Wonderful location and great staff. Cafe was lovely. Be prepared for a lot of stairs.

Their internet goes in an out of service. Get more reliable internet. They should wash their toilets before guests arrive. Nice rooftop, but if it rains there is no coverage. I chose this spot for the location and view only. Otherwise I wouldn’t have chosen it. Also it is on the 9th floor so it’s nice and away from street traffic. Room is normal and clean otherwise, except Tue toilet rim. Also, during the rain, random street people entered the building to take shelter from rain, low security. Great for shopping and walking.

Staff very friendly beautiful Hotel just right in the heart of centre

A fantastic location in Sarajevo with stunning views across the city. Would recommend this hotel for anyone who is looking to stay in Sarajevo, whether it be their first time or not. Lots to do in the area outside the hotel with many bars and restaurants offering an authentic Bosnian experience. Thank you for a great stay!

Pros: Perfect location and great view. Hotel staff was friendly. Cons: Toilet seat was broken and high. Rooms are only accessible with lift at 9th floor. I was worrying what if the lift was broken. Also incase of a fire Im not sure what would happen.

The hotel is brilliantly placed, a maximum of 10 minutes walk from the old town. It one of the tallest buildings in the area so is easy to spot even if you're slightly lost. Be aware that the reception is on the 9th floor, accessible by lift but if your room is on the 2nd or 3rd floor then you only have stairs as there is no lift beyond the 9th floor. The restaurant terrace is a great place to enjoy a meal or a coffee and has great views of the city. This is a clean and comfortable hotel, well placed with friendly and helpful staff, i would definitely recommend. A big thanks to Alia on reception, she was super helpful and friendly and a real asset to the hotel.

I loved

Broken toilet seat, flooded shower room, poorly kempt bedrooms, bad housekeeping. I complained and fortunately the manager changed my room to a different one that didn’t have a broken toilet seat. However, I certainly won’t be staying at this hotel again. If I am to return to Sarajevo again, I will ensure I stay at a good hotel, this was possible one of the worst hotels I have stayed in. One positive though were the views from the bedrooms.

The sunset view from the hotel was lovely, but unfortunately, that was the only highlight. The room and bathroom were dirty, with hair from previous guests everywhere. The bed was uncomfortable, and the furniture and appliances were outdated. To make matters worse, the staff offered no help or assistance. Overall, a very disappointing stay.

Staff very friendly and location good. But hotel is all stairs so hard with luggage and too noisy when we stayed

No elevators. Dirty rooms and bathroom. Toilet was not working properly. Unsafe.

Very old hotel.

Great location hotel opposite eternal flame. Very walkable to all the sights of Sarajevo. Would have been good to know that reception is on the 9th floor, I arrived after a long trip late at night to find nothing and no one at the front of the hotel so panic set in. Luckily a cleaner arrived to inform me. Room was basic, some dodgy wiring but nothing that puts me off. Views across Sarajevo were amazing - corner windows in my room and ones that stretched the length of the bathroom meant I had views of the mountains. Went up to the roof terrace - didn’t eat or drink there but looked pretty special. Overall really liked the hotel

Reception was amazing - lovely lovely lady. Great hospitality . Rooms and restaurants have incredible views of the city. Would defo go back.

Staff was very helpful and kind

Staff very friendly and professional

Extremely beautiful hotel and I’m on the 12th floor with panoramic views of the city. It’s one of the nicest hotels I’ve stayed in so far and I would recommend it for anyone. The location is incredible and very centrally located. And I love Sarajevo and it’s been a great experience!

Perfect Old Town location. Room was nice and clean. Staff was friendly. Beautiful view of the city from hotel terrace. Reason I didn’t give it 5 star ⭐️ is they don’t send anyone with me to help with suitcases once I checked out and got off the elevator. I had to drag my 2 suitcases down by myself. This is the only thing I wasn’t happy 😃 with.

Location was in prime spot. If the goal is to stay and see the old city, then you were right in the middle of deal today and you don’t have to worry about getting a taxi to get there. All the eateries are there also.

Friendly, close to everything with awesome view