Mermaid, Ipswich by Marston's Inns

Explore Mermaid, Ipswich by Marston's Inns
8.6
Very Good
From 343 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Traveler Reviews Mermaid, Ipswich by Marston's Inns

Number of reviews per page
20
40
Top reviews
Marie
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great service in the pub for check in. Really pleasant staff to welcome us.
Klaudyna
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Access, bed comfortable, good pub
Adrian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean spacious and very helpful staff
Louise
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great value. Good sized room and super location for the Portman Road stadium !
Jonathan
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nice Pub with nice hotel inside but not connected.
Sarah
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Reception is in the nearby pub which is separate from the accommodation building. This could have been made clearer (there were some signs on entering the car park, however the next person to check in after me also missed those). I paid £20 for a late check out and originally this was only a 1 hour extension, however the lady on reception advised she could extend this to 2 hours on this occasion. It wasn’t clear when booking the late check out that it wasn’t buying much more time so that could be improved. My room was very spacious and clean, and it had everything I needed (kettle, hairdryer, plenty of hanging space for clothes, decent air conditioning). It was on the road side of the hotel, and there was some road noise but it didn’t affect my sleep. The walls were thin and I could hear people moving around in the adjoining rooms and rooms above, but again this wasn’t extreme. I would consider staying here again.
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Lee
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very clean very quiet
Sharon
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent
colin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The accommodation was excellent. Remind me a bit like premier inn. Beds large and comfy. Very clean rooms and bath. Shower was super. No biscuits. Mention to staff member and gave me a whole pack of digestives. Great stay and great food. A definite return
Hazel
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very clran both the hotel and metmaid. Everyone is super friendly . Cant wait to book next visit
Derrick
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very pleased
Sally
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Friends and Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

For the price bracket I expected a bit more considering breakfast wasn’t included. I don’t drink tea or coffee and there wasn’t any bottles of water in the room, 2 glasses but no water.. No welcome pack and no timings for breakfast if you decided to have it on the morning like we did. Beds and bedding were nice and cosy.
Lee
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Really nice big room Lovely carvery at attached pub
Mark
icon-Business
Business
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very convenient good value hotel just a 20min walk from Ipswich Town centre.
John
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent all round. I left some clothes in my room and contacted the staff who were helpful. Very good stay
Claire
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Lovely photo great staff in a brill place for football and town
Sandra
icon-Leisure
Leisure
4.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The sink was blocked and had hair in the sink, for the price the room was very basic. The service for breakfast was good the gentleman was friendly and very helpful.
Marion
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Handy shops
Lydia
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

We had a very pleasant stay which was better than we expected. The pub was friendly and food was good. The accomodation was comfortable and quiet.
Carl
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The location was really handy for Portman Road - three quarters of a mile walk, I would say. Hotel was
Number of reviews per page
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