The hotel was very clean, and the staff was very helpful during my stay.

Staff friendly, cleanliness area, easy access car parking.

Very new to shop. The hotel is very clean.

Very nice place and staff very good. Near to town city.

The service at the reception is not friendly, the guest is left waiting for a long time. The response and work method are slow. There is no hot water for bathing in the morning.

Shithotel. Not good you must pay for everything. Bed towels. They don't clean.

Cozy hotel, 4 thumbs 👍🏻👍🏻👍🏻👍🏻

Very rude and unprofessional old lady manager that in charge at the reception. I've booked 5 rooms for 2 nights and 1 of the room was family with 2adults and 2 kids. The manager counted the passport and said passport was extra 2 and have to pay for 2 extra bed for 800baht. Initially I refuse but the manager insist and threatened will not allow for check in then I have to agree but then when I said put both extra bed at the same room then the manager said cannot have to put each one room. I explained that they are one family want to stay together but then the manager still refuse. The old lady manager was very rude, unprofessional and unethical. Should learn how to communicate with the customer. Please careful when you check in and don't give all the passport to the receptionist as they just want us to pay extra bed.

Hotel ini berhampiran Lee Garden Plaza. Jarak ke semua tempat popular sekitar bandar cuma perlu berjalan kaki. Hotelnya bersih, terdapat kolam renang, urusan daftar masuk dan keluar yang mudah dan lif tetamu yang juga cekap.

สมราคาแต่ ขอเตียงเสริมเช็คอินบ่าย3โมงพนักงานยังจัดเตียงให้ไม่เสร็จเลย

An old hotel with makeshift facilities, a very strategic location close to the Lee Garden Hotel.

Oh my gosh I'm speechless, with a price of under 500 I get a spacious, clean room, spacious lobby with lots of sofas, there is a pool, bathtub, big window with an extraordinary view from the top of the 10th floor, friendly receptionist, if there are 10 stars, I love it. You have to stay here if you go to Hat Yai again later. Thank you online agent and BP Grand Tower Hotel.

Hotel in strategic location and friendly staff. However, hotel is slightly older.

Hotel in strategic location (near to Lee Garden). Friendly staff and Hotel is clean.

The room is good but stuck in a lot of dust.

Bp grand Tower Hotel always been my first choice of accommodation in Hatyai due to strategic location as you can find variety of nice food and massage place within walking distance moreover services from hotel front desk to house keeping tremendous ly friendly.

Request for single twin bed, but they say no room available, until 5pm still can't check in.

ห้องพักสะอาด เงียบสงบ เหมาะกับการพักผ่อน

Great locale! Convenient, clean & friendly hotel stuff.

ห้องสะอาด พักสบาย บริการดี รอบหน้ามาพักต่อ