Irma r.

8.8

/10

Reviewed 1 day(s) ago

The elevator was broken at yesterday's Jakim event 😌

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P***i

6.3

/10

Reviewed 3 day(s) ago

A really cheap aparthotel in downtown Jakarta, but don't expect the service to be amazing. Review of Room 1106. Cons: 1. The lobby is warm; in Jakarta's hot weather, you'd expect it to be cool. 2. There are three elevators, but only one is working, leading to long waits, so you have to use the service elevator with the staff to carry dirty towels. 3. Entering the unit, it's old but well-maintained, but not the cleanest. For those who are squeamish, it might be a problem because there are stains on the curtains and the carpet is sticky. 4. The curtains don't have tiles, so the view from and outside is obvious. 5. The additional lock/latch on the door is broken. 6. The main door won't close properly. 7. The bathroom door (indoor) also has a broken handle, so the door won't close. 8. There are no towels or mats provided upon check-in. 9. I wanted to call room service, but the phone wasn't connected. It was displayed as there but didn't work, so I had to go back down to the lobby. 10. While waiting for the elevator, I ran into a member of staff and asked for help, but it took an hour to get a towel and mat. Pros: 1. Strategic location, close to the toll gate, and easy access to everything. 2. Spacious, big enough for a large family to stay. 3. Very affordable price.

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Accommodation's Reply

16 Jun 2026

Dear Valued Guests, Thank you for taking the time to share your feedback regarding your recent stay at Aryaduta Suites Semanggi. We sincerely appreciate your comments, as they provide us with valuable insights into our guests’ experiences. We strive to maintain the highest standards of comfort and service, and your observations regarding the need for renovations and pest control have been duly noted. We understand that the condition of our facilities plays a crucial role in our guests' overall experience. Please rest assured that we are committed to ongoing improvements and renovations to ensure that our accommodations meet the expectations of our valued guests. Your feedback will be instrumental in guiding our efforts as we prioritize updates and enhancements throughout the property. Additionally, we take matters of cleanliness and pest control very seriously. We have a dedicated team that regularly conducts inspections and treatments to maintain a safe and comfortable environment for all our guests. Your comments will be addressed with our management team to ensure that we continue to uphold the highest standards in this regard. Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future, where we can provide you with an improved experience at Aryaduta Suites Semanggi. Warm regards, Ricky Rionaldo Front Office Manager

Verified Traveler

Transit

8.3

/10

Reviewed 3 day(s) ago

Needs renovation, too old and pest control.

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Accommodation's Reply

16 Jun 2026

N***a

Staycation

8.5

/10

Reviewed 5 day(s) ago

Aryaduta Semanggi needs a lot of improvements, starting with the yellowish water in the bathrooms. They also need to add fresheners or air purifiers to each floor, or even to the rooms, to prevent a musty smell. The breakfast food isn't very flavorful. Worst of all, the elevator! I had to take the emergency stairs from the 12th floor because I couldn't find a designated elevator.

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Accommodation's Reply

16 Jun 2026

Dear Valued Guests, Thank you for taking the time to share your feedback regarding your recent experience at Aryaduta Suites Semanggi. We sincerely apologize for the inconveniences you encountered during your stay, particularly concerning the water quality in the bathroom, the lack of pleasant aromas in the common areas, and the issues with our elevator service. Your insights are invaluable to us as we strive to enhance our guests' experiences. We are currently reviewing the water quality issue and will take immediate steps to address it. Ensuring that our facilities meet the highest standards is a priority for us, and we appreciate your bringing this matter to our attention. Additionally, we are exploring options to improve the ambiance of our common areas, including the potential installation of air purifiers or other enhancements to create a more pleasant environment for our guests. Regarding the breakfast experience, we understand the importance of offering a diverse and flavorful menu. Your comments will be shared with our culinary team as we continuously seek to refine our offerings and better cater to our guests' preferences. We also acknowledge the concerns regarding the elevator service and will investigate this matter further to ensure that our guests can move comfortably throughout the hotel. Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience at Aryaduta Suites Semanggi. Warm regards, Ricky Rionaldo Front Office Manager

