Horison Ultima Bandung
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Overall Ratings & Reviews Horison Ultima Bandung
Traveloka (17,011)
7.9
Pleasant
From 17,011 reviews
Provided by travelers on
Cleanliness
7.7
Room Comfort
7.8
Meal
8.0
Location
8.3
Service and Facilites
8.0
People often mention about Horison Ultima Bandung
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Staff Friendliness (116)
Bedroom (112)
Room Space (110)
Distance to City Center (102)
Ambiance (101)
Accessibility (99)
Bathroom (97)
Surroundings (87)
Variety (87)
Family Friendly (84)
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Traveler Reviews Horison Ultima Bandung
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Leisure
10.0
/10
Reviewed 5 day(s) ago
Very good hotel, strategic location, affordable price.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Horizon Ultima Bandung. We appreciate your feedback regarding your stay with us. We will continue to improve our services and facilities to provide you with the best. It was an honor to cater to your every need during your stay. We sincerely hope to welcome you back to Horizon Ultima Bandung in the future. Best regards, Ari Purwanto, Rooms Manager
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N***a
8.2
/10
Reviewed 5 day(s) ago
For my first time at Horison, the hotel was comfortable, the staff friendly and helpful. As for cleanliness, it was spotless.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Horizon Ultima Bandung. We appreciate your feedback regarding your stay with us. We will continue to improve our services and facilities to provide you with the best. It was an honor to cater to your every need during your stay. We sincerely hope to welcome you back to Horizon Ultima Bandung in the future. Best regards, Ari Purwanto, Rooms Manager
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H***i
8.5
/10
Reviewed 6 day(s) ago
quite satisfying, the hotel staff is friendly, but when you want to order food you can't order it early in the morning, you have to wait until 9 o'clock first
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Sir/Madam, Warmest regards from Horison Ultima Bandung. We appreciate your feedback regarding your stay with us. We apologize for the inconvenience caused with the room service. We will follow up with the relevant department immediately to ensure that such an incident does not happen again. We are happy to accommodate all your needs during your stay. We sincerely hope to welcome you back to Horison Ultima Bandung again in the future. Best regards, Ari Purwanto, Rooms Manager
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N***a
8.8
/10
Reviewed 1 week(s) ago
Overall, the facilities and service are good. Cleanliness is also good, but the room I got yesterday was a bit lacking, with the lighting being dim. The toilet was also a bit lacking, though it was clean, but what can I say...
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Ladies/Gentlemen, With best regards from Horison Ultima Bandung, We sincerely appreciate your feedback regarding your stay with us. We apologize for the inconvenience caused regarding the lighting. We will follow up with the relevant department immediately to ensure that such an incident does not happen again. We were more than happy to accommodate all your needs during your stay. We sincerely hope to welcome you back to Horison Ultima Bandung in the future. Best regards, Ari Purwanto, Rooms Manager
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H***y
Transit
10.0
/10
Reviewed 2 week(s) ago
The staff are friendly and helpful, from the lobby security and front desk staff to the room service staff and cleaning staff. The rooms and toilets are clean.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Warmest regards from Horison Ultima Bandung. We appreciate your feedback regarding your stay with us. We will continue to improve our services and facilities to provide you with the best. It was our pleasure to cater to your every need during your stay. We sincerely hope to welcome you back to Horison Ultima Bandung in the future. Best regards, Ari Purwanto, Rooms Manager
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A***p
10.0
/10
Reviewed 2 week(s) ago
Very good, friendly service
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Warmest regards from Horison Ultima Bandung. We appreciate your feedback regarding your stay with us. We will continue to improve our services and facilities to provide you with the best. It was our pleasure to cater to your every need during your stay. We sincerely hope to welcome you back to Horison Ultima Bandung in the future. Best regards, Ari Purwanto, Rooms Manager
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AW
Ayu W.
Leisure
7.2
/10
Reviewed 2 week(s) ago
This is my second order at this hotel and probably my last.
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Accommodation's Reply
19 Nov 2025
Dear Mr. Ayu, I would like to extend warm greetings from Horison Ultima Bandung. Horison Ultima Bandung would like to sincerely thank you for your comments regarding your stay with us. We apologize for any inconvenience caused. We were pleased to cater to all your needs during your stay. We sincerely hope to welcome you back to Horison Ultima Bandung in the future. Best regards, Ari Purwanto Rooms Manager
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B***u
Staycation
8.0
/10
Reviewed 3 week(s) ago
Bismillah, an honest review. This hotel is indeed quite old, so it's a shame the facilities haven't been updated. Based on the TV, channels, and toilet, I'd only rate it a 6. The hot water is still okay, but the shower isn't powerful. The toilet needs updating. There's a lot of dust in the room, and many of the walls are peeling.
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Accommodation's Reply
19 Nov 2025
Dear Ladies/Gentlemen, With best regards from Horison Ultima Bandung, We sincerely appreciate your feedback regarding your stay with us. We apologize for the inconvenience caused with the condition of your room. We will immediately follow up with the relevant department to ensure that such an incident does not happen again. We were more than happy to cater to all your needs during your stay. We sincerely hope to welcome you back to Horison Ultima Bandung in the future. Best regards, Ari Purwanto, Rooms Manager
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R***d
Leisure
9.4
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly upon check-out. I left behind an item and it was safely stored.
