People often mention about Royal Hotel & Villa Trawas
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Ambiance (68)
Surroundings (62)
Staff Friendliness (59)
Hotel Area (56)
Taste (54)
Bedroom (51)
Variety (51)
Family Friendly (46)
Bathroom (44)
In-house Restaurant (42)
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Traveler Reviews Royal Hotel & Villa Trawas
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Customer reviews
An
Ahmad n. k.
Business
8.5
/10
Reviewed 23 hour(s) ago
Recommended, even though there is no view from the hotel room, it is quite comfortable, there is a view around the hotel
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Verified Traveler
Leisure
9.4
/10
Reviewed 3 day(s) ago
suitable for a vacation with family
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62
6A 21 M. Y.
Leisure
10.0
/10
Reviewed 4 week(s) ago
The hotel is comfortable, cool, the view is good, the service is ok.
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C***a
9.7
/10
Reviewed 6 week(s) ago
Highly recommended for family time.
The staff is friendly, especially the room cleaners, who are very polite and friendly. The service is excellent, the cleanliness is maintained, and the location is easily accessible.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Ladies/Gentlemen, Royal Hotel & Villas Travas would like to thank you for taking the time to share your experience at the Royal Hotel & Villas Travas. We sincerely apologize if your stay did not meet your expectations. We would like to assure you that we will always strive to provide the best service to our guests at Royal Hotel & Villas Travas. We are delighted to welcome you and your family to the Royal Hotel & Villas Travas Travas and we will continue to improve the quality of our services. Best regards, Puput Elisawati Management
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D***d
Leisure
8.5
/10
Reviewed 6 week(s) ago
This is my first time staying here with my family, the breakfast menu choices are very limited.
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Accommodation's Reply
04 Nov 2025
Dear Guest, Greetings from all of us at Royal Travas Hotel & Villas. Thank you for sharing your experience at Royal Travas Hotel & Villas. We sincerely apologize that your stay did not meet your expectations. We are always committed to providing the highest quality service, and we look forward to welcoming you back to Royal Travas Hotel & Villas. We will continue to strive to provide you with even better service. Yours sincerely, Puput Elisawati, the Hotel Management Team
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FH
Fathul H. S.
10.0
/10
Reviewed 6 week(s) ago
Mantaaappp..
over all is the best....
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Mr. Fatul Hadi, Warmest regards from Royal Hotel & Villas Trawas, Thank you for taking the time to share your experience at the Royal Hotel & Villas Trawas. We sincerely apologize if your stay did not meet your expectations. We would like to assure you that we will always strive to provide the best service to our guests at Royal Hotel & Villas Trawas. We are delighted to welcome you and your family to the Royal Hotel & Villas Trawas Trawas, as our service quality has been continuously improved. Best regards, Puput Elisawati Management
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RS
Rina S. M.
8.4
/10
Reviewed 6 week(s) ago
The room is clean, but it doesn't smell good and the TV isn't clear.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Rina, Best regards, Royal Hotel & Villas Travas Thank you for taking the time to share your experience at the Royal Hotel & Villas Travas. We sincerely apologize if your stay did not meet your expectations. We would like to assure you that we will always strive to provide the best service to our guests at the Royal Hotel & Villas Travas. We are delighted to welcome you and your family to the Royal Hotel & Villas Travas Travas and we are committed to continuously improving the quality of our services. Best regards, Puput Elisawati Management
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c***n
5.7
/10
Reviewed 7 week(s) ago
The wifi is really bad, please improve it, the hot water only lasts for a very short time
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Accommodation's Reply
27 Oct 2025
Dear Ladies/Gentlemen, Sincerely yours, Royal Hotel & Villas Travas Thank you for taking the time to tell us about your experience at the Royal Hotel & Villas Travas. We sincerely apologize if your stay did not meet your expectations. We would like to assure you that we will always strive to provide the best service to our guests at the Royal Hotel & Villas Travas. We are delighted to welcome you and your family to the Royal Hotel & Villas Travas Travas and we will continue to improve the quality of our services. Best regards, Puput Elisawati Management
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Yusak
Staycation
10.0
/10
Reviewed 9 week(s) ago
clean, comfortable, food is not too expensive, in front of the hotel there is also food (rabbit satay, chicken satay, angsale ronde, meatballs), there is rent 🐴🐎
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3 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Mr. Yusak, Best regards, Royal Hotel & Villas Travas Thank you for taking the time to share your experience at the Royal Hotel & Villas Travas. We sincerely apologize if your stay did not meet your expectations. We would like to assure you that we will always strive to provide the best service to our guests at the Royal Hotel & Villas Travas. We are delighted to welcome you and your family to the Royal Hotel & Villas Travas Travas, as our service quality has been continuously improved. Best regards, Puput Elisawati Management
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T***i
Staycation
9.1
/10
Reviewed 10 week(s) ago
A comfortable place for a staycation with family
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Accommodation's Reply
06 Oct 2025
Dear Sir/Madam, Warmest Greetings from Royal Hotel & Villa Trawas, Thank you for taking the time to tell us about your experience during your stay at Royal Hotel & Villa Trawas. We are very sorry if your stay at our hotel did not meet your expectations. We assure you that we will always strive to provide the best service to Royal Hotel & Villa Trawas guests. We would be delighted to welcome you and your family back to Royal Hotel & Villa Trawas Trawas, of course with the quality of our services that we have improved. Hospitality regards. Puput Elisawati. Management
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sapto a. a. w.
