Affordable clean hotel in Pachuca serving fantastic made to order breakfast. Staff is super friendly. The rooms are spacious and clean with very comfortable beds. The hotel has an underground parking garage to keep your vehicle safe. The staff is incredibly accommodating and attentive while not in your face.

Muy buen hotel, confortable y tranquilo para descansar.

Very good location and service

Comfortable room in nice hotel.

They didn't have space on the parking and sometimes none is around and they close the hotel

This is always my go to hotel when I visit Pachuca. The staff are always friendly. The rooms are always clean and the breakfast is amazing.

People are really nice and friendly, breakfast was really good!! Fresh fuit, freshly made bread and delicious coffee plus the omelet or eggs in any way. Room was clean, bed was comfortable since I need a orthopedic bed. Definitely will return

nice and comfortable

Fantastic place in a pretty tough city to do tourism in. This hotel has great facilities, nobody hassles you for tips, the parking was impeccable. The WiFi was great, the hotel is fairly new and updated. Fifteen minutes walk from down town. The breakfast outstanding and the staff super kind

Excelente

The hotel does not have natural ventilation and their exhaust system does not work properly. Our room was so moldy my partner ended in urgent care due to severe allergic reaction to the unhygienic conditions of this place. Not recommended unless they fix this issue. We booked it because it is well located, however, terrible stay, we had to change hotels.

Staff are friendly and willing to help; however, the bathroom had a terrible oder.

Nice and clean near some nice restaurants in Pachuca. I did have some internet issues, but the staff quickly addressed it. The bed and sheets were extremely comfortable.

A good 4* hotel, great location, the staff is very friendly and efficient. The breakfast definitely the best of Pachuca! But the building needs maintenance all around:, mainly in the bathrooms,

The good thing about this hotel is the restaurant. Very good breakfast

Breakfast was amazing

The service was lacking when we checked in. We even called to notify we were arriving late. What really upset me about this stay is that my friend and I got accused of stealing towels when we reported that no towels were in our rooms. The main check in staff member even went upstairs to our room to verify that we weren't making it up. In addition, we booked 4 rooms with double bed preference. Not one bed was a double bed. The water pressure was low but the rooms were modern and the bed was comfortable. The redeeming feature of this property was the excellent breakfast options and overall morning breakfast service. I wish that high caliber of service trickled to all other areas of the property.

The service was lacking when we checked in. We even called to notify we were arriving late. What really upset me about this stay is that my friend and I got accused of stealing towels when we reported that no towels were in our rooms. The main check in staff member even went upstairs to our room to verify that we weren't making it up. In addition, we booked 4 rooms with double bed preference. Not one bed was a double bed. The water pressure was low but the rooms were modern and the bed was comfortable. The redeeming feature of this property was the excellent breakfast options and overall morning breakfast service. I wish that high caliber of service trickled to all other areas of the property.

Todo bien en general

Puntos muy favorables: la cama, la ropa de cama y las almohadas, muy cómodas, excelente calidad, un gran descanso. Desfavorable: el baño tenía un olor a caño terrible y la limpieza del lavado era deficiente. Extras: Hay una máquina de expreso en el cuarto. El desayuno incluido fue muy bueno. La vista, que era un plus de la habitación, en realidad no tiene nada interesante. Pudimos quedarnos con nuestra mascota (con una tarifa extra).