Dear Mr. Ernest A. Thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed our hospitality, facilities, and convenient accessibility. It is truly rewarding to know that your stay at ARYADUTA Palembang was comfortable and met your expectations. Your kind words are a great motivation for our team to continue delivering excellent service and maintaining high standards in every aspect of our hotel. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Management of ARYADUTA Palembang

Dear Mr. Iin W., Thank you for your review. We are delighted to hear that you enjoyed the clean swimming pool, the delicious breakfast, and your comfortable stay at Aryaduta Palembang. Your compliments encourage our entire team to continue maintaining the quality of our services and facilities. We hope to welcome you back again on your next stay. Sincerely, The Management Team, Aryaduta Palembang

Dear Mr. Guntur S., Thank you for your appreciative and impressive review. We are delighted to hear that you felt treated like royalty and enjoyed the warm, family-like atmosphere during your stay at Aryaduta Palembang. Your feedback is a great inspiration to our entire team in providing the best service with warmth and care. We hope to welcome you back again on your next visit to experience the same warm atmosphere. Sincerely, The Management Team, Aryaduta Palembang

Dear Ms. Suraydah, Thank you for your review and feedback. We apologize for the inconvenience you experienced, particularly regarding the unsatisfactory breakfast experience. We understand that the shortage of cutlery and the food running out quickly and being slow to replenish are basic issues that should not occur, especially in a 4-star hotel. We also noticed that this was a recurring experience during both of your stays and clearly did not reflect the standard of service we expect. We have forwarded your feedback to the Food and Beverage team for immediate evaluation and improvement. We will increase attentiveness, increase the frequency of replenishment, and improve the responsiveness of our team to better meet guest needs more quickly and consistently. We hope you will give us another opportunity to improve this experience and demonstrate significant improvements. Thank you for your honesty and consideration. Sincerely, Aryaduta, Palembang Hotel Management

Dear Mr./Ms. Pa, Thank you for your loyalty in choosing Aryaduta Palembang every time you visit Palembang. We appreciate your trust in us and are delighted to know that our excellent location, delicious food, and satisfactory service are the main reasons you keep coming back. Your feedback is a great inspiration for our entire team to maintain and improve the quality of our service. We look forward to welcoming you again and hope that you will continue to be our first choice in Palembang. Sincerely, The Management Team, Aryaduta Palembang

Dear Mr. Harris B., Thank you for your review. We are delighted to hear that you enjoyed our excellent location within the shopping center and the diverse breakfast menu we offer. We are also pleased that our children's area and dedicated kids' breakfast menu enhanced your stay. This encourages us to continue developing family-friendly facilities and services. We look forward to welcoming you and your family back on your next visit. Sincerely, Aryaduta, Management, Palembang

Dear Ms. Yovita A., Thank you for your recommendation and trust in Aryaduta Palembang Hotel. We are delighted to hear that you enjoyed your stay and recommended our hotel. We hope to welcome you back again in the future. Sincerely, The Management Team, Aryaduta Palembang Hotel

Dear Mr./Ms. E*a, Thank you for your positive review. We are delighted to hear that you found our staff friendly throughout your stay at Aryaduta Palembang. We hope to welcome you back again on your next visit. Sincerely, The Management Team, Aryaduta Palembang

Dear Mr./Ms. F*y, Thank you for your excellent review. We are delighted to hear that you and your colleagues felt comfortable and had a good night's sleep during your stay at Arayaduta Hotel Palembang. We appreciate the hotel's convenient location near shopping malls, making it easy for you to walk around. We also commend your comments about the hotel's clean environment and the friendliness of our staff. Your review inspires our entire team to continue striving to maintain the quality of service and comfort for all our guests. Thank you for your appreciation of Traveloka as well. We hope to welcome you and your colleagues back again on your next stay. Sincerely, The Management Team, Arayaduta Hotel Palembang