Mahatma Residence

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Overall Ratings & Reviews Mahatma Residence

Traveloka (552)
Other sources (11)
8.0
Very Good
From 552 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.9

Meal

7.5

Location

8.2

Service and Facilites

7.9

People often mention about Mahatma Residence
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Distance to City Center (11)
Bathroom (11)
Ambiance (10)
Staff Friendliness (9)
Room Space (8)
Bedroom (8)
Check-in/out Time (7)
Accessibility (6)
Hotel Area (6)
Surroundings (4)
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Traveler Reviews Mahatma Residence

Number of reviews per page
20
40
Customer reviews
Rahmat J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 day(s) ago
Please improve your bathroom hygiene. There are plenty of good and affordable limescale removers on TikTok. If necessary, schedule a deep cleaning to maintain cleanliness.
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Verified Traveler
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5.3
/10
Reviewed 10 week(s) ago
The hotel is so bad, I can't even say anything else.
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2 people find it helpful
Rahmat J.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
The location was EXCELLENT for our CFD needs. The bed was very comfortable. The sheets were due for a change (too small and no longer white). The bathroom could be improved by removing the limescale from the shower faucet and washing the curtain. The AC was leaking and the light above the bathroom mirror in room 307 wasn't working. Ms. Renzi (?) at Reception was VERY friendly and provided enthusiastic service. Thank you also to the other friends who made a surprise birthday party in the room.
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2 people find it helpful
J***E
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The room is a premium boarding house standard, comfortable enough to stay in because it is close to the work location.
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kadekfitawidianingsih
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
The service is friendly, feels like home
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1 people find it helpful
wulansari m.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 22 week(s) ago
near to the city center but the pool was dirty. There's no kettle to boil water for coffe , no coffee, no tea No restaurant just for sleep
2 people find it helpful
Accommodation's Reply
10 Jul 2025
Thank you for your review, Sis. We apologize for any inconvenience. Your feedback will be taken into consideration for future improvements. We hope to welcome you back with even better service. 🙏
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K***o
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 28 week(s) ago
Away from noise is okay, quiet. For work okay, not for tourism. No breakfast. Order online for food.
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1 people find it helpful
E***i
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 28 week(s) ago
Seeing people's reviews, I cancelled my stay at SN
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2 people find it helpful
A***n
icon-origin-TRAVELOKA
6.9
/10
Reviewed 34 week(s) ago
under the bed and the bathroom are really dirty, lots of rubbish
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3 people find it helpful
Accommodation's Reply
17 Apr 2025
Thank you for your review, Sis. We apologize for the inconvenience. Your input is our concern for future improvements. Hopefully we can welcome you back with better service 🙏
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O***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 35 week(s) ago
no hot water no trash bin
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2 people find it helpful
Accommodation's Reply
17 Apr 2025
Thank you for your review, Sis. We apologize for the inconvenience. Your input is our concern for future improvements. Hopefully we can welcome you back with better service 🙏
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K***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 36 week(s) ago
The room is dirty, the bathroom too. Asked the staff to clean the bathroom but they didn't come, the bed sheets are also worn out. Hopefully there will be improvements from the management.
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3 people find it helpful
Accommodation's Reply
08 Apr 2025
Thank you for your review, Sis. We apologize for the inconvenience. Your input is our concern for future improvements. Hopefully we can welcome you back with better service 🙏
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Manik M.
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 49 week(s) ago
The hotel staff is friendly but the room supervisor should check the towels and bedsheets before new customers come in. I'm embarrassed to tell you.
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1 people find it helpful
Accommodation's Reply
27 Jan 2025
Hello Kak Manik, we are truly sorry for the inconvenience. Thank you for bringing the matter to our attention:)
D***i
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 50 week(s) ago
The bathroom was very dirty, the towels and bath mat were also stained.
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3 people find it helpful
Accommodation's Reply
10 Jul 2025
Thank you for your review, Sis. We apologize for any inconvenience. Your feedback will be taken into consideration for future improvements. We hope to welcome you back with even better service. 🙏
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A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 51 week(s) ago
There is no food and restaurant in the hotel, you have to leave first.
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2 people find it helpful
I***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 52 week(s) ago
Please Mahatma residence fix the toilet and sink, yesterday when staying, the toilet and sink were broken. Thank you
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3 people find it helpful
Achmadi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 57 week(s) ago
Friendly hotel staff, comfortable place
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1 people find it helpful
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Hengki D.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 60 week(s) ago
Friendly and helpful. Easy to access.
3 people find it helpful
Taufik O. S.
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 65 week(s) ago
Asessoris in toilet is not maintained well.
2 people find it helpful
Guest
icon-origin-TRAVELOKA
5.4
/10
Reviewed 68 week(s) ago
The sheets were dirty, the bathroom was flooded and there was chewing gum in the bathroom.
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2 people find it helpful
H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 72 week(s) ago
Don't miss anything. Picked up directly by the hotel. When asked why, nothing was left behind.
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3 people find it helpful
Accommodation's Reply
29 Jul 2024
We are very sorry to hear this and understand how uncomfortable this situation is for you. We have committed to helping in any way we can. We have carried out a thorough check and coordinated with the cleaning and security team to look for your items the other day. Thank You.
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