heni

Transit

9.4

/10

Reviewed 5 day(s) ago

My first time staying at the Arya Duta Suites Semanggi Hotel, as I had to be at Balai Sarbini early in the morning for my children's school activities. Access from Balai Sarbini to and from the hotel is very easy and close, within walking distance. I really liked the spacious room and the friendliness of the staff, especially the receptionist. Thank you to the hotel for trying to fulfill our request via Traveloka, namely a room with a washing machine, because we really needed to wash the children's clothes after the dress rehearsal for the next morning. I was hesitant to choose this hotel at first because of the many negative reviews via Google Maps, but it turned out that the hotel and hotel room were clean, the room amenities were complete, starting from toiletries and also coffee and tea supplies, the stove was also usable properly. In addition, the playground was also clean and indoor, I really like hotels that have indoor playgrounds, the games are also quite complete. Unfortunately, I didn't swim and see the swimming pool which is also on the same floor as the playground, which is outside the hotel lobby. In our opinion, one obstacle was the elevator which was a bit slow and small even though there were 3, but this did not reduce the good rating we gave this hotel overall. Based on this first experience, we think Hotel Aryaduta Suite Semanggi is a great choice for your stay. Keep up the good work!

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Accommodation's Reply

16 Jun 2026

Dear Heni, Thank you for taking the time to share your experience at Hotel Aryaduta Suites Semanggi. We are delighted to hear that your first stay with us was enjoyable and that our convenient location met your needs for your child's school activities. It is always our goal to provide easy access to key areas, and we are pleased that you found our proximity to Balai Sarbini beneficial. We appreciate your kind words regarding the spaciousness of your room and the hospitality of our staff, particularly at the reception. Our team is dedicated to ensuring that our guests' requests are met, and we are glad that we could accommodate your need for a room with a washing machine. Your feedback about the cleanliness and completeness of the room amenities, including the indoor playground, is invaluable to us. We strive to create a comfortable and enjoyable environment for families, and it is wonderful to know that our facilities contributed positively to your stay. We also acknowledge your comments regarding the lift service. Your feedback is essential for us to improve our services continually. We are committed to enhancing the guest experience, and your insights will help us address any areas that require attention. Thank you once again for your thoughtful review. We look forward to welcoming you back to Hotel Aryaduta Suites Semanggi for another memorable stay. Warm regards, Ricky Rionaldo Front Office Manager

Verified Traveler

Staycation

6.1

/10

Reviewed 1 week(s) ago

The staff didn't remind or ask if I was bringing a vehicle, and the registration process was very complicated, including picking up my electronic card, which is usually left in the car. The elevator problem, which I read about in previous reviews, has been problematic since January 2025. The wait time for the elevator was very long, I wanted to refresh myself, not test my patience. I originally chose this place because it was close to the city center and could be walked to. However, just arriving from the basement, I had to wait 15 minutes to get up to my floor, and on Sundays, I had to wait 20 minutes for breakfast. Small cockroaches were crawling around the bathroom. I understand because it's an old hotel, but it doesn't reflect a 4-star hotel. The food was normal, but the nasi uduk was very salty along with the side dishes in the row. This is the first and last time I choose this place for a vacation. No need to bother getting a reply from the admin/robot.

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Accommodation's Reply

16 Jun 2026

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Aryaduta Suites Semanggi. We sincerely apologize for the inconveniences you experienced during your visit. Your comments are invaluable to us as they help us identify areas for improvement and enhance our services. We regret to hear about the challenges you faced with the registration process and the lift service. We understand that a seamless experience is essential for our guests, and we are actively working to address these issues to ensure a more efficient and enjoyable stay in the future. Your feedback regarding the lift service has been duly noted, and we will prioritize this matter to improve the waiting times for our guests. Additionally, we appreciate your comments on the cleanliness and quality of the food offered at our establishment. We strive to maintain high standards, and your observations will be shared with our management team to ensure that we address these concerns promptly. We hope you will consider giving us another opportunity to provide you with the quality experience you deserve. Thank you once again for your feedback. We wish you all the best in your future travels. Warm regards, Ricky Rionaldo Front Office Manager

