Oasia Hotel Novena, Singapore, by Far East Hospitality

Explore Oasia Hotel Novena, Singapore, by Far East Hospitality
8.7
Very Good
From 540 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.4

Location

9.3

Service and Facilites

8.8

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距市中心的距离 (17)
员工友好度 (16)
酒店区域 (16)
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Traveler Reviews Oasia Hotel Novena, Singapore, by Far East Hospitality

Number of reviews per page
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40
Customer reviews
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Nice location, directly connected with Novena MRT. It will be very nice especially during the rainy season, you don't have to get out in the rain to go to the MRT.
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Accommodation's Reply
11 Dec 2025
Dear Valued Guest Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience. We hope to welcome you again in the future. Regards, Peng Wee GOH Assistant Front Office Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
MRT CKP is nearby. There is a small mall to find food.
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest Thank you for taking the time to share your positive experience with us! We look forward to welcoming you back for another wonderful experience at Oasia Hotel Novena. Regards, Peng Wee GOH Assistant Front Office Manager
p***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Spacious and clean rooms, MRT below the hotel
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Accommodation's Reply
25 Nov 2025
Dear Valued Guest Thank you for taking the time to share your positive experience with us! We look forward to welcoming you back for another wonderful experience at Oasia Hotel Novena. Regards, Peng Wee GOH Assistant Front Office Manager
L***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The room is clean, the service is satisfactory.
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1 people find it helpful
Accommodation's Reply
05 Nov 2025
Dear Valued Guest Thank you for taking the time to share your positive experience with us! We look forward to welcoming you back for another wonderful experience at Oasia Hotel Novena. Regards, Peng Wee GOH Assistant Front Office Manager
D***a
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 9 week(s) ago
Great access to MRT and the staff’s services were the good highlight of my stay. However the property was not. Stayed at 21th floor , Deluxe Plus room type. In general the room size is good for the price, compared to other hotels in Singapore. But everything is quite outdated and need refurbishment, carpets in the alley is dirty and worn out. Inside the room, you can feel the dust in the rugs as well. Interior layout need to be redesigned
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Accommodation's Reply
23 Oct 2025
Dear Valued Guest Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience We hope to welcome you again in the future. Regards, Peng Wee GOH Assistant Front Office Manager
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Hoang T. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Very good place. Staff are friendly 🩵
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Accommodation's Reply
23 Oct 2025
Dear Valued Guest Thank you for taking the time to share your positive experience with us! We look forward to welcoming you back for another wonderful experience at Oasia Hotel Novena. Regards, Peng Wee GOH Assistant Front Office Manager
J***J
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
Club Lounge service was impeccable! Friendly and caring staff. The gym was under construction and the replacement was a limited space in a basement boardroom. The front desk clerk made some bizarre mistakes, but the management took appropriate actions and correctly compensated us. The location of the hotel is convenient as it is directly connected to the metro station.
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Accommodation's Reply
18 Sep 2025
Dear Valued Guest Thank you for taking the time to share your positive experience with us! We look forward to welcoming you back for another wonderful experience at Oasia Hotel Novena. Regards, Peng Wee GOH Assistant Front Office Manager
B***y
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Had issue with toilet (leaking). Took long time to get replacement room and even worse, the new key given already has occupant inside while we were entering. Wth... this is crazy.
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Accommodation's Reply
18 Sep 2025
Dear Valued Guest Thank you for taking the time to share your feedback with us. We value your input and hope to have the opportunity to better serve you in the future. Regards, Peng Wee GOH Assistant Front Office Manager
E***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Clean, friendly, accessibility. Will come back to stay.
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Accommodation's Reply
18 Sep 2025
Dear Valued Guest Thank you for taking the time to share your positive experience with us! We look forward to welcoming you back for another wonderful experience at Oasia Hotel Novena. Regards, Peng Wee GOH Assistant Front Office Manager
I***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
The hotel is nice, clean, and the staff is friendly. I got a room on the 21st floor, no. 2101, and the view is top-notch. It's very close to Novena MRT, on the B3 floor.
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Accommodation's Reply
18 Sep 2025
Dear Valued Guest Thank you for taking the time to share your positive experience with us! We look forward to welcoming you back for another wonderful experience at Oasia Hotel Novena. Regards, Peng Wee GOH Assistant Front Office Manager
s***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 27 week(s) ago
Great location, very near MRT station and connected to mall.
1 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Valued Guest Thank you for taking the time to share your positive experience with us! We look forward to welcoming you back for another wonderful experience at Oasia Hotel Novena. Regards, Peng Wee GOH Assistant Front Office Manager
