Dear Valued Guest, Respectfully yours from Amarithamnagar Hotel, thank you for taking the time to share your feedback. We hope you had a more positive experience during your recent stay, but such comments are invaluable for learning and improvement. We strive to provide an exceptional experience for all our guests, and in this case, it is clear we failed. If you would give us the opportunity to serve you again, we assure you we will do our utmost to deliver a truly wonderful stay, as many of our guests have enjoyed. Sincerely, Rudiganto | Hotel Manager