Overall Ratings & Reviews D'Bamboo Suites

Traveloka (3,391)
Other sources (10)
8.2
Very Good
From 3,391 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

8.0

Meal

8.1

Location

8.0

Service and Facilites

8.1

People often mention about D'Bamboo Suites
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Bedroom (76)
Ambiance (71)
Staff Friendliness (70)
Bathroom (65)
Distance to City Center (55)
Accessibility (54)
Hotel Area (48)
Room Space (47)
Surroundings (41)
Taste (41)
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Traveler Reviews D'Bamboo Suites

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40
Customer reviews
Marsheilla S.
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5.6
/10
Reviewed 4 day(s) ago
Considering the price, I honestly didn't expect much, but once I checked in, it was truly substandard. For that price, I wasn't expecting a hotel with a swimming pool or marble floors. All I expected was a clean place to sleep for one night. But what I got was a room with blood-stained sheets, an unwashed bed runner, a poorly mopped floor, and extremely dirty corners. There was a strange, damp smell in the room. The bathroom and sink had dirt on the edges. After checking in, my skin was a little itchy. Message to the owner: please don't just take money from customers; try to make the rooms sleep-worthy. Please improve management, and re-brief the housekeeping team on room cleaning standards. Thank you for your attention.
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Accommodation's Reply
22 Nov 2025
Dear Marsheilla, Thank you for your positive comments and reviews. We apologize for the inconvenience you have experienced. The cleanliness of our rooms is of utmost importance to us, and this includes providing clean bed linen and bedspreads, as well as maintaining the cleanliness of our rooms and amenities. However, we apologize for any shortcomings. Your comments are an important concern for our hotel management and owners, and we have carefully considered the relevant issues. We look forward to providing even better service during your next visit. Best regards, D'Bamboo Suites
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R***a
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Business
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8.1
/10
Reviewed 5 day(s) ago
The hotel is nice, spacious, affordable, etc. It's just a shame that in the morning there were suddenly cockroaches, haha.
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Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you very much for sharing your valuable experience of staying at our hotel. We are delighted that you enjoyed the comfort and affordable price of our hotel. However, we apologize for the inconvenience caused today due to the housekeeping issue. Our guests' comfort and cleanliness are our top priority. We have forwarded your report to our Housekeeping and Quarantine Department, who will investigate and take measures to prevent a recurrence. For a more accurate response, please provide details such as your room number and the time of the incident. Your valuable feedback will help us to improve our services in the future. We look forward to welcoming you back again. Thank you, D'Bamboo Suites Jakarta
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Y***a
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5.0
/10
Reviewed 1 week(s) ago
Room cleanliness and service are very poor
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Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you for taking the time to write us a review. We apologize for any inconvenience you experienced regarding the cleanliness of our room. Our guests' cleanliness and comfort are our top priority. We would like to assure you that our housekeeping team always inspects each room prior to use, and our staff are available to assist with any questions you may have during your stay. We will take your feedback into consideration with our team as part of our commitment to continuous improvement. We look forward to welcoming you back on your next visit and hope you have a wonderful stay. Sincerely, D'Bamboo Suites
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Z***i
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Business
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8.3
/10
Reviewed 1 week(s) ago
For a low-budget hotel, the cleanliness of the rooms, the surrounding area, and the proximity to everything, along with the food stalls, are still not good. The service needs to be improved, including the friendliness of the receptionists, the cleanliness of the rooms, and the surrounding area.
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you for taking the time to write us a review and valuable feedback. We apologize if your stay did not meet your expectations. We will pass your feedback to the relevant team for further improvement. We sincerely appreciate your consideration and we hope to welcome you back again for an even better experience in the future. Best regards, D Bamboo Suites
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Aji
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Business
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6.8
/10
Reviewed 2 week(s) ago
The road access is narrow, not to mention if there is an event from the local residents so you have to go around. The location is behind Perbanas, close to Ciputra World, but the road is narrow. The parking lot is also a little bit able to accommodate cars, for delicious food even though it is only white rice, fried rice, noodles and chicken opor but there is coco crunch, pudding, bread, tea and coffee, chicken porridge. For the toilet smells so you need to give it soap to reduce the smell, the type of bed is twin, the room is not soundproof if someone walks/chats can be heard inside, please change the towels because they are rough on the body
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1 people find it helpful
Accommodation's Reply
12 Nov 2025
