I booked a Suite, because of family needs. I expected it to be at least clean and comfortable. But from the main bathroom, many small cockroaches came out of the floor drain hole, and the front bathroom was the same but not as many as the main bathroom. I already called room service, and the technician came. The only capital was to seal the floor drain from the edge, and this doesn't make sense. Even though I had requested a ceramic cover or something to cover the floor drain, but it wasn't done, so the cockroaches still came out. So I took the initiative, I used the trash can to cover the floor drain, even though the position wasn't ideal because it was close to the bidet hose. They said the room had been renovated, but the shower water was still leaking and there was a lot of moss. Not worth it in my opinion when compared to other hotels with similar prices, I happen to be a Silver/Gold member at ALL. Hopefully this input will be taken into consideration by the hotel. The food was quite good, no problem there.