Our family arrived almost midnight but there was no compromise from the security because we were only allowed to enter 4 people at the hotel while we were more than 4 people, while we brought 1 small child aged 5 years and 17 months, there was no mercy from security we came far from Lampung to take a vacation in Bali, we even asked for an additional 1 apartment rental with a reply answered tomorrow only after the receptionist arrived at 8 am, and the apartment we rented only slept with my grandson who was 5 years and 17 months with a maid and my grandfather, while the rest of us slept in a car, even though we had paid 5 nights, it was truly a welcome, which we expect a smile from the hotel staff to welcome us to eliminate the tired 2 days drive to arrive in Bali, my life, I haven't once treated like that, we were considered unable to pay the rent of an apartment and were very humiliated, at the same time we have paid off the apartment, I only appeal to those who will take the hotel right on vacation in Bali. Don't let the incident that happened to me befall you all and then I stay at another hotel by paying back what we should not spend anymore, the apartment we rent only the driver and 3 of my teenage boys slept with him and when they breakfasted they still looked like they were full of suspicion by the apartment staff, hopefully the apartment owner would have a conscience unlike his staff, really disappointed I was once on a holiday to Bali because I not just this once on a vacation to Bali and want to try another inn, finally we return to the inn that we normally rent if we go to Bali. The service is really bad especially the security that seems to have a hotel.