Great service and security

I didn’t receive the vip discount I didn’t know I have to mention that when I checked in to get the benefits. But other than that everything was great

Fridge wasn’t working in the rooms and had to switch rooms do to malfunction on air conditioning

Easy check in. Somewhat close to the airport. Shuttle service included in hotel stay along with breakfast buffet (by the time we got to it around 10am there was only a few things left) I ordered room service the night before and it was terrible. The tortilla soup had no taste and it was very chunky. The most disappointing part was finding bugs in my salad. I am so glad I poked around before taking a bite. I called down to get a refund but they said they couldn’t do that since I used a card to pay- they gave me credit for which I didn’t want to use for any more food, so I went and got 3 cans of beer and a orange soda for which I had to wait over 30 minutes before I called to see how long it would be. After that it arrived. Not worth the price for airport convenience

We got to the hotel after a long, tiring day of travel and they told us Expedia cancelled our room. They shuttled us to another city express farther way from airport with no shuttle service.

Very good room space and furniture. 24 hours shuttle Great staff and Administration

All was good.

Awesome hotel, compact but cozy.

As we required an overnight stay between connecting flights, this worked out well. Staff were great.

Great property, very close to the airport. Rooms were spacious and clean. Only issue we had was getting the shuttle from the airport (after hours) and the number to call for reception was only in Spanish. The shuttle back to the airport in the AM was very easy to arrange once at the hotel. The beds were okay, comfortable enough after a long day of travel. Breakfast was okay! Not a giant selection but adequate enough. Overall, would recommend for a quick stay if you have an overnight layover!

Everything was perfect

Great place 👌 overall

We checked in after 7pm. Hotel transportation to airport was full. We had to pay a taxi who charhed us more than what the hotel quoted us.

Great location for airport travel

Room was not clean... Expensi

Very nice hotel located in a safe neighborhood. There is onsite security 24/7 and the staff are very helpful.

Muy buenas facilidades de transporte, cerca al metro

Staff really great!!! The area has very few places to go eat.

Best part about our experience was how attentive the staff serving breakfast was. Ms. Rebeca, specifically, was very polite and helpful. The food was great, especially the waffles and the jugo verde. 10/10 Another great plus was the free shuttle from airport to hotel and back. Drivers were on time, attentive and very helpful. Overall, we had a good experience in the things that matter to us for a one night stay: breakfast and airport shuttle. The hotel itself meets expectations of cleanliness and quality.

It was clean