C***a

10.0

/10

Reviewed 1 week(s) ago

The only thing missing is the elevator is slow, but we still come and stay here hehehe

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Accommodation's Reply

10 Jun 2026

Dear C***a, Thank you for taking the time to share your feedback regarding your recent stay with us at Aryaduta Suites Semanggi. We are delighted to hear that you enjoyed your visit and appreciate your kind words. Your satisfaction is our top priority, and we are thrilled that you chose our hotel for your accommodation needs. We acknowledge your comment about the elevator service and sincerely apologize for any inconvenience it may have caused during your stay. We are continuously working to improve our facilities and services, and your feedback is invaluable in helping us identify areas for enhancement. Please rest assured that we are looking into this matter to ensure a more efficient experience for our guests in the future. We are pleased to hear that you had the opportunity to enjoy our amenities, including the Porta Venezia Restaurant, swimming pool, gym, sauna, and tennis court. We strive to provide a comprehensive experience that caters to all our guests' needs, and we hope you found everything to your satisfaction. We look forward to welcoming you back for another memorable stay, and should you have any further comments or suggestions, please do not hesitate to reach out. Warm regards, Ricky Rionaldo Front Office Manager

N***a

6.5

/10

Reviewed 1 week(s) ago

The elevator wasn't operating (whether it was broken or not, I don't know). There was no sign in front of the elevator that it wasn't operating either. The wait for the elevator was long, almost 30 minutes. A complete waste of time.

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Accommodation's Reply

10 Jun 2026

Dear N***a, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced during your recent stay at Aryaduta Suites Semanggi due to the lift being out of service. We understand how frustrating it can be to wait for an extended period, and we appreciate your feedback regarding the lack of notification at the lift area. Please be assured that we are addressing this issue to ensure better communication for our guests in the future. At Aryaduta Suites Semanggi, we strive to provide our guests with a comfortable and enjoyable experience. We are proud to offer a range of amenities, including our Porta Venezia Restaurant, where you can savor exquisite dining options, as well as our swimming pool, gym, sauna, and tennis court, which are designed to enhance your stay. We regret that the lift situation impacted your ability to fully enjoy these facilities, and we hope you will consider giving us another opportunity to serve you better. Your feedback is invaluable to us, and we are committed to making the necessary improvements. If you have any further concerns or suggestions, please do not hesitate to reach out. We look forward to welcoming you back to Aryaduta Suites Semanggi in the future, where we hope to exceed your expectations. Warm regards, Ricky Rionaldo Front Office Manager

E K

6.4

/10

Reviewed 2 week(s) ago

It's a great location and very cheap for the area. Old rooms, but that is okay. The main problem is cockroaches - the rooms are full of them. Several in our group had to move rooms due to the cockroaches in their rooms. Most other issues could be tolerated, but the high amount of cockroaches was very disappointing.

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Accommodation's Reply

10 Jun 2026

Dear E K, Thank you for taking the time to share your experience during your recent stay at Aryaduta Suites Semanggi. We sincerely appreciate your feedback, as it allows us to continuously improve our services and ensure a pleasant experience for all our guests. We are pleased to hear that you found our location convenient and our rates affordable, which is indeed one of our key offerings. However, we are truly sorry to learn about the issues you encountered regarding cleanliness, particularly concerning the presence of cockroaches in your room. This is certainly not the standard we strive to uphold, and we take such matters very seriously. Rest assured, we will address this issue with our housekeeping team immediately to ensure that our facilities are maintained to the highest standards. We understand how important a comfortable and clean environment is for our guests, and we are committed to rectifying this situation. We hope that despite this setback, you were able to enjoy some of the amenities we offer, such as our swimming pool, gym, sauna, and tennis court, as well as the dining experience at Porta Venezia Restaurant. We would love the opportunity to welcome you back in the future and provide you with the exceptional stay that you deserve. Thank you once again for your feedback, and we wish you all the best. Warm regards, Ricky Rionaldo Front Office Manager

D***H

8.1

/10

Reviewed 2 week(s) ago

The hotel was creepy, and there were lots of small cockroaches in the pantry area, especially the coffee area, and the coffee itself was infested. And the elevator was having trouble.

