Braja Mustika Hotel

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8.5
Very Good
From 3,051 reviews
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Cleanliness

8.4

Room Comfort

8.5

Meal

8.2

Location

8.6

Service and Facilites

8.5

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Staff Friendliness (53)
Ambiance (48)
Hotel Area (45)
Family Friendly (44)
Room Space (44)
Surroundings (43)
Bedroom (43)
Distance to City Center (42)
Accessibility (41)
Taste (39)
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Traveler Reviews Braja Mustika Hotel

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Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 day(s) ago
Room is spacious and has good view direct to mountain but room looks old, and some stuffs supposed to be renewal.
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Accommodation's Reply
19 Nov 2025
Dear Mr/ Mrs G***t Warmest greeting from Braja Mustika Hotel & Resort. First and foremost, we would like to express our gratitude and appreciation to Mr/ Mrs G***t for choosing us as your hotel destination and for your review during your stay at Braja Mustika Hotel & Resort. We strive to create a natural and serene atmosphere to ensure our guests' comfort. Hopefully you have a great time with us and finally, we would like to thank you for your visit and your positive review. We hope to serve you again on your next visit. Best Regards, Management of Braja Mustika Hotel & Resort
Andika M. P.
icon-Staycation
Staycation
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9.7
/10
Reviewed 2 week(s) ago
The staff are really friendly & polite.
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Accommodation's Reply
14 Nov 2025
Dear Mr. Andika Warmest greeting from Braja Mustika Hotel & Resort First foremost we'd like to thank you for choosing Braja Mustika Hotel & Resort as your hotel destination. And also your nice comentary and many good pictures during your stay with us. We are very grateful if our services, facilities and hospitality are pleased you, we do hope you have a wonderful moments and also we hope we can serv you more in your next to come. Best Regards, Management of Braja Mustika Hotel & Resort
Kristianus P. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very comfortable, close to restaurants, and very friendly security staff who were helpful when we needed something. Thank you.
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Accommodation's Reply
07 Nov 2025
Dear Mr. Christianus P.M., Warmest regards from Braja Mustika Hotel & Resort. First of all, thank you Mr. Christianus P.M. for your visit and review. We strive to create a natural and friendly atmosphere so that all our guests feel comfortable and relaxed from their daily activities or enjoy quality time with their loved ones. We would also like to thank Mr. Christianus P.M. for the kind compliments given to our staff, which are all part of our commitment to creating satisfaction for all our guests in terms of service. Thank you once again for your visit and review, and we sincerely hope to welcome you back, Mr. Christianus P.M. in the future. Best regards, Braja Mustika Hotel & Resort Management
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V***r
icon-Leisure
Leisure
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7.6
/10
Reviewed 4 week(s) ago
you should choose another hotel
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Accommodation's Reply
07 Nov 2025
Dear V*r. Best regards, Braja Mustika Hotel & Resort Thank you for visiting and writing a review during your stay at Braja Mustika Hotel & Resort. We apologize if you were disappointed with our facilities and/or services, as it is every guest's right to stay and we strive to ensure your satisfaction. Thank you again for visiting and writing your review. Best regards, Braja Mustika Hotel & Resort Management
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F***y
icon-Leisure
Leisure
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6.5
/10
Reviewed 5 week(s) ago
The price is too expensive for the facilities provided.
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Accommodation's Reply
07 Nov 2025
Dear F*y, Warmest regards, Braja Mustika Hotel & Resort Thank you for visiting and writing a review during your stay at Braja Mustika Hotel & Resort. Every guest has the right to evaluate the hotel they are staying at, and of course, we try our best to provide the best facilities and services to our guests. Thank you again for your visit and writing your review. Best regards, Braja Mustika Hotel & Resort Management
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Chairun n.
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9.7
/10
Reviewed 5 week(s) ago
From all the services and facilities, it is very good, the staff is also very friendly and very helpful, the location is also in the middle of the city, close to everywhere, it's okay.
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Accommodation's Reply
07 Nov 2025
Dear Mr. Chairun N., Warmest regards, Braja Mustika Hotel & Resort Thank you Mr. Chairun N. for your visit and review during your stay. We are delighted that you received such good feedback from Mr. Chairun N. regarding our facilities and services. Our convenient location is close to offices, hospitals, police stations and delicious restaurants that provide our guests with a fine dining experience. Thank you once again for your review and we hope to welcome you back again in the future. Best regards, Braja Mustika Hotel & Resort Management
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J***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Comfortable, best view, clean, friendly staff
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Accommodation's Reply
06 Oct 2025
