Hotel Plaza del Arco

Explore Hotel Plaza del Arco
7.6
Pleasant
From 304 reviews
Cleanliness

7.6

Room Comfort

7.0

Service and Facilites

7.6

Traveler Reviews Hotel Plaza del Arco

Number of reviews per page
20
40
Top reviews
sergio
icon-Business
Business
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Its not clean
Ale
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

El recepcionista muy grosero, llegamos un poco antes y no nos quiso dar la recamara, y no habia agua
Camila
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Yo me hospedé con mi mascota y hay que tener en cuenta que por esto te cobran $300 extra por noche, además de que dejas $500 (reembolsables) por garantía en caso de que tu mascota dañe la habitación. La habitación estaba bien pero debo mencionar que si apareció uno que otro bicho, pero fuera de eso estaba limpia. La mejor parte considero que es el servicio de restaurante. Por $150 incluye una buena porción con refresco, y la comida estaba muy rica. Además, el señor que atendió los dos días que comimos ahí dio un excelente servicio, muy atento y rápido 10/10. Lo único que si se debe tener en cuenta es la ubicación del hotel. Se encuentra en una parte del centro de la ciudad que nos comentaron algunos locales es muy peligrosa, en especial de noche. Desafortunadamente no sabíamos esto y al salir una noche al 7-Eleven que está a dos cuadras nos tocó vivir un incidente con una persona que estaba mal de sus facultades.
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Regyna
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The property and rooms looked nothing like the pictures. Beds, bathrooms, sinks, and floors had hair and dirt. Plus beds were extremely uncomfortable. Nothing was like the pictures provided.
Susan
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This property was so dirty and a terrible part of town and the front desk. Staff was very rude.
JUAN
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

No housekeeping daily
Rogelio
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

aaa
denisse
icon-Business
Business
2.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

ELECTRICAL.SYSTEM.FAILED
Sylvia M
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

it's was OK for 1 night only.
luis
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Dirty. Very dirty. We didnt even stay looked for another hotel.. just nasty place
Gregory
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Non working electrical outlets, smelly room, smelly AC, thin walls, paint chipping from the walls, the key card kept demagnetizing, the rooms were not as clean as they could have been. Overall not the worst but definitely not a good experience by any means.
Jose
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

.
Leyber
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Was good
Aarón
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Es un buen lugar, a mi parecer es céntrico, tiene muchas facilidades.
Leyber
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Good
Elvia
icon-Business Family
Business Family
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

The hotel good, but the area around is terrible construction on the floor not good it resulted bad imagen.
Daniel A.
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Disrespectful staff. Dismal parking that they said would have to have me parked in the busy street. Wanted to charge me more. Unclean facilities.
Maria
icon-Business with Pet
Business with Pet
10.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

For the price I paid And the area I was not expecting a very nice hotel , but for my surprise staff very friendly, clean installations , family oriented Definetly I will stay there when I go back to Monterrey
Eduardo
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 191 week(s) ago

Hotels.com verified review

I chose this hotel for its location and price. It didn’t disappoint. It was very affordable and clean. We had A/C, clean sheets, soft towels, hot water, and tv. I liked that it was tile floors so that my toddler could play around in the room. The parking was very small for my truck but we were able to park just in front of the hotel, which was very nice. I would recommend.
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Verified traveler
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 242 week(s) ago

Expedia Group verified review

And the shower don’t have any place to put the soap and shampoo
Number of reviews per page
20
40