Leisure
9.4
/10
Reviewed 10 week(s) ago
Good service, good location, one of the good choices in Trawas area.
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2 people find it helpful
Accommodation's Reply
06 Oct 2025
Dear Sir/Madam, Warmest Greetings from Royal Hotel & Villa Trawas, Thank you for taking the time to tell us about your experience during your stay at Royal Hotel & Villa Trawas. We are very sorry if your stay at our hotel did not meet your expectations. We assure you that we will always strive to provide the best service to Royal Hotel & Villa Trawas guests. We would be delighted to welcome you and your family back to Royal Hotel & Villa Trawas Trawas, of course with the quality of our services that we have improved. Hospitality regards. Puput Elisawati. Management
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D***i
9.1
/10
Reviewed 11 week(s) ago
It's fun to stay here with family, only the price is above 1 million, the amenities are incomplete, there is no liquid soap for soaking in the bathtub, only 2 bottles of mineral water are given
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1 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Sir/Madam, Warmest Greetings from Royal Hotel & Villa Trawas, Thank you for taking the time to tell us about your experience during your stay at Royal Hotel & Villa Trawas. We are very sorry if your stay at our hotel did not meet your expectations. We assure you that we will always strive to provide the best service to Royal Hotel & Villa Trawas guests. We would be delighted to welcome you and your family back to Royal Hotel & Villa Trawas Trawas, of course with the quality of our services that we have improved. Hospitality regards. Puput Elisawati. Management
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TP
Titis P.
8.5
/10
Reviewed 11 week(s) ago
The hotel staff is very friendly, and the family room is a perfect size for a four-person staycation. The facilities are good, and there's live music in the pool area. Highly recommended.
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1 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Mrs. Titis, Warmest Greetings from Royal Hotel & Villa Trawas, Thank you for taking the time to share your experience during your stay at Royal Hotel & Villa Trawas. We are very sorry if your stay at our hotel did not meet your expectations. We assure you that we will always strive to provide the best service to Royal Hotel & Villa Trawas guests. We would be delighted to welcome you and your family back to Royal Hotel & Villa Trawas Trawas, of course with the quality of our service that we have improved. Hospitality regards. Puput Elisawati. Management
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H***i
Staycation
10.0
/10
Reviewed 11 week(s) ago
Friendly staff. Cool air.
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Accommodation's Reply
29 Sep 2025
Dear Sir/Madam, Warmest Greetings from Royal Hotel & Villa Trawas, Thank you for taking the time to tell us about your experience during your stay at Royal Hotel & Villa Trawas. We are very sorry if your stay at our hotel did not meet your expectations. We assure you that we will always strive to provide the best service to Royal Hotel & Villa Trawas guests. We would be delighted to welcome you and your family back to Royal Hotel & Villa Trawas Trawas, of course with the quality of our services that we have improved. Hospitality regards. Puput Elisawati. Management
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D***y
Staycation
5.7
/10
Reviewed 12 week(s) ago
Overall, it's okay and comfortable.
Things that need improvement:
- Wi-Fi is slow and not available in all rooms, even in areas with poor signal.
- No tissues in the rooms.
