Super clean and calm

This is the 4th or 5th time i stay in this hotel and it’s always convenient and pleasant

Na

The property was nice, but the staff needs to be more friendly and attentive. It’s a bit annoying to park there because you have to stop at the lobby, get a person to let you down each time instead of having key card access. The only thing you have to hold on to is your key card, and they charge you 20,000 col pesos if you lose it. Rooms are spacious and clean not too much noise which is good

La atención al cliente y el servicio del personal muy extraordinario y de calidad. Un hotel accesible al área de todo el Poblado y excelente para descansar. Además, su desayuno buffet y restaurante buenísimo. Lo recomendamos 100%🇵🇷.

not a great place

Cleanliness and overall service are good, but there is no store for purchasing basic necessities, the bar is limited, and there are no entertainment options.

If you plan on staying here and you are by yourself be careful if you want guest because they are not going to let your guest into your room. Read between the lines.

The service was amazing and the rooms incredible

Muy limpio, tranquilo y seguro Mi parte favorita fue el desayuno. Lo recomiendo 100%

Me gusta su tranquilidad, limpieza. Area segura.

Excelente

Not

Great Hotel and location

Excellent breakfast with a diverse variety of food. The place is so peaceful and quiet place, we felt secured.

5 Star Luxury Hotel with a modern resort feel. First class staff, top flight facilities, excellent dining. I stayed here and at the Marriott Medellin in the same week, V Grand was half the price to 1/4 of the price per nights stay for 1 room (king size bed) than the Marriott… and V Grand boasted much more spacious rooms with 5 star resort finishes, and better city views. Excellent value and excellent staff.

I was traveling with a friend and had already made arrangements in a different hotel in the Laureles area. As soon as we checked in, we realized we needed to be closer to the Poblado, so we found this hotel, made the reservation on the fly, checked out of the other one and called an Uber. Very nice facilities, well decorated and very inviting. Very quiet area, tucked in and yet close to everything. We chose to take Uber everywhere, but it's definitely in a walkable location. The common areas and the room were very clean. All the staff, from the front desk, the bartenders, waiters, security, housekeeping and the concierge were excellent and very helpful. My friend even left her handbag in the Uber on our last night, and the staff went out of their way to help us (happy ending: the Uber driver came all the way from his home to return the item). Definitely recommended. ¡Muchas gracias Paisas!

The location of the hotel was amazing and close to El Poblado. The view from our balcony to all of Medellin was amazing as well. I would recommend to everyone to stay here

Overnight reception staff was so rude and they charged extra fees for a 3rd guess in a double bed room. But overall was good. Most of the staff was kind.

This property is very beautiful. The ambiance and decor are very unique and modern. The rooms are very clean, and the bed was so comfortable. The breakfast options were limited and not enough hot food (just eggs). But, overall, I would stay here again.