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POP! Hotel Festival Citylink - Bandung

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Overall Ratings & Reviews POP! Hotel Festival Citylink - Bandung

Traveloka (9,174)

Other sources (76)

8.4

Very Good

From 9,174 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.3

Meal

7.8

Location

8.5

Service and Facilites

8.3

People often mention about POP! Hotel Festival Citylink - Bandung

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Staff Friendliness (126)

Bedroom (122)

Ambiance (109)

Distance to City Center (107)

Accessibility (105)

Hotel Area (104)

Bathroom (103)

Surroundings (93)

Room Space (81)

Family Friendly (77)

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Traveler Reviews POP! Hotel Festival Citylink - Bandung

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Customer reviews

Verified Traveler

9.3

/10

Reviewed 19 hour(s) ago

The staff are friendly and responsive... but it seems like the space between the bed and the bathroom is quite small.

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Shafa B.

9.4

/10

Reviewed 1 day(s) ago

Oh, this seems underrated. Affordable price, strategic location, and very complete facilities. Great service, and the staff is responsive and kind.

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S***i

6.5

/10

Reviewed 2 day(s) ago

The LED lights on the TV are partially dead so the TV is not working properly, the sound from outside is very clear coming into the room.

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B***y

Business

8.2

/10

Reviewed 3 day(s) ago

Comfortable, delicious and family friendly

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Febri U.

Leisure

9.1

/10

Reviewed 1 week(s) ago

only tissues in the room are not available

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Accommodation's Reply

02 Dec 2025

Hi Febri U., Thank you for your rating and review on our Traveloka page. We are glad you enjoyed your stay. We strive to provide the best service to all our guests. Thank you again and we hope to welcome you back again. Happy POP! N Day! Operations Manager

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M***d

Business

9.4

/10

Reviewed 2 week(s) ago

The staff was very friendly and accommodating. The room was very clean. Water for drinking is okay.

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Accommodation's Reply

02 Dec 2025

Hi M*d, Thank you for your rating and review on our Traveloka page. We're glad you enjoyed your stay. We strive to provide the best service to all our guests. Thank you again and we look forward to welcoming you back. Happy POP! N Day! Operations Manager

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Muhammad D. N.

Business

8.5

/10

Reviewed 2 week(s) ago

It could be an alternative for those looking for an economical hotel in Bandung with guaranteed quality and cleanliness standards.

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Accommodation's Reply

02 Dec 2025

Hi Muhammad D.N., Thank you for your rating and review on our Traveloka page. We are glad you enjoyed your stay. We strive to provide the best service to all our guests who visit or stay with us. Thank you again and we hope to welcome you back again in the future. Have a great POP! N Day! Operations Manager

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Verified Traveler

10.0

/10

Reviewed 2 week(s) ago

The place was very helpful because there was an event on the 3A floor, so it was very helpful for access to the event.

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Accommodation's Reply

02 Dec 2025

Hello, Thank you for your rating and review on our Traveloka page. We are glad you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you again and we look forward to welcoming you back again in the future. Have a wonderful POP! N Day! Operations Manager

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I***N

Staycation

10.0

/10

Reviewed 2 week(s) ago

Everything is very satisfying, hopefully it can be maintained...

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Accommodation's Reply

02 Dec 2025

Hello I*N, Thank you for rating and reviewing our Traveloka page. We are glad you enjoyed your stay with us. We strive to provide the best service to all our guests. Thank you again and we hope to welcome you back again. Have a wonderful POP! N day! Operations Manager

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Z***t

8.5

/10

Reviewed 2 week(s) ago

If you go to Bandung, you should definitely stay here.

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Accommodation's Reply

27 Nov 2025

Hi Z*t, Thank you for your rating and review on our Traveloka page. We are glad you enjoyed your stay with us. We strive to provide the best service to all our guests. Thank you again and we hope to welcome you back again. Happy POP! N Day! Operations Manager

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N***a

Staycation

9.6

/10

Reviewed 2 week(s) ago

Almost perfect, everything is fulfilled, only breakfast is lacking in taste, the rest is ok

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1 people find it helpful

Accommodation's Reply

27 Nov 2025

Hello S*i, thank you for rating and reviewing our Traveloka page. We apologize for the inconvenience regarding breakfast. We will follow up with the relevant department to ensure that this does not happen again in the future. We are committed to providing the best service to all our guests. Thank you again and we hope to welcome you back again. Have a great day! Operations Manager

