Large and spacious rooms, comfortable mattresses, the room has towels, robes, slippers, toothbrushes, shampoos, shower gel. The sofa folds out into full size bed. Chic buffet breakfasts with a large selection of dishes on the open roof terrace with a panoramic view of the city Quite a large swimming pool with chlorine-free water, hammam and sauna, open from 10:00 to 22:00.

Staff was friendly and very accommodating. The hotel was very clean and front desk guy remembered my birthday! He spoke decent English but the rest of the staff does not know much English which is okay.

The staff were some of the most friendly helpful people. They spoke English and their service was phenomenal. I would definitely stay there again.❤️

The staff here are very friendly, super helpful and hospitable. I enjoyed my stay very much!

Excellent spacious room. Kind very helpful staff and lovely pool and sauna. Very good value for £.

location was not too far from Khan Shatyr in Astana. my studio unit was very spacious and had a well equipped kitchen. bathroom has bidet. breakfast spread was limited but the croissants were very delicious - buttery and flaky. the Cloud Bar where the breakfast is has a nice view. on the night that i walked back from Khan Shatyr, it was the "Cloud Bar" sign on the top of the building that guided my way back to the hotel. THANK YOU! staff at the reception must smile a bit more (very serious looking!)

Room was not clean and missing soap , shower gel and toilet paper; Other than that decent hotel and good breakfast

Nice, clean, great rooms and spa. Try their massage!

Great clean property with spa facilities (swimming pool and an outstanding massage). Would definitely recommend for short and longer stays!

It was a very pleasant stay. The staff are amazing - they go out of their way to help you. We would like to say a special thank you to Dana from reception and Raushan from the spa - they sorted out all our little problems with ease. The hotel room was cleaned very well, and the buffet breakfast was versatile and enjoyable.

The staff were some of the friendliest I have ever encountered.

Hôtel situé dans la partie récente de Astana mais excentré Très confortable mais un peu bruyant malgré sa localisation loin des grandes artères Bon petit déjeuner Sans voiture impossible de circuler dans cette grande ville mais facile d’utiliser Yandex go

Empfang und Zimmer perfekt. Hilfe bei Ticketkauf Bahn. Restaurant und Spa muss sofort bezahlt werdespeisekartee nicht lesbar

Very comfortable and clean. Very kind and convenient.