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Accommodation's Reply

07 Jun 2026

Dear D***H, Warmest Greetings from Aryaduta Suites Semanggi, Thank you for taking the time to share your feedback with us. We sincerely appreciate your comments and apologize for the inconvenience you experienced regarding the cleanliness of the room and the elevator situation during your stay. Please be assured that your feedback has been shared with the relevant departments for immediate attention and improvement. We are committed to providing a comfortable and enjoyable experience for all our guests, and your comments help us identify areas where we can do better. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much-improved experience in the future. Warm regards, Ricky Rionaldo Front Office Manager

W***n

6.8

/10

Reviewed 2 week(s) ago

This experience was very unfortunate because there were many minuses, from the stove not turning on because it turned out to be out of gas, the door lock was broken, the AC in the second room was not cold, and the mattress was tilted when you sat on it, and the mattress pad was so yellow that it would be better if it was like that, it shouldn't be used again, the elevator was super duper slow.

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Accommodation's Reply

07 Jun 2026

Dear W***n, Warmest Greetings from Aryaduta Suites Semanggi, Thank you for taking the time to share your feedback with us. We truly appreciate your comments, as they help us improve our services and facilities. We are pleased to know that you chose to stay with us. At the same time, we sincerely apologize for any inconvenience you experienced during your stay. Please rest assured that your feedback has been shared with the relevant departments for further review and improvement. We value your input and hope to have the opportunity to welcome you back in the future and provide you with a better experience. Warm regards, Ricky Rionaldo Front Office Manager

Ekan

Staycation

9.7

/10

Reviewed 3 week(s) ago

One of the hotels we chose for our family staycation. The 3-bedroom room was our favorite. The security staff in the lobby and the reception staff were all kind and friendly. They responded quickly when the AC in one of the rooms wasn't cooling enough. A technician came and helped fix it, even though it was already 1:30 in the morning. Thank you, Aryaduta Semanggi ☺️🏢

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Accommodation's Reply

07 Jun 2026

Dear Ekan, Warmest Greetings from Aryaduta Suites Semanggi, Thank you for taking the time to share your feedback with us. We truly appreciate your valuable comments and are grateful for your support. We are delighted to know that you found our hotel staff friendly and helpful during your stay. Providing warm hospitality and excellent service is always our priority. At the same time, we sincerely apologize for the technical issues you experienced in your room. Please rest assured that your feedback has been shared with the relevant team for further review and improvement to prevent similar issues in the future. We also appreciate your feedback, as it helps us continue improving our facilities and services to ensure a better experience for all our guests. Thank you once again for staying with us. We look forward to welcoming you back in the near future. Warm regards, Ricky Rionaldo Front Office Manager

S***s

Business

10.0

/10

Reviewed 3 week(s) ago

Very strategic, urban, and nice view.

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1 people find it helpful

Accommodation's Reply

07 Jun 2026

Dear S***s, Thank you very much for your wonderful review and for choosing to stay with us. We are truly delighted to know that you had an enjoyable stay and that you appreciated the hotel's facilities, atmosphere, and beautiful views. It is always rewarding to hear that our guests have created memorable experiences during their time with us. Your kind words mean a great deal to our team and motivate us to continue providing exceptional hospitality and service. We will be sure to share your compliments with all our associates. Thank you once again for your valuable feedback. We look forward to welcoming you back for another pleasant and memorable stay in the near future. Warm regards, Ricky Rionaldo Front Office Manager

Hendra I.

