H***n

10.0

/10

Reviewed 12 hour(s) ago

Hopefully it will be better and cooler

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F***i

Staycation

8.5

/10

Reviewed 4 day(s) ago

Very comfortable.. Friendly service.

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1 people find it helpful

Accommodation's Reply

11 May 2026

Dear Valued Guest, Thank you so much for your review and star rating! We are delighted to hear that your experience was positive. Your feedback is invaluable to us. We are committed to continuously improving the quality of our service. We hope to welcome you back again and provide you with an even better experience on your next visit. Sincerely, Anjar Wismono, Front Office Manager, The Acacia Jakarta Hotel

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DA

Dwi A. I.

8.2

/10

Reviewed 5 day(s) ago

classic hotep, but it's okay to be near the activity location

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Accommodation's Reply

11 May 2026

Dear Valued Guest, Thank you so much for your review and star rating! We are delighted to hear that your experience was positive. Your feedback is invaluable to us. We are committed to continuously improving the quality of our service. We hope to welcome you back again and provide you with an even better experience on your next visit. Sincerely, Anjar Wismono, Front Office Manager, The Acacia Jakarta Hotel

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DA

Dwi A. I.

Business

8.2

/10

Reviewed 5 day(s) ago

classic hotel, but okay

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Accommodation's Reply

11 May 2026

Dear Valued Guest, Thank you so much for your review and star rating! We are delighted to hear that your experience was positive. Your feedback is invaluable to us. We are committed to continuously improving the quality of our service. We hope to welcome you back again and provide you with an even better experience on your next visit. Sincerely, Anjar Wismono, Front Office Manager, The Acacia Jakarta Hotel

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GA

Gilang A.

Staycation

10.0

/10

Reviewed 5 day(s) ago

Luxury hotel at affordable price.

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Accommodation's Reply

11 May 2026

Dear Valued Guest, Thank you so much for your review and star rating! We are delighted to hear that your experience was positive. Your feedback is invaluable to us. We are committed to continuously improving the quality of our service. We hope to welcome you back again and provide you with an even better experience on your next visit. Sincerely, Anjar Wismono, Front Office Manager, The Acacia Jakarta Hotel

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nilla

9.7

/10

Reviewed 7 day(s) ago

Comfortable mattress and sheets, comfortable pillows, second time here, friendly staff, kids friendly, varied food.

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Accommodation's Reply

11 May 2026

Dear Valued Guest, Thank you so much for your review and star rating! We are delighted to hear that your experience was positive. Your feedback is invaluable to us. We are committed to continuously improving the quality of our service. We hope to welcome you back again and provide you with an even better experience on your next visit. Sincerely, Anjar Wismono, Front Office Manager, The Acacia Jakarta Hotel

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S***i

Leisure

10.0

/10

Reviewed 7 day(s) ago

Fun. Enjoyable, but lacking a slide for kids.

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Accommodation's Reply

07 May 2026

Dear Valued Guest, Thank you so much for your review and star rating! We are delighted to hear that your experience was positive. Your feedback is invaluable to us. We are committed to continuously improving the quality of our service. We hope to welcome you back again and provide you with an even better experience on your next visit. Sincerely, Anjar Wismono, Front Office Manager, The Acacia Jakarta Hotel

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R***a

Staycation

8.5

/10

Reviewed 1 week(s) ago

Good but the AC is not cold, swimming pool is OK.

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1 people find it helpful

Accommodation's Reply

07 May 2026

Dear Valued Guest, Thank you so much for your review and star rating! We are delighted to hear that your experience was positive. Your feedback is invaluable to us. We are committed to continuously improving the quality of our service. We hope to welcome you back again and provide you with an even better experience on your next visit. Sincerely, Anjar Wismono, Front Office Manager, The Acacia Jakarta Hotel

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I***a

Business

10.0

/10

Reviewed 1 week(s) ago

The hotel staff is very friendly, I recommend it ☺

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Accommodation's Reply

07 May 2026

Dear Valued Guest, Thank you so much for your review and star rating! We are delighted to hear that your experience was positive. Your feedback is invaluable to us. We are committed to continuously improving the quality of our service. We hope to welcome you back again and provide you with an even better experience on your next visit. Sincerely, Anjar Wismono, Front Office Manager, The Acacia Jakarta Hotel

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Debby A. N.

Transit

8.5

/10

Reviewed 1 week(s) ago

Overall the room is comfortable and nice

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Accommodation's Reply

05 May 2026

Dear Valued Guest, Thank you so much for your review and star rating! We are delighted to hear that your experience was positive. Your feedback is invaluable to us. We are committed to continuously improving the quality of our service. We hope to welcome you back again and provide you with an even better experience on your next visit. Sincerely, Anjar Wismono, Front Office Manager, The Acacia Jakarta Hotel

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MA

Martang A. G.

Business

8.5

/10

Reviewed 2 week(s) ago

The hotel is clean, comfortable, the restaurant is homey, and the breakfast options are really good. And there's a cafe, too—it's really cool.

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Accommodation's Reply

05 May 2026

Dear Valued Guest, Thank you so much for your review and star rating! We are delighted to hear that your experience was positive. Your feedback is invaluable to us. We are committed to continuously improving the quality of our service. We hope to welcome you back again and provide you with an even better experience on your next visit. Sincerely, Anjar Wismono, Front Office Manager, The Acacia Jakarta Hotel

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Verified Traveler

Transit

8.2

/10

Reviewed 2 week(s) ago

Hopefully they can still maintain cleanliness, especially the towels look clean but the smell from the previous user hasn't disappeared.

