Stayed here for 15 days, best hotel ever. The hotel manager, Vesile, goes above and beyond for her guests. Such a caring and genuine person. She had made my stay in hotel so much better. Her team is amazing and kind. I really did enjoy the trip and I would recommend Rotana hotel in Istanbul for anyone, especially if you are going from North America as Vesile and her team are extremely accommodating. Definitely staying here again when coming to Türkiye. Beautiful place and pleasant staff.