- Breakfast is usually gone by 8:00 because it's combined with outbound activities. It's okay, but if it runs out, it can be refilled. It's a shame for the regular guests.
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Accommodation's Reply
22 Sep 2025
Dear Sir/Madam, Warmest Greetings from Royal Hotel & Villa Trawas, Thank you for taking the time to tell us about your experience during your stay at Royal Hotel & Villa Trawas. We are very sorry if your stay at our hotel did not meet your expectations. We assure you that we will always strive to provide the best service to Royal Hotel & Villa Trawas guests. We would be delighted to welcome you and your family back to Royal Hotel & Villa Trawas Trawas, of course with the quality of our services that we have improved. Hospitality regards. Puput Elisawati. Management
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D***i
Staycation
8.1
/10
Reviewed 13 week(s) ago
Everything was fine, except I got room 103 without a window, but with curtains. After opening the curtains, I found a wall, even though I had requested a room with a window.
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Accommodation's Reply
14 Sep 2025
Dear Sir/Madam, Warmest Greetings from Royal Hotel & Villa Trawas, Thank you for taking the time to tell us about your experience during your stay at Royal Hotel & Villa Trawas. We are very sorry if your stay at our hotel did not meet your expectations. We assure you that we will always strive to provide the best service to Royal Hotel & Villa Trawas guests. We would be delighted to welcome you and your family back to Royal Hotel & Villa Trawas Trawas, of course with the quality of our services that we have improved. Hospitality regards. Puput Elisawati. Management
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GC
Giancarlo C.
Leisure
9.4
/10
Reviewed 13 week(s) ago
A nice hotel with affordable price and pleasant atmosphere, good for relaxing.
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Accommodation's Reply
14 Sep 2025
Dear Mr./Ms. Giancarlo, Warmest Greetings from Royal Hotel & Villa Trawas, Thank you for taking the time to share your experience during your stay at Royal Hotel & Villa Trawas. We are very sorry if your stay at our hotel did not meet your expectations. We assure you that we will always strive to provide the best service to Royal Hotel & Villa Trawas guests. We will be very happy to welcome you and your family back to Royal Hotel & Villa Trawas Trawas, of course with the quality of our service that we have improved. Hospitality regards. Puput Elisawati. Management
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J***s
10.0
/10
Reviewed 13 week(s) ago
All good, the pool is really cool, close access to several locations makes it easy to travel to other tourist attractions.
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Accommodation's Reply
14 Sep 2025
Dear Sir/Madam, Warmest Greetings from Royal Hotel & Villa Trawas, Thank you for taking the time to tell us about your experience during your stay at Royal Hotel & Villa Trawas. We are very sorry if your stay at our hotel did not meet your expectations. We assure you that we will always strive to provide the best service to Royal Hotel & Villa Trawas guests. We would be delighted to welcome you and your family back to Royal Hotel & Villa Trawas Trawas, of course with the quality of our services that we have improved. Hospitality regards. Puput Elisawati. Management
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CT
Chilmia T.
9.4
/10
Reviewed 13 week(s) ago
Always good, friendly service, suitable for family vacations.
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1 people find it helpful
Accommodation's Reply
14 Sep 2025
Dear Mrs. Chilmia, Warmest Greetings from Royal Hotel & Villa Trawas, Thank you for taking the time to share your experience during your stay at Royal Hotel & Villa Trawas. We are very sorry if your stay at our hotel did not meet your expectations. We assure you that we will always strive to provide the best service to Royal Hotel & Villa Trawas guests. We would be delighted to welcome you and your family back to Royal Hotel & Villa Trawas Trawas, of course with the quality of our service that we have improved. Hospitality regards. Puput Elisawati. Management
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Angga K.
Leisure
10.0
/10
Reviewed 13 week(s) ago
Awesome...
I just didn't have time to try the rabbit satay in front of the hotel...
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Accommodation's Reply
14 Sep 2025
Dear Mr. Angga, Warmest Greetings from Royal Hotel & Villa Trawas, Thank you for taking the time to share your experience during your stay at Royal Hotel & Villa Trawas. We are very sorry if your stay at our hotel did not meet your expectations. We assure you that we will always strive to provide the best service to Royal Hotel & Villa Trawas guests. We would be delighted to welcome you and your family back to Royal Hotel & Villa Trawas Trawas, of course with the quality of our service that we have improved. Hospitality regards. Puput Elisawati. Management