Dear Mr./Mrs. J*n. Warm greetings from Braja Mustika Hotel & Resort. First of all, we would like to thank you for your visit and review during your stay at Braja Mustika Hotel & Resort. It is an honor for us to receive praise from Mr./Mrs. J*n and of course we hope that during your stay at Braja Mustika Hotel & Resort, Mr./Mrs. J*n enjoys the facilities and services we provide and of course we will always be proud to be able to serve you in the future. Thank you. Sincerely, Management of Braja Mustika Hotel & Resort.
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eko s.
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Leisure
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8.6
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly, truly kids-friendly, from the breakfast menu to the swimming pool, bicycles, basketball and futsal courts, it's a shame there's no mini zoo. The room amenities are a bit lacking, and there's only one access card, and the electricity can't be exchanged for another card. So if you leave the room for a while, for example, to eat out, swim, or cycle, the AC will turn off, and when you arrive, it feels a bit hot because the AC has just started working.
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2 people find it helpful
Accommodation's Reply
06 Oct 2025
Dear Mr. Eko. S. Warm greetings from Braja Mustika Hotel & Resort. First and foremost, thank you for your visit and review, accompanied by photos with your beloved family during your stay at Braja Mustika Hotel & Resort. We are grateful for Mr. Eko S.'s praise for the facilities and services we provide, and we apologize if there is anything that is not pleasing. Just for your information, our standard is that guests are only given 1 key, of course this has been carefully considered by Management, if needed, the key is simply installed in the room when leaving the room so that the cool temperature can be maintained, and when you want to re-enter the room, we will always be ready 24 hours a day to help open the guest room door. Once again, thank you for your review and we will certainly always be waiting for Mr. Eko S. and your beloved family on your next visit. Thank you. Sincerely, Management of Braja Mustika Hotel & Resort
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Restu
icon-Business
Business
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9.7
/10
Reviewed 9 week(s) ago
Everything is easy here, and all the hotel staff are very friendly. The only problem is that the TV in the room is a bit tricky to operate.
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Accommodation's Reply
26 Sep 2025
Dear Mr. Restu B. P. Warm greetings from Braja Mustika Hotel & Resort. First and foremost, thank you to Mr. Restu B. P. for visiting and providing a review during your stay at Braja Mustika Hotel & Resort. We appreciate your compliments on the convenience and service we provide, and we will immediately follow up on your feedback. We hope Mr. Restu B. P. enjoys the atmosphere and tranquility we offer. We will certainly be fortunate to be able to serve you again on your next visit. Thank you. Sincerely, Management of Braja Mustika Hotel & Resort
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D***O
icon-Staycation
Staycation
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8.8
/10
Reviewed 10 week(s) ago
This hotel is actually quite nice, spacious, and beautiful, but unfortunately, it's deserted and many of the facilities are closed. There are few staff, minimal food, and few visitors. It's a shame... There's a lack of promotion, lack of maintenance, and lack of attention.
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3 people find it helpful
Accommodation's Reply
17 Sep 2025
Dear Mr./Mrs. D*O. Warm greetings from Braja Mustika Hotel & Resort. Thank you for your visit and review, Mr./Mrs. D*O, during your stay at Braja Mustika Hotel & Resort. Thank you for your attention and care. The daily occupancy rate is not always full, but there are always guests, especially on weekends, which can reach 100%. All facilities that guests are entitled to are always available, because it is the right of guests who stay, such as swimming pools, free bicycles, and others. And of course, we strive to provide the best possible service and facilities to visiting guests. Once again, thank you for your review. We hope to be able to serve you again, Mr./Mrs. D*O in the future. Sincerely, Management of Braja Mustika Hotel & Resort
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D***s
icon-Leisure
Leisure
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8.5
/10
Reviewed 11 week(s) ago
The front desk was a bit unfriendly, even though the other staff were all friendly.
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Accommodation's Reply
12 Sep 2025
Dear Mr./Mrs. D*s. Warm greetings from Braja Mustika Hotel & Resort. We would like to express our gratitude to Mr./Mrs. D*s who have visited and provided a review during their stay at Braja Mustika Hotel & Resort. With humility and sincerity, we apologize for any inconvenience experienced by Mr./Mrs. D*s due to the unfriendly attitude of our Front Desk staff. We assure you that such an incident will not happen again as it does not meet our service standards. We also thank you for your compliments to our other staff. We hope Mr./Mrs. D*s enjoy the facilities and services we provide and we will certainly look forward to welcoming you back in the future. Thank you. Sincerely, Management of Braja Mustika Hotel & Resort
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Nurohman
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
All the staff, even the security, are good. The check-in and check-out process is fast. The only thing is that if you want to go out and buy food, it's very far away. But for everything, it's good. Next time, I'll come there again.
