Very good value for Lucerne, great location, friendly staff. Clean and large space. Nothing lacking for a short stay.

A few minutes walk to old town. Great location.

Condition of the apartment was great. All the amenities were there. They were really proactive about sharing check in info and the whatsapp number and very responsive. Provided helpful advice about area nearby

Property is very good location to train station, shops and restaurants. We could walk to everything. The apartment was fine for a quick 2 night stay. Minimal amenities and sparse furnishings. Someone met us outside for check in and offered early check in for an additional 30 chf . Price was good for Lucerne but a just a step above a hostel. Fine if you are jousting sleeping there and are out touring most of the day.

3 supermarkets nearby for easy purchase of groceries. The apartment is equipped with an electric stove and an oven. Would have preferred to have a microwave though.

The apartment was reasonably priced (for Lucerne). The location was very convenient for walking to all the sites. It was clean and comfortable. We also appreciated that they gave us a city discount pass.

Staff is good

Small and clean apartment l, has everything we need

Very basic apartment so don't expect much. Suitable if intending on a short stay and not in the apartment often.

Only stayed for a night, but it's in a nice location close to the train and bus stations. Lots of restaurants and touristy stuff around. Also has an elevator for moving bags easily. The apt also had 2 fans which was great as it was quite warm during our stay.

Excellent location and really helpful check in process.

Check in is bit tricky, when I reach to the building couldn’t find anyone but I got a call earlier the day so called the guy and within a minute he was there. Also, you need to check in before 9pm otherwise they charge I think 30 franks (whopping 60canadiN dollars ) overall good studio apartment ok for 3. Small kitchen you want to make a breakfast or any food. Not too bad for the price.

The property was centrally located and the host on site was extremely helpful. The two bedrooms were roomy and comfortable. The kitchen lacked a toaster and good frying pans but was sufficient for cooking simple meals. However the internet was very poor, constantly going in and out of service which made it difficult for work which I needed to do. and to enjoy some tv in the morning. The floor was very dirty and the main/front door houses all the garbage bins which was not very inviting. I would not stay here again

Located in a quiet place away from the hustle bustle which was nice but that means you walk 20 mins to the centre or take a bus and fewer dining options around. Quality of the furniture was poor. The elevator wasn't working on 1 of the days. Everything else was good.

I have several kinds of issues in this staying. 1) parking discount available was in their posting in hotels's com web but they didn't any discount for me and they remove it the posting. 2) The elevator was out of order when I arrived the hotel, and my room was 5th floor it was really night mare because we had 6~7 luggages 3 of over sixty seniors 1of 30 young lady, it was really big matters fir us.and it remaind unfixed situation when we check out. 3) There was really tiny bathroom. This was the worst staying in my life. Overrall, I was disapointed a lots.

Interaction and welcoming was good. Easily accessible from station. But we were moved into the apartment where the main central light in living area was not working. We had to manage with corner light and bedside light for all five nights we stayed. Informed on the day we checked in but got a response that it is being looked at and cannot confirm when it will be fixed. We stayed for 5 nights without this issue getting fixed nor there was an attempt to make an alternate arrangement. It's also hard to believe a light can't be fixed in 5 days. We were offered to change apartment on 3rd day but it didn't work for us. It would have been better to change on the day we checked-in. Lighting was poor but we continued. Apart from this stay was Ok.

We complained on the first day because we couldn’t use the corridor to reach our apartment, as this disgusting area had not been disclosed to us when booking. However, they didn’t listen or take any action. You can see from the photos how horrible it was, and we could even see it from our bedroom. Every time I looked at it, I felt sick. There was also asbestos in the apartment, and since my nephew has many allergies, we had a terrible experience overall

So if you have any mobility issues, know that stepping into and out of tub is very difficult and dangerous. There is a grab bar but it is so low that it is not functional. Also, the bed was not very comfortable , and pillows might as well have been absent. There was an oven but no pans that could be used in it. No microwave( and if the oven functions as both perhaps some written directions). The coffee maker worked great. There were 3 groceries stores in walking distance. The free transportation card was a Godsend in the wake of a heat wave. Took bus/tram a lot. Two fans helped a lot. There is a laundry room in the basement , and a drying “room” which is apparently open to all residents, we did not need to use it. Most nights it was very quiet.

Very poor upkeep