7.6

/10

Reviewed 3 week(s) ago

Need rejuvenation to be young and attractive again like youth

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Accommodation's Reply

07 Jun 2026

Dear Mr Hendra I, Warmest Greetings from Aryaduta Suites Semanggi, Thank you for taking the time to share your feedback with us. We truly appreciate your comments, as they help us improve our services and facilities. We are pleased to know that you chose to stay with us. At the same time, we sincerely apologize for any inconvenience you experienced during your stay. Please rest assured that your feedback has been shared with the relevant departments for further review and improvement. We value your input and hope to have the opportunity to welcome you back in the future and provide you with a better experience. Warm regards, Ricky Rionaldo Front Office Manager

G***a

Staycation

10.0

/10

Reviewed 3 week(s) ago

Awesome, cool, great, the best, wow. The Ewenya is great, it can be noisy and scream.

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Accommodation's Reply

29 May 2026

Dear G***a, Thank you for your enthusiastic review of your recent stay at Aryaduta Suites Semanggi. We are thrilled to hear that you had a wonderful experience and found our amenities to be exceptional. Your kind words about our facilities, including the Porta Venezia Restaurant, swimming pool, gym, sauna, and tennis court, truly motivate our team to continue delivering the highest level of service. At Aryaduta, we strive to create an environment where our guests can relax and enjoy themselves. We are delighted that you appreciated the vibrant atmosphere during your stay, and we hope that it added to your overall enjoyment. Our team works diligently to ensure that every aspect of our hotel meets the needs and expectations of our guests, and it is gratifying to know that we succeeded in providing you with a memorable experience. We look forward to welcoming you back to Aryaduta Suites Semanggi in the future. Should you have any suggestions or special requests for your next visit, please do not hesitate to reach out to us. Thank you once again for your feedback, and we wish you all the best until we meet again. Warm regards, Ricky Rionaldo Front Office Manager

G***t

Staycation

9.4

/10

Reviewed 3 week(s) ago

Small insects in the kitchen and bedroom.

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Accommodation's Reply

28 May 2026

Dear G***t, Thank you for taking the time to share your feedback regarding your recent stay at Aryaduta Suites Semanggi. We sincerely apologize for the inconvenience you experienced with the presence of small insects in the kitchen and your room. Your comfort and satisfaction are of utmost importance to us, and we take such matters very seriously. Please rest assured that we are actively addressing this issue with our housekeeping and maintenance teams to ensure that our facilities meet the highest standards of cleanliness and hygiene. We appreciate your kind words about our amenities, including Porta Venezia Restaurant, where we strive to provide a delightful dining experience, as well as our swimming pool, gym, sauna, and tennis court. We hope you had the opportunity to enjoy these facilities during your stay. Our goal is to offer a relaxing and enjoyable environment for all our guests, and we are continuously working to enhance our services. We value your feedback, as it helps us to improve and provide a better experience for our guests. Should you choose to stay with us again, please do not hesitate to reach out directly, and we would be more than happy to assist you in ensuring a more pleasant stay. Thank you once again for your comments, and we look forward to welcoming you back to Aryaduta Suites Semanggi in the future. Warm regards, Ricky Rionaldo Front Office Manager

L***y

Transit

9.7

/10

Reviewed 4 week(s) ago

It was a perfect place to stay because we happened to have business at MRCCC Siloam, so we didn't have to worry about transportation.

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Accommodation's Reply

25 May 2026

Dear L***y, Warm greetings from our Aryaduta Suites Semanggi. Thank you very much for taking the time to share your positive experience with us. We are truly delighted to know that you had an enjoyable stay and that our hotel facilities, services, and strategic location were able to meet your expectations. It is always rewarding for us to receive such encouraging feedback from our valued guests. Your kind comments regarding the convenience of our location and the comfort of your stay are greatly appreciated, as we continuously strive to provide memorable experiences and the highest level of hospitality. We sincerely appreciate your support and trust in choosing our hotel as your accommodation during your visit. Please rest assured that your compliments will be shared with our entire team, as they serve as great motivation for us to continue delivering excellent service to all our guests. Once again, thank you for your wonderful review. We truly look forward to welcoming you back for another pleasant and memorable stay in the near future. Best regards, Ricky Rionaldo Front Office Manager

Dwisantiya G. S.

