The staff while very pleasant are not well trained. We asked them a few questions about popular places in the city but they had no knowledge of the areas. This hotel is for business people and they appear to have few English speaking tourists. The staff was eager to assist but for the most part are young and inexperienced.

Far from station to walk.

The room itself wasnt bad however they could improve on simple things like better quality toilet paper, it shredded lengthwise when pulling it off the roll, and a box of tissue in the room. The room itself was fairly spacious and the layout ok. My main complaint was with the breakfast which is from 6:30-9:00, as when I went down at 8:30 the staff was already cleaning up. Food wise there wasn't much to eat, cold eggs, a few strips of cold bacon, cold spaghetti, and only lettuce for a salad. If it was thrown in with the room okay, but definitely not something you should pay for. If you stay, avoid tge breakfast and head to a local coffee sjop and eat there...

Very helpful staff

The hotel was a little further from the station than we had been told by the info desk at the station - with luggage a taxi is advised. Clean and fresh feel to the hotel. Large comfortable bed. Reasonable if not remarkable breakfast. A little perturbed by having to take bathroom towel to onsen but they had dried in time for morning. There's a bus stop outside the hotel which we used to get to Akiyoshi caves and other attractions in Yamaguchi. Several places for evening meals beyond the footbridge on the main road and in side streets.

nice hotel

Hotel Rout Inn is supremely clean. The significant point is the indoor and outdoor spa and the continental breakfast and modern well facilitated bathroom. I was happy with my stay however the room is a bit small and doesn't have a closet which makes your stay a bit messy.

Good location. Good value for money. Rooms were clean, bed comfortable.

特にない

清潔感があり、ファミマも直ぐ近くにあります。

急な予約でしたがスムーズに処理できチェックインもスムーズでした

設備は綺麗で、受付のご対応も素晴らしかったです。朝食の内容だけが少し残念でした。

スタッフの方々は最高でした。

温泉が良かった

毎回利用させていただいております 温泉ものんびり入る事ができ満足してます 施設周辺も食事処が沢山ありとても便利です

清潔でお部屋も広く良かったです

よかったです

初めて、宿泊させて頂きましたが、館内、室内等 清潔感が有り気持ちよく宿泊させて頂きました。

飯店很新，有溫泉大眾湯可以泡湯~昂間非常舒適~ 旅館有附早餐 非常棒~

希望する部屋が喫煙ルームしか残ってなかったのですが、他のホテルで臭いがそんなに気にならなかったので、喫煙ルームを取りました。 ですが、エレベーターを降りた時から煙草の臭いがし、部屋に入ったら気分が悪くなる程の強い臭いがし、タオルにまで臭いが付いていて、ずっと気分が悪かったです。 備え付けのリセッシュやナノイーでは、全然改善されませんでした。 今まで他のホテルで喫煙ルームに何回も泊まってきましたが、ここまで酷い喫煙ルームは初めてでした。 それから、加湿器を使おうと思ったら、中にピンクカビが付いていたのでやめました… あとは、エアコンのリモコンが汚かったです…