the hotel staff is friendly and welcoming

The staff is friendly, the room cleanliness is quite good.

The family room is narrow, the bed is dirty, the toilet smells. The service was not satisfactory, I stayed in the family room. What they say is the best room but in fact it's not suitable. And what I can't accept the most is. There are cockroaches in the room.

The room is very cramped, smells of cigarettes and dirty sheets and sarongs.

2 star hotel in my opinion ok. Very close to Sunway Pyramid, to Ming Thien, lots of food.

Very comfortable bed, dusty water conditioner.

The receptionist not friendly to the foreigner

The female receptionist was really kind

It’s a simple room as described in the picture but infested with cockroaches. Asked the receptionist about the cockroaches as I read the previous reviews and he assured me all is killed. However, I’ve killed one as soon as I got into the room. If you’re ok with killing cockroaches, then it’s alright! Other that that, good place to stay for a simple budget traveller.

The location is strategic. However, the room is super dirty and there's living cockroach in the room. The staff are unfriendly. Totally a disappointment

My experience at Check in at Sunway was very satisfying. Good service, clean rooms, easy to reach location

It has good location but the the room is untidy where there is few cockroaches running around furthermore can you guys sent me back my poster at room 109.

The room felt childish with those children stickers. On top of that, there were broken unused lights at the side of the bed that wasn't taken out, so it looked very uninviting. Other than that, most of the TV channels were not watchable, too much static. Lastly, the toilet bowl was leaking whenever we flushed, so it was very unsanitary.

The room smells very bad, so it disturbs the comfort of rest.

The room is not big but a pleasant comfortable place is close to everywhere in Sunway, a strategic place.

Lift rusak, no water for bath, bad experience.

The location is good, the room is clean enough, but around 3 am I was awaken by the smell of smoke though in my room there is a sign : No smoking room. The other guest next to my room was smoking and took a bath at that time. :( Besides, there is a noise like drilling machine when the other guest next to my room using the washtafel. This is very annoying. Finally I was given a room replacement to solve this problem.

Strategic location, fast WiFi. just not clean enough, yesterday had a small insect in the room.

Everything was good and excellent service.. Need to improve cleaning service...

They arrange a room at lobby for me. During midnight time was noisy can even heard someone talking outside at this hour. If you looking for a place to sleep for 1-3 days for cheap room can stay here but please request for upper level room