Great location, and the staff were very friendly and helpful. Will definitely be back here again.

The hotel was excellent on every respect

Speisesaal beim Frühstück überfüllt und laut

Wonderful!

I stayed in the new wing of this hotel for 11 nights. It was clean and the staff were friendly and helpful. The location was great for a getting to the heart of the old town where there were more dining and shopping options. I had an unfortunate incident during my stay. I ordered a salmon sandwich from the lobby bar. It must have been off because it made me sick in the middle of the night. I wasn't sure if I should report it, but then I did. The staff were sympathetic, but it took several days to get a response from management. The response was satisfactory and there are no hard feelings. I applaud any hotel or company that tries to make things right.

I got room no.16 initialy and there were more than 30 bugs on the window inside of the room. I took the video and showed it to the check in clerk ladies and she changed my room into no.48. with just saying sorry. There was also 1 bug in the room and i killed it by my hand. There was nothing in the refrigerator even complimentary water. I still can't believe the room charge is over 220euro under this condition of room even though the location is middle in the main city. Never visit this hotel again in my life! never!

Charming hotel but very limited dining.

A nice enough hotel in a good location. No tea/coffee making facilities in the room or complementary water, I haven’t seen this in many years. Upon checkout I was told that if I didn’t book directly then I wouldn’t get discounted car parking! I won’t be staying there again.

Wonderful place to stay!

Great location, excellent amenities, friendly and efficient staff

Lovely hotel in the city ... perfect room with awesome view ..

Excellent hotel in Graz. Central location and nice with fitness and sauna.

We were very happy with our time in Graz and hope to return again soon. I will definitely stay at this hotel again when the time comes. Great location

Personal sehr freundlich und hilfsbereit. Zimmer waren sehr sauber, angenehmes Wohngefühl! komm gerne wieder!

Great location to get to a great city. The road construction was annoying, but it will be over in the near future, so don't hesitate. The breakfast was one of the best we've had. Our room was large and comfy. The room had two sets of double pane windows - noise was never a problem. Will return.

Great location

It was in a great location to see the sights. All within walking distance. Even the train station was walkable. I also highly recommend Der Steirer next door for your culinary option.

Always great. My favorite place to stay in Graz. Great location and great service

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Hotel is in a good location for the old city and tourist areas, and also close to many restaurants and cafes. The room provided at check in was rather small, but the main issue was a strong smell of paint due to recent renovation. The front desk provided an upgrade to a different larger room due to this, however they did not offer an automatic upgrade per VIP access. Amenities in the rooms are lacking. There are no tea/coffee making facilities, and no iron/ironing board. However staff was friendly and service generally good. Overall sense is that the hotel could benefit from a general renovation to the rooms and amenities/facilities to complement its good location close to the old town area.