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S***i

8.3

/10

Reviewed 3 week(s) ago

The bottom of the mattress is still dirty :( The AC can't be changed to any mode

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Accommodation's Reply

24 Nov 2025

Hi S*i, Thank you for your rating and review on our Traveloka page. We apologize for any inconvenience this may have caused. We will follow up with the relevant department to ensure that this kind of incident does not happen again in the future. We are committed to providing the best service to all our guests. Thank you again and we hope to welcome you back again. Have a great day! Operations Manager

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R***a

10.0

/10

Reviewed 4 week(s) ago

Choose a room above to enjoy views of Bandung. The hotel is located below the mall, so you can easily walk into the mall if you need anything. The rooms are comfortable and the staff is very friendly, and it's also close to the bustling center of Bandung.

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Accommodation's Reply

19 Nov 2025

Hi R*a, Thank you for your rating and review on our Traveloka page. We're glad you enjoyed your stay. We strive to provide the best service to all our guests. Thank you again and we look forward to welcoming you back. Happy POP! N Day! Operations Manager

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P***s

8.5

/10

Reviewed 4 week(s) ago

The room was nice and clean, with an additional sofa by the window. The location isn't close to the train station, but for those who like to go to the mall, it's located inside. The food is decent.

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Accommodation's Reply

19 Nov 2025

Hi P*s, Thank you for your rating and review on our Traveloka page. We're glad you enjoyed your stay. We strive to provide the best service to all our guests. Thank you again and we look forward to welcoming you back. Happy POP! N Day! Operations Manager

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Albert

Leisure

8.5

/10

Reviewed 4 week(s) ago

Everything is ok, great. Will be back again.

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1 people find it helpful

Accommodation's Reply

19 Nov 2025

Dear Albert, Thank you for your review and message on Traveloka. We are so glad you enjoyed your stay with us. We are always committed to providing the best service to all our guests. Thank you again and we hope to welcome you back again soon. Have a great week at POP!N! Operations Manager

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Edwin W.

Business

8.5

/10

Reviewed 5 week(s) ago

Good standard, simple... It's better than before, it seems to have been renovated. There's a water dispenser, so you don't have to worry about drinking water.

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1 people find it helpful

Accommodation's Reply

19 Nov 2025

Hi Edwin W., Thank you for your rating and review on our Traveloka page. We are glad you enjoyed your stay. We strive to provide the best service to all our guests who visit or stay. Thank you again and we hope to welcome you back again. Happy POP! N Day! Operations Manager

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a***i

Staycation

10.0

/10

Reviewed 5 week(s) ago

I'm continuing to extend my stay because it's convenient. Close access to everything. Friendly staff.

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1 people find it helpful

Accommodation's Reply

19 Nov 2025

Hi a*i, Thank you for your rating and review on our Traveloka page. We are glad you enjoyed your stay with us. We strive to provide the best service to all our guests. Thank you again and we look forward to welcoming you back. Happy POP! N Day! Operations Manager

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angelameimei

Business

8.5

/10

Reviewed 5 week(s) ago

Easy access everywhere. Clean rooms

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1 people find it helpful

Accommodation's Reply

19 Nov 2025

Hi angelameimei, Thank you for your rating and review on our Traveloka page. We are glad you enjoyed your stay. We strive to provide the best service to all our guests who visit or stay. Thank you again and we hope to welcome you back again in the future. Have a wonderful POP! N Day! Operations Manager

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D***i

10.0

/10

Reviewed 6 week(s) ago

Friendly staff, clean, complete amenities, but when I was watching a video with my husband, he said there was a little girl there, even though there wasn't any girl there hehe, so it was a bit scary, but it was very safe, nothing happened while staying here, no need to be afraid, guys, there must be someone in every place. Access to the mall is very close, so it's easy to walk around

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2 people find it helpful

Accommodation's Reply

07 Nov 2025

Hey...

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shita d. s.

Staycation

10.0

/10

Reviewed 6 week(s) ago

Strategic location, connected to a mall, friendly staff, clean rooms, delicious breakfast.

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Accommodation's Reply

29 Oct 2025

Hello Shita d. S., Thank you for your rating and review on our Traveloka page. We are glad that you enjoyed your stay. We strive to provide the best service to all our guests who visit or stay. Thank you again and we hope to welcome you back again. Have a nice POP! N Day! Operations Manager

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