Business

8.5

/10

Reviewed 4 week(s) ago

So far so good. But the breakfast is very limited and not very varied.

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Accommodation's Reply

23 May 2026

Dear Dwisantiya G. S., Thank you for taking the time to share your feedback regarding your recent stay with us at Aryaduta Suites Semanggi. We are pleased to hear that your experience was satisfactory overall, and we appreciate your insights as they help us to continually enhance our services. We understand your concerns regarding the breakfast variety and quantity. Our culinary team is committed to providing a delightful dining experience, and we will certainly take your comments into consideration as we strive to improve our offerings at Porta Venezia Restaurant. We aim to cater to the diverse tastes of our guests, and your feedback is invaluable in helping us achieve that goal. We hope you had the opportunity to enjoy our other facilities, including the swimming pool, gym, sauna, and tennis court, which are designed to enhance your stay. Should you have any further suggestions or require assistance during your next visit, please do not hesitate to reach out. We look forward to welcoming you back for another enjoyable stay. Warm regards, Ricky Rionaldo Front Office Manager

D***a

Business

9.1

/10

Reviewed 4 week(s) ago

Thank God, the room is spacious and cozy. It's comfortable for a family package, but the kitchen cleanliness needs to be improved.

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Accommodation's Reply

23 May 2026

Dear D***a, Thank you for taking the time to share your experience during your recent stay at Aryaduta Suites Semanggi. We are delighted to hear that you found your room spacious and cozy, making it a comfortable retreat for your family. Your feedback is invaluable to us, and we appreciate your acknowledgment of the positive aspects of your stay. We strive to maintain the highest standards of cleanliness and comfort throughout our facilities, including the kitchen areas. Please rest assured that we will address your comments regarding the cleanliness of the kitchen to ensure that future guests have an even better experience. Our team is committed to continuous improvement, and your insights will help us achieve that goal. We hope you had the opportunity to enjoy our amenities, including the Porta Venezia Restaurant, swimming pool, gym, sauna, and tennis court, which are designed to enhance your stay. We look forward to welcoming you back to Aryaduta Suites Semanggi for another enjoyable visit in the future. Should you have any further feedback or requests, please do not hesitate to reach out. Warm regards, Ricky Rionaldo Front Office Manager

F***y

Staycation

9.7

/10

Reviewed 5 week(s) ago

Fun, clean room, and comfortable

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1 people find it helpful

Accommodation's Reply

23 May 2026

Dear F***y, Thank you for sharing your delightful experience during your recent stay with us at Aryaduta Suites Semanggi. We are thrilled to hear that you found our accommodations to be enjoyable, clean, and comfortable. Your satisfaction is our top priority, and it is always rewarding to know that our efforts in maintaining high standards of cleanliness and comfort have resonated with our valued guests. We are also pleased to know that you had the opportunity to explore our various facilities, including the Porta Venezia Restaurant, swimming pool, gym, sauna, and tennis court. Each of these amenities is designed to enhance your stay and provide a holistic experience, whether you are looking to relax, rejuvenate, or stay active during your visit. We hope you took full advantage of these offerings, as they are carefully curated to ensure our guests enjoy a memorable stay. Once again, thank you for your kind words. We look forward to welcoming you back to Aryaduta Suites Semanggi in the future, where we hope to provide you with another exceptional experience. Should you have any specific requests or preferences for your next visit, please do not hesitate to reach out to us. Warm regards, Ricky Rionaldo Front Office Manager

Aryaduta Suite Semanggi

Overall Ratings & Reviews Aryaduta Suite Semanggi

8.4

8.5

8.3

8.8

8.4

Traveler Reviews Aryaduta Suite Semanggi