Excellent service

Great airport hotel. Good shuttle service from the airport. Arrived late and was very appreciative of the 24 hour room service. Room was quite. Super comfy bed. Everything you want from a hotel when you have a late arrival or early departure.

Very comfortable, quiet rooms. The beds were very comfortable. The on site dining was very convenient and the food was excellent!

Reception staff was excellent. Bastion helped me load my Holafly eSim with patience and good cheer. I was very grateful as it was so important to have communication within Chile to the outer world. Complimentary transport even at 3:30am to the airport courtesy of La Quinta was like a godsend. La Quintawould be an excellent first port of call enroute to anywhere in Chile from Santiago. 👍

Rude and untrained front desk staff. Salome and Balentina. Was given a late check out at 2pm and at 12.38 was told they never gave late checkouts past 1pm. So they were accusing us of lying. I explained that the man who checked is in has even scheduled the shuttle for us at 2 but they insisted that this was not possible. I spoke to the manager Mario who did actually apologize but reiterated same policy. Also slow and poor to respond in advance to requests for shuttle pick up which have to be done in writing 48 hours ahead.

Clean and comfortable for airport hotel. One of the most comfortable beds I've had in last month traveling. Room was big, refrigerator and coffee machine. Breakfast lovely and all staff very helpful. The Pisco Sours made by bar staff were great.

Great spot

Convenient for flying out.

The Lady in the Front was kind of unprofessional. We did not like her tone

Nice and safe

All excellent

Not easy access from the airport..

Booked online with Expedia, and the “free” breakfast wasn’t included. That was bad. They were good with the airport shuttle. The hotel had some construction going on but otherwise it was only fine.

Very disappointed at the “free airport shuttle” service. Even though I sent in my flight arrival info, there was nothing to tell you where to find the shuttle. We ended up having the airport info desk call the hotel. Long story short there is no standard pickup place and it took over an hour. Might as well have stayed in town. Next time we’ll be staying at Holiday Inn, which is right across from the terminal

Awesome place. Only downside was laundry facility doesn't exist. They have laundry services per item which is expensive.

Ja

Disappointed overall as we made the booking because it had a gym and pool. They were being renovated at the time of our stay so we were unable to use them. Key card failed and when we returned to the reception to get them reactivated it was service without a smile or apology for the inconvenience.

Eveything

Very comfortable and well located near the airport, and with free transfer every half an hour. Good buffet breakfast. Industrial area, nothing around, so it is important that there are two restaurantes on site.

Clean hotel with efficient service. Transfer to and from the hotel was free and simple. The food in the restaurant was very good