Mason Pine Hotel Bandung

Explore Mason Pine Hotel Bandung
8.9
Very Good
From 3,292 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.0

Service and Facilites

9.1

People often mention about Mason Pine Hotel Bandung
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Family Friendly (195)
Ambiance (170)
Hotel Area (167)
Staff Friendliness (155)
Bedroom (152)
Bathroom (143)
Surroundings (137)
Room Space (137)
Activity Option (132)
Accessibility (125)
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Traveler Reviews Mason Pine Hotel Bandung

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40
Customer reviews
Joice V. K.
icon-Leisure
Leisure
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10.0
/10
Reviewed 3 day(s) ago
The hotel is clean, comfortable, the rooms are nice, there are lots of facilities, the kids are really happy.
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Def E.
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8.5
/10
Reviewed 4 day(s) ago
Quick response and very helpful staff
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I***a
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Staycation
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10.0
/10
Reviewed 1 week(s) ago
Kids friendly hotel 🥰 The kids love the spacious swimming pool and there is a children's pool too, not enough for just 1 night here, KL can add breakfast for children, the price can be reduced 😁, overall it's good
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1 people find it helpful
Accommodation's Reply
03 Dec 2025
Dear Saya*a, Thank you for your review. We are glad that the children enjoyed the spacious pool and children's area. We have taken your feedback on the price of children's breakfast into consideration for our next visit. We hope that you and your family will return and enjoy your time at Mason Pine Hotel again. Best regards, The Mason Pine Hotel Team
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M***i
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10.0
/10
Reviewed 1 week(s) ago
Staff very friendly, clean, and comfortable.
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Accommodation's Reply
03 Dec 2025
Dear Mr./Mrs. M***i, Thank you for your kind review. We’re pleased to hear that you felt comfortable during your stay and that our team made a friendly impression. Your comments about the cleanliness and comfort are truly appreciated. We look forward to welcoming you again. Regards, Mason Pine Hotel Team
w***d
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Staycation
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9.4
/10
Reviewed 2 week(s) ago
Prime location, cozy ambiance, great food
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Accommodation's Reply
03 Dec 2025
Dear Mr./Mrs. W***d, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed our location, the comfortable atmosphere, and the food we serve. Your comments mean a lot to us. We hope to welcome you back on your next visit. Regards, Mason Pine Hotel Team
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Mayang K. P.
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10.0
/10
Reviewed 2 week(s) ago
Perfect service and facilities
2 people find it helpful
Accommodation's Reply
25 Nov 2025
Dear Ibu Mayang K. P., Thank you for sharing your feedback. We’re glad to know that you enjoyed the service and facilities during your stay. It’s always a pleasure to hear that our guests had a satisfying experience. We hope to welcome you back again on your next visit. Regards, Mason Pine Hotel Team
Jessica S.
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
Lots of activities for kids, so they won't get bored.
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Accommodation's Reply
03 Dec 2025
Dear Jessica S., Thank you for your review. We are delighted to hear that the hotel's wide range of children's activities kept your little ones entertained and entertained. We look forward to welcoming you and your family back on your next visit. Sincerely, The Mason Pines Hotel Team
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Verified Traveler
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Leisure
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9.1
/10
Reviewed 2 week(s) ago
The hotel is nice, it is clean and the room has a good view with nice weather. The cons, I booked the hotel together with some of my friends (we booked 5 rooms)- when we asked if there is any place for us to have private yoga, the receptionist asked us to go to Customer Relationship (CR). The CR only give choice to use a small area in the gym to for private yoga with 6 persons (which is not proper and not private) and asked us to rent the room if want to have a proper place 😂😂. Lucky we met a nice guy when came to the gym room, he drive us to use the room beside the sport area (near pine lobby). It is proper and private. Suggestion for the hotel, you need to train your CR to differentiate which one hotel activities for client and client who is looking for event.
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Accommodation's Reply
25 Nov 2025
Dear Mr./Mrs. G***t, Thank you for taking the time to share your experience with us. We’re glad to know that you enjoyed the cleanliness, room view, and comfortable weather during your stay. We also appreciate you mentioning our team member who assisted in providing a proper private space for your yoga session. We will make sure your compliment reaches him. We sincerely apologize for the inconvenience you experienced regarding the initial information about the venue. Your feedback is very helpful, and we will use it to improve the communication and training of our team, especially in distinguishing guest activities from event inquiries. Your input is valuable for our improvement, and we hope to welcome you and your friends again in the future. Regards, Mason Pine Hotel Team
B***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is great, perfect for families. It's kid-friendly, with lots of activities for children.
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Accommodation's Reply
21 Nov 2025
Dear B, Thank you for your review. We are delighted to hear that our hotel is family-friendly and provides a fun experience for children through the many activities on offer. We look forward to welcoming you and your family back on your next visit. Best regards, The Mason Pines Hotel Team
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Verified Traveler
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10.0
/10
Reviewed 3 week(s) ago
Comfortable and pleasant, good location, child friendly
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Accommodation's Reply
21 Nov 2025
Dear Valued Guest, Thank you for your review. We are delighted to know that the hotel's location, convenient area, and child-friendly facilities provided you with a great experience during your stay. We hope that you and your family will return and enjoy great times together again in the future. Sincerely, The Mason Pines Hotel Team
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S***l
