Star Hotel Pontianak

Explore Star Hotel Pontianak
8.4
Very Good
From 2,460 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.1

Location

8.6

Service and Facilites

8.3

People often mention about Star Hotel Pontianak
All
Staff Friendliness (16)
Distance to City Center (13)
Ambiance (12)
Hotel Area (12)
Surroundings (9)
Room Space (8)
Variety (8)
Bedroom (7)
Bathroom (7)
Accessibility (6)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Star Hotel Pontianak

Number of reviews per page
20
40
Customer reviews
H***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Overall, it's good. The food variety is lacking, especially for a price above 500,000 Rupiah.
Translated by Google Icon
See original
Find this review helpful?
H***n
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
Overall, it's good. The food variety is lacking, especially for a price above 500,000 Rupiah.
Translated by Google Icon
See original
Find this review helpful?
H***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
Overall, it's good. The only thing lacking in restaurant food variety.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Everything was great. Wonderful and staff friendly
Find this review helpful?
H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I really enjoyed staying here. This is my third time.
Translated by Google Icon
See original
Find this review helpful?
s***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel's location is very strategic, close to shops, cafes, and restaurants. The rooms are spacious, with windows overlooking the residential area. Shampoo/liquid soap, toothbrushes/toothpaste, a safe deposit box, a water heater, a small refrigerator, and small bottles of mineral water are provided. The staff is friendly and helpful. It's an older hotel, but the rooms are still in good condition, with some recently renovated. You can buy them on the app for around 400,000 rupiah per night.
Read More
Translated by Google Icon
See original
Find this review helpful?
T***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The view is great on the 8th floor - Sky Garden. It's close to everything, and finding food is easy because it's in the city center.
Translated by Google Icon
See original
1 people find it helpful
E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Clean and comfortable, good and friendly service.
Translated by Google Icon
See original
Find this review helpful?
P***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Friendly hotel staff and security on standby
Translated by Google Icon
See original
Find this review helpful?
nora c. k.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Always stay here, central location close to the restaurant.
Translated by Google Icon
See original
1 people find it helpful
N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Comfortable, quiet, and peaceful. Fast service and centrally located.
Translated by Google Icon
See original
Find this review helpful?
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
The hotel staff is very friendly. The room is quite spacious and clean. Security is safe.
Translated by Google Icon
See original
Find this review helpful?
G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 23 week(s) ago
Can't sleep because very noisy.
Find this review helpful?
G***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
It was nice and enjoyable to stay there.
Translated by Google Icon
See original
Find this review helpful?
y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The room is very nice, very comfortable to stay in.
Translated by Google Icon
See original
Find this review helpful?
Lenny S.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 31 week(s) ago
In the middle of the night someone pressed the hotel bell many times, and when I looked through the doorway there was no one there, in the middle of the night the hotel phone kept ringing and it really disturbed my rest, until I unplugged the phone cable, there were lots of mosquitoes in the room when I first entered
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Apr 2025
Previously we would like to thank you for choosing Star Hotel as your accommodation, we apologize for your inconvenience while you were at our place, we will improve the quality of service and maintain guest comfort while at our place, hope to see you again on your next trip.
Translated by Google Icon
See original
A***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
clean room, clean toilet, good lighting in the room. friendly staff, only the security rarely smiles when arranging vehicle parking 😄
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
26 Apr 2025
Previously, we would like to thank you for choosing Star Hotel as your travel accommodation, and thank you for the review that has been given, we will improve the quality of our service, and hope to see you again on your next trip.
Translated by Google Icon
See original
M***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 42 week(s) ago
Disappointed because I can't cancel
Translated by Google Icon
See original
1 people find it helpful
E***k
icon-origin-TRAVELOKA
8.5
/10
Reviewed 43 week(s) ago
Nice room and good service
Translated by Google Icon
See original
1 people find it helpful
Rahmadanti
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 44 week(s) ago
The food is highly recommended, everything is delicious
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40