Dear Aji, Thank you for staying at D' Bamboo Suites. We apologize for the inconvenience caused by the problem of entry and exit during the community event. While our hotel is located on the main road, we offer peace and comfort at an affordable price. Our parking lot can accommodate more than 25 cars but can be quite busy during the weekends as the hotel is fully booked. We are very pleased that you were satisfied with our breakfast menu. Your feedback on the condition of the rooms is an important consideration for us. We sincerely hope to welcome you back for an even better experience on your next visit. Best regards, D'Bamboo Suites
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Verified Traveler
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Business
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9.7
/10
Reviewed 2 week(s) ago
Although the location is a bit remote, the hotel is comfortable and the staff is friendly. The bathroom is clean. The phone signal is weak, and the Wi-Fi could be improved. My phone says Wi-Fi is not secure.
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thank you for your review and feedback. We are delighted to hear that you were satisfied with the hotel's ambiance, the friendliness of our staff, and the cleanliness of our bathroom. We apologize for any inconvenience caused by the WiFi signal and connectivity. Your feedback is very important to us, and we will take action as soon as possible to improve the stability and security of your internet connection. We look forward to welcoming you back again for an even better stay experience. Best regards, D'Bamboo Suites
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Patrick P.
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8.5
/10
Reviewed 4 week(s) ago
With that range of price this hotel provides really good service even tho the bed cover kinda dirty, and the location really difficult to reach if you are using Grab Car.. But the food is really amazing with affordable Price.. Really recommended if you are looking for Budget Stay to do Visa Application cause it’s really near to the Visa Application Center..
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2 people find it helpful
Accommodation's Reply
28 Oct 2025
Dear Patrick, Thank you for your review and kind appreciation. We’re delighted to know that our service and the quality of food at our restaurant left a positive impression on you. We sincerely apologize for the inconvenience regarding the linen cleanliness and hotel access. Your feedback is highly valued and will be taken into consideration for our future service improvements. Warm regards, D’Bamboo Suites
I***n
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6.6
/10
Reviewed 5 week(s) ago
I stayed in an exclusive room with a balcony, but the balcony faced the hallway, where people were walking back and forth. So the window had to be kept closed. The balcony floor was very dusty. The bathroom drain seemed to be clogged, and the flow was not smooth. When I took a shower, the water stagnated. But the location was really good. Easy access.
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4 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you for your feedback. We apologize for the inconvenience you experienced regarding the cleanliness of the balcony and the water flow in the bathroom. We are committed to providing the best service and facilities to all our guests. However, we apologize for any shortcomings that have occurred. The relevant team will immediately follow up on your feedback for further improvements and maintenance. We sincerely hope to welcome you back to D'Bamboo Suites for an even better and more comfortable stay experience on your next visit. Best regards, D'Bamboo Suites
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Kurnia Y. D.
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10.0
/10
Reviewed 5 week(s) ago
Nice place to stay for a short trip
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Accommodation's Reply
23 Oct 2025
Dear Kurnia, Thank you for sharing your positive review. We’re delighted to know that you felt comfortable with the service we provided during your stay. We will continue to improve our service to ensure an even better experience in the future. We look forward to welcoming you back on your next visit. Warm regards, D’Bamboo Suites
s***a
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9.7
/10
Reviewed 5 week(s) ago
Very good, the food is affordable
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2 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank you for taking the time to write us a positive review. We are delighted to know that our staff's friendliness, convenient location, comfortable room amenities, and our food and beverage service all made your stay a memorable one. Your feedback means a lot to us, and we look forward to welcoming you back to D'Bamboo Suites on your next visit. Best regards, D'Bamboo Suites
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A***s
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10.0
/10
Reviewed 5 week(s) ago
Comfortable and clean, near the station
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Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank you for your positive review. We are very pleased that you were satisfied with our hotel's excellent location, cleanliness, and spacious and comfortable room facilities. We hope that this wonderful experience will make D'Bamboo Suites your choice of accommodation again in the future. Best regards, D'Bamboo Suites
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FARUQ
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Business
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9.7
/10
Reviewed 5 week(s) ago
Friendly staff, conducive environment, cool view from the rooftop at night
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Mr. Faruq, Thank you for your positive review. We are delighted that you were impressed with our friendly staff, warm atmosphere and our rooftop facilities, which offer a pleasant evening experience with stunning views of the city. We are committed to providing the best services and facilities for the comfort of all our guests. We look forward to welcoming you back on your next visit. Best regards, D'Bamboo Suites
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N***a
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Staycation
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8.5
/10
Reviewed 6 week(s) ago
