The staff was very friendly and accommodating!

Comfortable and close to Sanur Beach

[Engaging opening sentence] [Describe your stay experience] Ambiance/Facilities: [Describe the ambiance and facilities of the hotel] Food: [Share your thoughts on the food provided] Staff Assistance: [Describe your experience with the hotel staff] Highlights: [Mention the things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel location, e.g., conveniently located near...] comfort

The air freshener smells too strong... it makes it hard to breathe. At least provide an air freshener that doesn't smell too strong. This should be checked before guests check in.

Its an old hotel with decent facilities. The only thing i like about this hotel is its Balinese ambience swimming pool. other than that, it need major refurbishment.

It's a shame that the price is like that, checkout is at 11 am, it should be at 12 or 1 pm 🙏🏼

The room is clean and spacious.

Really enjoy staying in Prime Plaza Hotel Sanur, location near the beach

All are so good, close to Sanur Beach.

The hotel is comfortable, strategically located in Sanur, and clean. However, I had a disappointing experience on Saturday, September 15th at 3:00 PM. The security guard guarding the parking lot was very unfriendly and rude. Overall, the hotel service is good, but the security guard is a bit annoying. Please fix this, thank you.

I didn't have time to tour the hotel, but along the way from my room to the lobby, the hotel had a pleasant atmosphere, even though it doesn't have a beach. The lobby and surrounding area have plenty of sofas for relaxing, and the garden is soothing to the eyes.

Great hotel, fantastic facilities, the staff were super helpful. Would definitely stay again.

Overall the hotel is good, the location is a bit far from tourist attractions

Even though it's an old hotel, it's comfortable, the area is spacious and allows families to explore the hotel. It's close to Sanur Beach.

My recent stay in Sanur was truly rejuvenating — the hotel managed to create an atmosphere that felt both natural and warm, perfectly aligned with the relaxed charm of the area. From the moment I arrived, I was welcomed with genuine hospitality that instantly set the tone for a peaceful retreat. The rooms were spacious and thoughtfully designed with natural materials, giving a cozy yet refined vibe. What stood out most was the organic touch: locally crafted furniture, soft earthy tones, and a balance of indoor–outdoor living that allowed the tropical breeze to flow through. The bed was extremely comfortable, ensuring deep, restful sleep after days spent exploring Sanur’s coastline. Breakfast was a highlight — fresh, wholesome, and beautifully presented. Seasonal fruits, artisanal bread, and locally inspired dishes made every morning a delightful ritual. The café area itself felt like a little garden sanctuary, surrounded by greenery and the gentle sound of water. The staff truly elevated the experience. Attentive yet never intrusive, they went out of their way to make sure every detail was taken care of, from arranging bicycles for a coastal ride to recommending hidden spots for sunset views. The location was ideal: tucked away enough to feel private and serene, yet only a short stroll to the beach and Sanur’s charming cafés. Evenings walking along the beach path, followed by coming “home” to such a calm environment, made the stay feel balanced and restorative. Overall, this wasn’t just accommodation — it was an experience of living in harmony with the gentle rhythm of Sanur. Organic, genuine, and deeply pleasant. Highly recommended for anyone seeking not just comfort, but a true sense of place.

The hotel is quite big with many facilities inside to do. Just it is locate in the main road so not that much options to do within walking distance

Close to Sanur Beach, just a short walk

Check-in hours are not flexible. The bed needs to be replaced, it's been too long. And the towels are dirty.

The hotel is clean & well maintained, the staff is friendly, the location is strategic especially if you want to travel to/from Nusa Lembongan/Penida.

One of the best hotels in Sanur!