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
This hotel is very pleasant and suitable for family vacations.
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Accommodation's Reply
21 Nov 2025
Dear Mr/Mrs. S***l, Thank you for sharing your pleasant feedback. We’re delighted to hear that you found our hotel suitable for a family vacation. It’s a pleasure to know that your stay was enjoyable. We look forward to welcoming you and your family again in the future. Regards, Mason Pine Hotel Team
Dwi J.
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10.0
/10
Reviewed 3 week(s) ago
Recommended for kids, comfortable for families, delicious food, lots of choices.
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Accommodation's Reply
21 Nov 2025
Thank you very much for your valuable review, Dwi. We have comfortable facilities for families and children and a menu that caters to all needs. Your kind comments are a great encouragement to us. We look forward to welcoming you back with your family. The entire Mason Pine Hotel team looks forward to welcoming you back again.
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Verified Traveler
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10.0
/10
Reviewed 3 week(s) ago
The hotel is nice & comfortable, the facilities are also good for children, the place is cozy.
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you for your review. We are so pleased that you enjoyed our hotel and its child-friendly facilities. We also appreciate your comments about the comfortable atmosphere. We hope that you and your family will have the opportunity to stay with us again in the future. Best regards, The Mason Pines Hotel Team
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Sjafudin S.
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
Hopefully its beauty is well maintained.
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Accommodation's Reply
17 Nov 2025
Dear Mr. Sjafudin S., Thank you for your prayers and concern. We are committed to maintaining the beauty of our hotel environment to provide comfort to all our guests. We hope you will return and enjoy our well-maintained atmosphere. Best regards, The Mason Pine Hotel Team
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Verified Traveler
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10.0
/10
Reviewed 4 week(s) ago
Place to share your love with your family, come on Saturday or Sunday, your children could spend their whole day enjoying the activities. Thanks, Mason Pine.
1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you for sharing such a warm review. We’re delighted to hear that your family enjoyed the activities and had a great time during the weekend. It’s wonderful to know that our facilities helped create a memorable day for you and your children. We truly appreciate your kind words and look forward to welcoming you back on your next visit. Regards, Mason Pine Hotel Team
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Joseph T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I am really enjoy and comfortable staying here. All the staff are very friendly and helpful. The room's very good. Too bad I only stay here for 1 night. But I definitely will come here again in the future!
1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Mr. Joseph T., Thank you for sharing your lovely feedback. We’re glad to hear that you felt comfortable during your stay and that our team made a positive impression. It’s great to know you enjoyed the room as well. We appreciate your kind words and would be very happy to welcome you back for a longer stay in the future. Regards, Mason Pine Hotel Team
T***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Mason Pine Hotel truly exceeded expectations. The property is impressively wide and beautifully designed, giving a calm resort atmosphere. Everything is spotless and well organized—from the rooms to the common areas. The hotel offers plenty of facilities, including two large swimming pools: one for adults and another that’s safe and fun for children. The overall cleanliness, hospitality, and thoughtful layout make it an ideal destination for both families and couples looking to unwind. Highly recommended for a refreshing staycation or weekend escape.
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Accommodation's Reply
09 Nov 2025
Dear Mr./Mrs. T***n, Thank you for your wonderful review and recommendation. We are delighted to know that you had an exceptional experience and appreciated our resort ambiance, cleanliness, facilities, and hospitality. It’s truly rewarding to hear that both families and couples find Mason Pine Hotel a refreshing place to relax and unwind. We look forward to welcoming you back for another pleasant stay. Regards, Mason Pine Hotel Team
Vebby R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
It's really amazing to stay at Mason Pine Hotel, even though it's been two times since I've stayed there. The kids are so happy they don't want to go home. The staff are very friendly and helpful. The rooms are nice, clean and the food is delicious. From afternoon tea to breakfast, it's really great. Thank you very much to Ms. Icha, God willing, I will definitely come back here🙏🤗
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Accommodation's Reply
09 Nov 2025
Dear Ms. Webby R., Thank you for your warm review and for your trust in returning to Mason Pines Hotel. We are delighted to hear that the children enjoyed their time and that you were satisfied with the service, cleanliness of the room and the food we prepared. We appreciate your positive feedback from our team, especially Ms. Isha. We look forward to welcoming you and your family back soon. Best regards, The Mason Pines Hotel Team
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l***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
One of the best family hotels we’ve stayed in. It’s perfect for a short family getaway. Complete facilities, endless fun for kids, and a fantastic breakfast buffet. Everything you need is right here.
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Accommodation's Reply
09 Nov 2025
Dear Mr./Mrs. I***a, Thank you for sharing such a wonderful review. We’re delighted to know that you and your family had a great stay and enjoyed our facilities, kid-friendly activities, and breakfast buffet. It’s a pleasure to be part of your memorable family getaway, and we look forward to welcoming you back for another enjoyable stay. Regards, Mason Pine Hotel Team
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is very helpful and friendly.
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Accommodation's Reply
09 Nov 2025
Dear G*t, Thank you for your short but meaningful review. We are so glad you were impressed with the service and friendliness of our staff throughout your stay. We look forward to welcoming you back to Mason Pines Hotel in the near future. Best regards, The Mason Pines Hotel Team
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Number of reviews per page
20
40