It's good, not too far from the airport if you take the toll road. The rooms are also spacious and clean.
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1 people find it helpful
Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for your positive review. We are very pleased that you were satisfied with our hotel's excellent location, cleanliness, and spacious and comfortable room facilities. We hope that this wonderful experience will make D'Bamboo Suites your choice of accommodation again in the future. Best regards, D'Bamboo Suites
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Aditian O.
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8.8
/10
Reviewed 6 week(s) ago
Very comfortable and quiet in the city center
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2 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Aditian, Thank you for your positive review. We are delighted to hear that you felt comfortable and at ease during your stay at D'Bamboo Suites. We look forward to welcoming you back for an even more memorable stay. Best regards, D'Bamboo Suites
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R***a
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6.0
/10
Reviewed 6 week(s) ago
The AC in my room is noisy and the wall isn’t soundproof so you can clearly hear someone/something outside your room. In my case, suddenly there was a noise from a group of people at 2am watching soccer and singing. I cannot even sleep for an hour because of this. How can the hotel staff allows people shouting and singing at 2am, when others trying to sleep in peace.
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1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the noise and the air conditioning in your room. Our Security Team had taken action to remind other guests to keep the noise down, but we regret that it still disrupted your rest. Please be assured that your feedback is very valuable to us and will be used as an important point of evaluation to improve our facilities and guest experience in the future. We truly hope to have the opportunity to welcome you back to D’Bamboo Suites for a more comfortable and restful stay. Warm regards, D’Bamboo Suites
R***i
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8.1
/10
Reviewed 7 week(s) ago
Friendly staff... Decent condition
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1 people find it helpful
Accommodation's Reply
06 Oct 2025
Dear valued guest, Thank you for your positive review. We are delighted to learn that the friendliness of our staff and the facilities provided made your stay comfortable. We are fully committed to providing the best service for guest satisfaction. We look forward to welcoming you back to D'Bamboo Suites for an even more memorable experience. Best regards, D'Bamboo Suites
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A***a
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Business
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8.3
/10
Reviewed 7 week(s) ago
It's a nice view, peaceful, good for food.
1 people find it helpful
Accommodation's Reply
04 Oct 2025
Dear Guest, Thank you for your kind review. We’re delighted to know that you enjoyed the peaceful atmosphere, beautiful view, and our food offerings. Your satisfaction is our greatest reward, and we look forward to welcoming you back to D’Bamboo Suites for another pleasant stay. Warm regards, D’Bamboo Suites
PARLINDUNGAN M.
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Business
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6.7
/10
Reviewed 8 week(s) ago
The staff was nice and friendly. The rooms weren't the same, and the location was on a small street. The windows facing the interior of the non-smoking rooms were very uncomfortable. For breakfast, why does there have to be an ADDITIONAL charge for a fried egg?
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1 people find it helpful
Accommodation's Reply
04 Oct 2025
Dear m. Thank you for taking the time to share your experience staying at D’Bamboo Suites. We are pleased to know that you felt comfortable with the friendliness of our staff. However, it is unfortunate that your comfort was slightly disturbed by the position of the room window facing inward. Regarding the breakfast menu, we have prepared dishes according to the available menu. For requests outside the main menu, an additional fee will be charged according to restaurant policy. We apologize for the inconvenience you experienced. Your feedback is an important consideration for us to improve the quality of service in the future. We look forward to welcoming you back to D’Bamboo Suites for a better stay on your next visit. Warm regards, D’Bamboo Suites.
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N***l
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8.5
/10
Reviewed 8 week(s) ago
The staff is very friendly, the location is close to malls and shopping centers, the room conditions are also comfortable, the AC is cold, the refrigerator is also cold, recommended for travelers!!
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4 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear valued guest, Thank you for taking the time to leave a positive review. We are pleased to know that the friendly staff, convenient location, and comfortable room facilities provided a pleasant stay for you. Your recommendation means a lot to us, and we look forward to welcoming you back to D'Bamboo Suites on your next visit. Best regards, D'Bamboo Suites
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E***A
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Business
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10.0
/10
Reviewed 9 week(s) ago
Really enjoy to stay here, homey, can't wait to stay here again
2 people find it helpful
Accommodation's Reply
04 Oct 2025
Dear Guest, Thank you for sharing your kind review. We’re delighted to know that you had an enjoyable and homey stay with us. It’s always a pleasure to hear that our guests feel comfortable and satisfied during their visit. We truly look forward to welcoming you back to D’Bamboo Suites for another pleasant stay soon. Warm regards, D’Bamboo Suites
Number of reviews per page
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