Antono W.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
Excellent room, gym facility, strategic area, direct to MRT level floor B3.
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Accommodation's Reply
18 Sep 2025
Dear Valued Guest Thank you for taking the time to share your positive experience with us! We look forward to welcoming you back for another wonderful experience at Oasia Hotel Novena. Regards, Peng Wee GOH Assistant Front Office Manager
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
We had the pleasure of spending 3 nights at the beautiful OASIA hotel in Singapore. The food, hospitality of all the staff and very pleasant hotel room and abundant services - all exceeded our expectations. Sincere thanks.
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Accommodation's Reply
18 Sep 2025
Dear Valued Guest Thank you for taking the time to share your positive experience with us! We look forward to welcoming you back for another wonderful experience at Oasia Hotel Novena. Regards, Peng Wee GOH Assistant Front Office Manager
G***t
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Love this place. Located strategically to malls and MRT. The staff is very accommodating and solutions-oriented. Since I arrive in the morning and my flights are late evening, the staff allows me to do check-ins and provide check-out extension. This is very much appreciated. I also love the club breakfast. Love they have club activities, which unfortunately I cannot join due to schedule. Will come back for sure and try the club activities.
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1 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Valued Guest Thank you for taking the time to share your positive experience with us! We look forward to welcoming you back for another wonderful experience at Oasia Hotel Novena. Regards, Peng Wee GOH Assistant Front Office Manager
L***i
icon-origin-TRAVELOKA
6.4
/10
Reviewed 34 week(s) ago
We chosed this hotel because of its location within walking disctance to Mt E Novena. We wanted to extend our stays for 2 more nights here but my husband booked the wrong month, same date. May instead of april and we have paid for those 2 nights. After waiting for almost full day, the hotel did not want to cooperate and did not accomodate to change our booking to the extended 2 nights that we needed. Very very very bad service for Far East Hospitality group. No room for error and no mercy.
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1 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Valued Guest Thank you for taking the time to share your feedback with us. We value your input and hope to have the opportunity to better serve you in the future. Regards, Peng Wee GOH Assistant Front Office Manager
E***k
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
Good hotel, good experience, and I will be back to this hotel again. Thank you Oasia Novena!
1 people find it helpful
Accommodation's Reply
23 Sep 2025
Dear E, Thank you for your kind words! We’re delighted to hear that you had a good experience with us and that you plan to return. The team at Oasia Hotel Novena looks forward to welcoming you back for another pleasant stay soon. Warm regards, Nurelle R Oasia Hotel Novena
Y***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 48 week(s) ago
A great location and spacious room:)
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Accommodation's Reply
23 Sep 2025
Dear Y, Thank you for sharing your feedback! We’re glad you enjoyed our convenient location and spacious rooms. We look forward to welcoming you back to Oasia Hotel Novena soon. Warm regards, Nurelle R Oasia Hotel Novena
R***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 48 week(s) ago
Cleanliness is not well taken care of. There are tissue trash in the elevator that has not been cleaned for 2 days, then the bathroom toilet smells a bit like urine and has not been properly looked after and cleaned. But overall it is still quite comfortable to stay at this hotel
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3 people find it helpful
Accommodation's Reply
23 Sep 2025
Dear R, Thank you for taking the time to share your experience with us. We sincerely apologize for the cleanliness issues you encountered during your stay. This is certainly not the standard we strive to uphold, and we have shared your feedback with our housekeeping team for immediate improvement. We are glad to know that despite this, you still found your stay comfortable, and we truly appreciate your understanding. We hope to have the opportunity to welcome you back and provide you with a much improved experience. Warm regards, Nurelle R Oasia Hotel Novena
L***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 51 week(s) ago
The room is so clean. Hotel staff is helpful. We are not having breakfast, so I cannot tell about it. The location is good as it is located near a small mall which has a lot of good restaurants. Located also near the train station as well (few meters only from the hotel).
1 people find it helpful
Accommodation's Reply
30 Dec 2024
Dear Guest, Thank you for choose Oasia Hotel Novena and taking time to share your experience. We look forward to host you again in the near future. Best, Jeffery Fern Front Office Manager
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 52 week(s) ago
Had the best time staying here! The location is just perfect, connecting to Novena Square 2 and Vivo City, also the MRT! The room is clean and spacious enough for a family of three. Got a bathtub in my bedroom, and they did give us a connecting room as I requested before. The staffs are friendly and easy to talk to. Overall, I'll give this hotel 9.5/10! Thank you *bonus photos from Oasia Novena Pool & little park
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1 people find it helpful
Accommodation's Reply
30 Dec 2024
Dear Guest, Thank you for choose Oasia Hotel Novena and taking time to share your experience. We look forward to host you again in the near future. Best, Jeffery Fern Front Office Manager
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