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Warmest regards from Horison Ultima Bandung. We appreciate your feedback regarding your stay with us. We will continue to improve our services and facilities to provide you with the best. It was our pleasure to cater to your every need during your stay. We sincerely hope to welcome you back to Horison Ultima Bandung in the future. Best regards, Ari Purwanto, Rooms Manager
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T***a
9.1
/10
Reviewed 3 week(s) ago
It's quite comfortable with affordable prices and easy to get to everywhere.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Horizon Ultima Bandung. We appreciate your feedback regarding your stay with us. We will continue to improve our services and facilities to provide you with the best. It was an honor to cater to your every need during your stay. We sincerely hope to welcome you back to Horizon Ultima Bandung in the future. Best regards, Ari Purwanto, Rooms Manager
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A***e
Business
8.5
/10
Reviewed 3 week(s) ago
With spacious and comfortable rooms, suitable for staycations or business trips and ample parking, free of charge.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Horizon Ultima Bandung Hotel. We appreciate your feedback regarding your stay with us. We will continue to improve our services and facilities to provide the best for you. It was our pleasure to cater to your every need during your stay. We look forward to welcoming you back to Horizon Ultima Bandung Hotel in the future. Best regards, Ari Purwanto, Rooms Manager
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Verified Traveler
10.0
/10
Reviewed 3 week(s) ago
Strategic location, good and tasty meal...
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Warmest Greeting from Horison Ultima Bandung, thank you for writing us a great review about your recent stay with us. It is truly a pleasure to have you staying with us. We are most grateful for those compliment. We look forward to having an opportunity to welcome you back to our hotel again. Best Regards, Ari Purwanto. Resident Manager
IY
Ika Y. M.
8.5
/10
Reviewed 4 week(s) ago
The room is clean, the staff is friendly.
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3 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Ms. Ika, Sincerely yours, Horizon Ultima Bandung Thank you very much for your kind comments regarding your stay. We are very glad that you enjoyed your stay at Horizon Ultima Bandung. We will continue to improve our services and facilities to provide you with the best. We were pleased to cater to your every need during your stay. We sincerely hope to welcome you back to Horizon Ultima Bandung in the future. Best regards, Ari Purwanto, Hotel Manager
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N***i
Staycation
10.0
/10
Reviewed 4 week(s) ago
Friendly staff, good service
The room is also clean
Only when I stayed at 5pm there was a fight on the 3rd floor and it was quite a shock in the morning
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, With best regards from Horison Ultima Bandung, We sincerely appreciate your feedback regarding your stay with us. We apologize for any inconvenience caused. We will immediately follow up with the relevant department to ensure that such an incident does not happen again. We are happy to accommodate all your needs during your stay. We sincerely hope to welcome you back to Horison Ultima Bandung in the future. Best regards, Ari Purwanto, Rooms Manager
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Andri G. S.
Leisure
10.0
/10
Reviewed 5 week(s) ago
Good job. Close to everywhere and convenient.
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2 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Mr. Andree, Sincerely yours, Horizon Ultima Bandung Thank you very much for your kind comments regarding your stay with us. We are very pleased that you enjoyed your stay at Horizon Ultima Bandung. We will continue to improve our services and facilities to provide you with the best. It was an honor for us to cater to your every need during your stay. We sincerely hope to welcome you back to Horizon Ultima Bandung in the future. Best regards, Ari Purwanto, Hotel Manager
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R***i
Leisure
8.3
/10
Reviewed 5 week(s) ago
I took an external executive and it was big but the bathroom was broken and took a long time to clean it after defecating. Please pay attention to the hotel. The next time another guest uses it, it's a shame. Thanks, the others are just standard.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, With best regards from Horison Ultima Bandung, We sincerely appreciate your feedback regarding your stay with us. We apologize for the inconvenience caused with the bathroom. We will immediately follow up with the relevant department to ensure that such an incident does not happen again. We were more than happy to cater to all your needs during your stay. We sincerely hope to welcome you back to Horison Ultima Bandung again in the future. Best regards, Ari Purwanto, Rooms Manager
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A
Achferi
8.3
/10
Reviewed 5 week(s) ago
The room looks old and the mattress is old.
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2 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Mr. Akferi, Warmest greetings from Horison Ultima Bandung. We appreciate your feedback regarding your stay with us. We apologize for the inconvenience caused by the condition of your room. We will follow up with the relevant department immediately to ensure that such an incident does not happen again. We are more than happy to accommodate all your needs during your stay. We sincerely hope to welcome you back to Horison Ultima Bandung again in the future. Best regards, Ari Purwanto, Rooms Manager
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S***i
9.7
/10
Reviewed 5 week(s) ago
big swimming pool, delicious food, soundproof rooms, building is old school, but ok
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to Horizon Ultima Bandung Hotel. We appreciate your feedback regarding your stay with us. We will continue to improve our services and facilities to provide the best for you. It was our pleasure to cater to your every need during your stay. We look forward to welcoming you back to Horizon Ultima Bandung Hotel in the future. Best regards, Ari Purwanto, Rooms Manager
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W***n
10.0
/10
Reviewed 6 week(s) ago
worth it for the price available
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2 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to Horizon Ultima Bandung Hotel. We appreciate your feedback regarding your stay with us. We will continue to improve our services and facilities to provide the best for you. It was our pleasure to cater to your every need during your stay. We look forward to welcoming you back to Horizon Ultima Bandung Hotel in the future. Best regards, Ari Purwanto, Rooms Manager
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Sutrisno
10.0
/10
Reviewed 6 week(s) ago
The hotel staff are friendly, the rooms are comfortable, the breakfast menu is delicious and varied, the restaurant is also comfortable and the food is delicious.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Mr. Sutrisno, Warmest regards, Horison Ultima Bandung Horison Ultima Bandung would like to sincerely thank you for your feedback regarding your stay. We are very glad that you enjoyed your stay at Horison Ultima Bandung. We will continue to improve our services and facilities to provide you with the best. We were delighted to meet all your needs during your stay. We sincerely hope to welcome you back to Horison Ultima Bandung in the future. Best regards, Ari Purwanto Rooms Manager
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Number of reviews per page
20
40
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