They’re upgrading and refurbishing the whole hotel. The lobby and some parts have completed. Slowly they will also upgrade the whole room. Good business hotel

Everything was satisfactory, breakfast was ok, food was plentiful

Friendly hotel staff, delicious breakfast menu and comfortable rooms with spacious and clean bathrooms.

good hotel but when we stay it's under renovation.

Food is not up to hotel standards*.

The refrigerator is not cold. The TV is broken. The room is spacious though.

The place is comfortable. Clean. The hotel staff is also friendly.

I had an amazing 5-night stay at the hotel. I just wanted to highlight one thing that stood out to me the most. There is this young lady that works at the 22nd-floor restaurant. I think I noticed the name tag says Michelle. She helped me a lot, giving me ideas where to go and what to see, as this was my first time in Kuching. On top of that, she was very friendly and spent time having a short conversation with me every time I had my daily afternoon tea break. Big kudos to Michelle (I hope I get the name right) and the entire Pullman Kuching crew. I know I'm gonna be back to Kuching sometime next year as there are so many things I haven't explored and will definitely stay in Pullman again.

The staff and environment are calm, friendly and comfortable.

Everything is okay, except for breakfast, the menu must contain more protein.

Everything was good and perfect, but we need to pay 10-13 RM per day just for parking the car, I mean …. Why 5 star hotel still need to charge for the parking fee ….

The room has been waiting for 2 hours and it's not ready yet, there's no welcome food, I've taken the most expensive room 😔 waiting for more than an hour.

Everything is great. Helpful staffs and clean environment (room and toilet). The only thing that need to improve is car park.

Thanks for upgraded my room to deluxe which is spaces and comfortable. If the hotel could upgrade the TV to the bigger panel will be much better.

Very good, close to everywhere.

A very comfortable hotel in Kuching.

Best, tapi masa nak check in slow, apapun best dengan view yang cantik walaupun hujan

There 's no pleasant welcome. The staff are not well trained for receiving customers. Not bother to greet until I have to teach them to greet as Hi sir good evening, how are you and can I get some assistance from you. I did purposely to educate them for better service at least to new customers. Generally, I feel very bad and it 's tonnage the Hotel reputation and eventually will drop the Hotel standard.

The bathroom was dirty, a lot of small hairs in the toilet like it wasn't cleaned and told the clerk to come clean it. But didn't come. I will not come back to stay here again.

It's fun and satisfying service, only if parking is paid if parking under the building and it's okay if you go in and out you will be charged a parking fee, others are very pleasant.