It was awesome

Super super friendly welcome and they let me check in early 10am in this case. AWESOME gesture

quiet location near major shopping areas

Room was nice and clean. The restaurant was great - top notch service at the bar, good food and nicely renovated! Perfect for a business trip.

Staff was very helpful, the hotel is in a great area! Super easy to access fron Penn Station

This was a gre

The bed was so comfortable. The staff was very welcoming. The bar had great drinks. The only downside was the water temp for showers, it never got hot, just barely warm. We stayed on the 6th floor. Overall a great stay.

Better than the average Four Points in NYC

Staff are very decent people; they support with smiles all the time.

Clean room, clean gymn, good staff

Cleanliness

Staff was friendly and helpful. Would definitely stay again!

The staff are very friendly

I loved it here. The staff were the absolute best and they are willing to work with you. I would recommend it

Friendly and polite Staff. We received a lovely upgrade. Room was surprisingly quiet! Clean and safe. Conveniently located within walking distance to everything we needed, shows, dining, Empire State building, Penn Station.....

We booked a queen bed with a view. But were given a room in the corner with a view of the building AC equipment and a full size bed, NOT the queen size we were hoping. When I asked about it, the front desk attendant didn't care, just seemed annoyed, and said they were out of rooms. The hotel was decent but definitely not worth $300 a night. The staff on the other hand, at least the person I dealt with was by far the worst part of the hotel.

Friendly staff, free water anytime. Close to Hudson station . Very clean room.

Staff was good and hotel was good

The staff was extremely friendly, always had a smile on their face, helpful with directions, and the room was always clean. Its conveniently located near Times Square. We would definitely recommend this hotel and we would definitely stay again.

We stayed one night. Property, room were clean. Staff was polite and helpful. Will stay again if I visit.