UNA HOTELS MH Matera

Explore UNA HOTELS MH Matera
8.6
Very Good
From 211 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.4

Traveler Reviews UNA HOTELS MH Matera

Number of reviews per page
20
40
Top reviews
Steven
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great property with fabulous amenities. Incredible gym. Beautiful large oool. Comfy bed. Just abit noisy cause of thin walls but not that bad. Great value.
Anne
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Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Food was incredible. Service was excellent.
Adrian Juan
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Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Gym opening at 7am would be great. Otherwise great hotel. Good breakfast and convenient to Matera Alberobello an Bari
Ying
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Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice hotel to stay for Matera
Wen
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Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It will difficult to go around without a car
Ulla
2.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

We experienced several issues during our stay. The staff came across as unfriendly and arrogant, and the ongoing construction site at the hotel created a very unpleasant environment. Our room was also downgraded, although this was later compensated with a lunch. We also encountered problems charging our Tesla – the hotel did not provide complimentary charging, which is unusual compared to many other hotels around the world. Instead, we were directed to an external charger, which we had to pay for ourselves. Even though I asked several times, we were never clearly shown where the hotel’s own Tesla chargers were located. Housekeeping was also poor. Overall, the stay did not meet our expectations.
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Fabian andres
4.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Volevano farci pagare 10€ per il servizio in camera e non era chiaro né nel menu né da nessuna parte. L'hotel era in fase di ristrutturazione e il rumore era insopportabile.
Brian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Very nice place great service Bruno helped us and took care of us for 4 days always smiley and asked if we needed anything. He was great
Mark
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Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Nice room!
Verified traveler
4.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

The rooms were ok, but the hotel did not have a welcoming or friendly vibe. Lack of charm and lots of weird rules, e.g. you are only allowed to use the pool one time if you stay one night (two times if two nights etc.), you have to wear a swimming cap, you could only enter the pool and the garden through one specific way. The staff seemed to care more about these things than making sure that you enjoyed your stay. Further, the food in the restaurant, although beautifully presented, lacked taste and was way overpriced. Okay for one night, but would not recommend the place for a longer stay.
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Verified traveler
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Friends and Family
6.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Balcony was shared (!) which is weird and meant we didn’t feel comfortable sitting out there. The room was hot throughout the night and we couldn’t open the door as there were people next door who could access our room via the balcony! Very bad nights sleep due to this and the walls were paper thin you could hear every move. Aside from that the hotel was of a very high standard in terms of decor etc. There was a charge of €25 pp to use the indoor pool/sauna etc for only 90mins. Access should be included for guests, for the sake of 90 mins we didn’t bother to use the facilities which was a shame.
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MARK
8.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Close to Matera
danny
8.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

very good service, very nice hotel, modern style, the breakfast could be better
Verified traveler
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Friends and Family
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Very nice hotel with comfortable rooms, beautiful area around, water in the pool was warm, just it was unpleasant surprise that only 1 access to the outdoor swimming pool per night was included (next day access to the pool cost 20€ per person) and it’s mandatory to wear caps in the pool
Bogdan
10.0
/10
Reviewed 154 week(s) ago

Hotels.com verified review

The hotel is very clean and the rooms are large and quiet. Excellent breakfast. Plenty of parking space.
Teresa
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Friends and Family
8.0
/10
Reviewed 206 week(s) ago

Hotels.com verified review

Nice reception, helpful restaurant staff when we were trying to work out the special dinner. Room was nice but could do with a recoat, re varnish of the surfaces that were quite marked/scratched. Decent selection at breakfast but bacon was always hard and overdone. Overall the service was good.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 212 week(s) ago

Hotels.com verified review

Nice clean hotel minutes away by car from city center
Murray
8.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

Nice hotel to stay. Very modern and clean. My only complaint is around the restaurant. The menu is extremely limited and the was the tuna I had for dinner was way over cooked. I’m not a picky eater, but it really wasn’t good.
wei
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Leisure
10.0
/10
Reviewed 221 week(s) ago

Expedia Group verified review

Great place! Well done.
Vincenzo
8.0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

Bellissimo hotel su di una collina di Matera,colazione con ottimi prodotti di qualita,piscina e spa fantastica,personale molto cordiale, stanza comoda ma un po' piccola così come il letto.
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