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Accommodation's Reply

05 May 2026

Dear Valued Guest, Thank you so much for your review and star rating! We are delighted to hear that your experience was positive. Your feedback is invaluable to us. We are committed to continuously improving the quality of our service. We hope to welcome you back again and provide you with an even better experience on your next visit. Sincerely, Anjar Wismono, Front Office Manager, The Acacia Jakarta Hotel

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Verified Traveler

Staycation

10.0

/10

Reviewed 2 week(s) ago

Very good!!! Comfortable!! Love it, will come back here again!!

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1 people find it helpful

Accommodation's Reply

05 May 2026

Dear Valued Guest, Thank you so much for your review and star rating! We are delighted to hear that your experience was positive. Your feedback is invaluable to us. We are committed to continuously improving the quality of our service. We hope to welcome you back again and provide you with an even better experience on your next visit. Sincerely, Anjar Wismono, Front Office Manager, The Acacia Jakarta Hotel

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t***i

6.3

/10

Reviewed 2 week(s) ago

The front desk staff were friendly, but it was difficult to call from the room to the front desk. Two of the room doors wouldn't lock, and the repairs took quite a while (probably because it was late).

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Accommodation's Reply

30 Apr 2026

Dear Valued Guest, Thank you for taking the time to write a review about The Acacia Hotel Jakarta. We apologize for any unpleasant experiences you may have had during your stay at our hotel. All feedback, whether positive or negative, is valuable in helping us improve our facilities and provide excellent service to our guests in the future. We sincerely hope to welcome you and your family back to our hotel again. Sincerely, Anjar Wismono, Front Office Manager, The Acacia Hotel Jakarta

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R***a

Staycation

8.4

/10

Reviewed 2 week(s) ago

Close to UI campus and city center

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2 people find it helpful

Accommodation's Reply

30 Apr 2026

Dear Valued Guest, Thank you so much for your review and star rating! We are delighted to hear that your experience was positive. Your feedback is invaluable to us. We are committed to continuously improving the quality of our service. We hope to welcome you back again and provide you with an even better experience on your next visit. Sincerely, Anjar Wismono, Front Office Manager, The Acacia Jakarta Hotel

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S***a

Medical

8.4

/10

Reviewed 3 week(s) ago

Overall good, but lots of small cockroaches :(

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1 people find it helpful

Accommodation's Reply

27 Apr 2026

Dear Valued Guest, Thank you for taking the time to write a review about The Acacia Hotel Jakarta. We sincerely apologize for the unpleasant experience you had during your stay at our hotel. We have forwarded this matter to the relevant department for serious action. Every comment we receive, whether positive or negative, is valuable for improving our facilities and enhancing our services for all our guests in the future. We sincerely hope to welcome you and your family back to our hotel again. Sincerely, Anjar Wismono, Front Office Manager, The Acacia Hotel Jakarta

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A***l

10.0

/10

Reviewed 3 week(s) ago

The AC is blasting without a cover but it doesn't feel cold enough

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3 people find it helpful

Accommodation's Reply

27 Apr 2026

Dear Valued Guest, Thank you for taking the time to write a review about The Acacia Hotel Jakarta. We sincerely apologize for the unpleasant experience you had during your stay at our hotel. We have forwarded this matter to the relevant department for serious action. Every comment we receive, whether positive or negative, is valuable for improving our facilities and enhancing our services for all our guests in the future. We sincerely hope to welcome you and your family back to our hotel again. Sincerely, Anjar Wismono, Front Office Manager, The Acacia Hotel Jakarta

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Verified Traveler

Leisure

6.9

/10

Reviewed 3 week(s) ago

Please improve the pest control. We found lots of small cockroaches in the bathroom. The rice noodles for breakfast tasted rancid. 😔

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Accommodation's Reply

23 Apr 2026

Dear Valued Guest, Thank you for taking the time to write a review about The Acacia Hotel Jakarta. We sincerely apologize for the unpleasant experience you had during your stay at our hotel. We have forwarded this matter to the relevant department for serious action. Every comment we receive, whether positive or negative, is valuable for improving our facilities and enhancing our services for all our guests in the future. We sincerely hope to welcome you and your family back to our hotel again. Sincerely, Anjar Wismono, Front Office Manager, The Acacia Hotel Jakarta

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N***r

Transit

8.8

/10

Reviewed 3 week(s) ago

During my 2 nights stay at the hotel was quite pleasant, strategic location close to the city center. Access to everywhere is close, around there are many food stalls, for the friendliness of the staff is good, the hotel facilities for the price of 500 / night are quite appropriate, regarding the cleanliness of the room is quite clean. There are some items that are rarely cleaned because they are not visible such as the bedside lamp cap which is full of dust, the edge of the window glass, room 511 is quite good with a view of the city, only the sink pipe below is leaking, & the water drain knob has come off maybe because the hotel is quite old, yesterday I wanted to tell the staff I forgot. That's my review, I hope it's useful 🙏

The Acacia Hotel Jakarta

Overall Ratings & Reviews The Acacia Hotel Jakarta

8.4

8.4

8.3

8.6

8.3

Traveler Reviews The Acacia Hotel Jakarta