted into the lock because we all use the same brand of keys. And there is only 1 set of room keys per room. Except in the case of not locking the room.
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Maroot K.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 162 week(s) ago
ผ้าม่านที่ประตูห้อง พังทุกห้อง, บางห้องไม่มีตู้เสื้อผ้า/ราวแขวนผ้า แต่พนักงานบริการค่อยข้างดี
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Accommodation's Reply
01 Nov 2022
thank you for the advice Sorry for the inconvenience We will update Sam soon.
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Yuki U.
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Romantic
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6.0
/10
Reviewed 307 week(s) ago
The bathroom door was broken. Could not close. The room had a very musty smell. The towels were very hard.
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Somying S.
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Family
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9.0
/10
Reviewed 319 week(s) ago
The hotel is very cute, friendly, quiet but there are too many ants.
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yupaporn l.
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Family
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6.0
/10
Reviewed 319 week(s) ago
Drove along the route provided in the app, took me away and lost many kilos. Terrible / Old room / Uncomfortable bed all night / 4 persons / small room / hard to find food / air-con not cold / not OK
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Kulpalee K.
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Family
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8.5
/10
Reviewed 321 week(s) ago
Very good value, light price, caring, warm, friendly
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1 people find it helpful
Rattanawadee D.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 325 week(s) ago
Value rooms Good service staff There are about 10 parking spaces in front of the room. The room has a musty smell so the overall feeling is not ok. There is a good angle for taking pictures
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2 people find it helpful
Patcharin S.
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8.5
/10
Reviewed 331 week(s) ago
Do not change the door knob. The air conditioner is not cold. But otherwise ok The hotel is very nice, private, good. The room is good.
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1 people find it helpful
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Suphakchaya T.
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Shopping and Culinary
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8.8
/10
Reviewed 332 week(s) ago
The owner is very kind. Quiet accommodation. Like to come down. There are green tea, fresh milk. Who likes tea, must come and try. Sit comfortably. Have a swimming pool as well.
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Suey N.
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Romantic
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8.4
/10
Reviewed 334 week(s) ago
Lovely place But less parking The shower room has a problem.
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Guest
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Family
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6.1
/10
Reviewed 346 week(s) ago
The air conditioner is not cold. The mattress is 1 bed. The cushion is collapsed, causing sleep and back pain.
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1 people find it helpful
thanita S.
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Family
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8.5
/10
Reviewed 356 week(s) ago
The room is good. There is a pool with great value for money.
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1 people find it helpful
Monpisut Sawaneeya
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Family
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9.7
/10
Reviewed 365 week(s) ago
Beautiful - clean, rested and comfortable There is also a swimming pool. ** Pay attention to take care of the elderly with the best. ** Recommend relatives and friends to stay here all the time.
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Theprunya K.
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Family
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9.1
/10
Reviewed 365 week(s) ago
Very cute accommodation, beautiful, clean.
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PREEYAPORN S.
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Family
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10.0
/10
Reviewed 369 week(s) ago
Good service staff, clean room, new hotel, beautiful with a lot of dolls. The items in the bathroom are just a shower cream with good overall soap.
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Puttiporn Puttiporn
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6.1
/10
Reviewed 370 week(s) ago
Small air conditioning is not cool.
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DuangDH
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Romantic
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9.4
/10
Reviewed 371 week(s) ago
Very clean room, no smell. The location is impressive.
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Nutthanun T.
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Business
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8.5
/10
Reviewed 373 week(s) ago
Compact room In the poolside photo Stay in need to add another hundred Otherwise must be on the upper floor without a balcony
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Jiraporn J.
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8.8
/10
Reviewed 373 week(s) ago
Very good. The owner is super friendly. I like it very much. The atmosphere is nice. Unfortunately, there is only one time if there is a chance again.
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1 people find it helpful
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