The room felt quite old and not very appealing, especially considering the premium price point. It could definitely benefit from refurbishment to match the luxury experience the resort is known for.
The biggest disappointment was Emerald Bay. While it’s supposed to be one of the highlights of the resort, it was unfortunately full of rubbish during my visit, which really affected the overall experience. It’s a beautiful beach, but the lack of cleanliness took away from its charm.