Really enjoyed our stay here. Great location with great service. Room was spacious and comfortable. Check in was very easy and we found the accommodation with no problems

Great location off Plaza Nueva and quiet. Comfortable bed and pillows.

The apartment is in a lovely location in the old town. The checkin was convenient and it was good to use just one code to access all doors. The area felt safe. It is about a half hour walk to the major attractions like the Guggenheim and a bit further to the Central Station area. The room was small but quite comfortable. We enjoyed our stay.

Great location, clean room, very comfy bed. However, this place was not for me, the walls must be super thin, I could hear everything from other guests and their nighttime activities. I checked out early as what is the point of a place to sleep if you can’t sleep! As a result the cost of 2 nights accommodation was lost. I do not recommend this place. I gave the 2 stars for the location and clean, comfy bed.

Location was perfect at Plaza Nueva surrounded by cafes and bars . Room was clean. Bed/pillow comfortable. Had a coffee maker but no electric kettle. Window led to inner court pipes which was dark and unsightly with hung laundry so kept it closed. Check in was strictly at 3pm. Given option to check in online or call in at reception at different address. Arrived early so met reception staff who was not friendly but rather abrupt. Left luggage with them and collected at 3pm. Property on second floor with narrow hallway. Lift available. Will stay elsewhere on next trip.

Great apartment, Great location, Would happily stay again the only slight negative was the single occupancy room without a window, was a little disappointing, but perhaps I didn’t spot this when booking

It took awhile to find the property. We were happy when we were visited and checked in. The location is great as it is by the main square but noisy at night. The space was nice overall we spent one night and it was ok.

Great location. Clean and new.

Location was perfect, couldn't have asked for a better spot. Parking was surprisingly easy too, a large underground lot only a few minutes away by foot. Our host met us in person, he was very friendly and did a great job explaining everything. Room was cozy, clean, and well-equipped for a short stay. The bed was particularly great and much needed after a full day of walking.

Perfect location to enjoy Bilbao and the historical district. The bedroom was perfect for 2, not big but with a good lay out. Good bed and pillows, A/C quiet, large bathroom. We will be glad to come back and recommend this bedroom.

Fantastic location. Reception friendly and informative, but room much smaller than it appears on the website, and bathroom very close to the bed

Great location. Clean room. I would recommend

Overall a great stay!! It was an excellent location!! Getting into the room via PIN code is very easy/straight forward. Overall a very great stay, especially for the price

Great property!

Great location.

Lovely to place to stay and explore the old town of Bilbao. A small fridge would have been excellent.

Rooms are small but it’s exactly all I needed as I was out most of the time doing stuff! Bed was comfortable and the only issue I had was the air conditioner kept shutting off every 20mins, and with no windows to ventilate, the room became stuffy so I was getting up through the nights to reactivate it - hotel advised it was because I hadn’t set it right but I could t find any instructions on how to change it successfully and had it set for very cool. Location is the best one I’ve had in Spain, so even with the air condition issue I would stay again as it’s right at the plaza nueva with everything you need 5 steps away!

We had a comfortable one night stay here. The rooms were clean and the aircon made a difference at night.

Great location by old town square and short walk to metro. Check-in was easy, Alberto was very helpful and responded quickly to our emails. The place was perfect..clean, lots of character in the building and had all of the amenities. Would stay here again.

Room was small but well organised and air conditioning worked well. Price was very fair.The code entry was good. Great location in centre of old town.