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2 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Mr. Nurohman, Warm greetings from Braja Mustika Hotel & Resort. First and foremost, thank you to Mr. Nurohman for visiting and providing a review during your stay at Braja Mustika Hotel & Resort. We hope that your compliments reflect your level of satisfaction with the facilities and services we provide. We will be very happy and proud to welcome you on your next visit. Thank you. Sincerely, Management of Braja Mustika Hotel & Resort
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Great, satisfying, comfortable atmosphere and friendly staff
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Accommodation's Reply
13 Aug 2025
Dear Mr./Mrs. R*i. Warm greetings from Braja Mustika Hotel & Resort. First and foremost, thank you to Mr./Mrs. R*i for visiting and reviewing the swimming pool photos while staying at Braja Mustika Hotel & Resort. This short, concise review conveys your satisfaction with the facilities and services we provide. We hope that during your stay, Mr./Mrs. R*i enjoyed being with us and left a special memory for you. Ultimately, we strive to provide the best service for our guests and of course, we hope to be able to serve you again in the future. Thank you. Sincerely, Management of Braja Mustika Hotel & Resort
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Siska T. I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 18 week(s) ago
My family and I stayed overnight for a wedding at the convention center. The hotel is quite old, but the exterior and lobby are clean. The room smelled a bit damp, the pillows looked old, and the balcony was a bit dirty, probably from exposure to wind and rain. The bathroom was a bit scary, with lots of gecko droppings under the water heater, and the toilet seat was cracked. There are two shower caps, but they're small (even an 8-year-old's head wouldn't fit in). The food was decent, according to my husband and children.
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1 people find it helpful
Accommodation's Reply
18 Jul 2025
Dear Ms. Siska T. I. Warm greetings from Braja Mustika Hotel & Resort. First and foremost, thank you to Ms. Siska T. I. for your visit and review during your stay at Braja Mustika Hotel & Resort. We sincerely and humbly apologize for the dissatisfaction experienced by Ms. Siska T. I., which we will certainly follow up immediately, as it concerns the level of satisfaction of the guests who stayed, and also thank you for your compliments. We hope to be able to serve you better again on your next visit to Ms. Siska T. I. Thank you. Sincerely, Management of Braja Mustika Hotel & Resort
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N***i
icon-origin-TRAVELOKA
7.1
/10
Reviewed 19 week(s) ago
The staff is friendly...it's just that we happened to get a room without a view.
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Accommodation's Reply
18 Jul 2025
Dear Mr./Mrs. N*i. Warm greetings from Braja Mustika Hotel & Resort. Thank you for your visit and review during your stay at Braja Mustika Hotel & Resort. Among the available rooms, there are Superior rooms with no view and no balcony, with complete room facilities like other room types. We will certainly be happy to assist you to enjoy other room types with views, such as Deluxe or Executive Deluxe or Suite on your next visit. We hope you enjoy the experience, service, and facilities we provide. We look forward to your return. Thank you. Sincerely, Management of Braja Mustika Hotel & Resort
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M***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Cool, great for morning jogging, very spacious, I want to go back there, but why isn't the lobby upstairs?
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Accommodation's Reply
14 Jul 2025
Dear Mr./Mrs. M*r. Warm greetings from Braja Mustika Hotel & Resort. We would like to express our gratitude to Mr./Mrs. M*r for visiting and providing a review accompanied by photos of the inside of the hotel room while staying at Braja Mustika Hotel & Resort. We are grateful that Mr./Mrs. M*r enjoyed the experience of staying at our beautiful and natural place and of course we will be very happy to be able to serve you again on your next visit. A little related to the lobby in question is access for guests who hold MICE (meetings. Incentives, Conferences, Exhibitions) events such as Meetings. Seminars, Weddings, Product Promotions, Conferences, and others. Therefore, we provide an adequate Convention Hall and also a large parking area to accommodate guests. Once again, we thank you for your visit and review submitted by Mr./Mrs. Sincerely, Management of Braja Mustika Hotel & Resort
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V***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
The kids enjoyed their staycation here, the atmosphere was cool.
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Accommodation's Reply
12 Jul 2025
Dear Mr./Mrs. V*r. Warm greetings from Braja Mustika Hotel & Resort. Thank you to Mr./Mrs. V*r for visiting and providing a review accompanied by a photo of the view of Mount Salak from the hotel balcony while staying at Braja Mustika Hotel & Resort. We are also happy if your children feel happy and enjoy the beautiful and cool atmosphere in the hotel area. We try our best to create a natural and green environment with trees so that guests who staycation feel the freshness of the environment, escape from the fatigue of work, and also enjoy togetherness with their beloved family. Once again, thank you for your visit and review, we hope to be able to serve Mr./Mrs. V*r again with your beloved family in the next time and visit. Sincerely, Management of Braja Mustika Hotel & Resort
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Rafel M.
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Leisure
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10.0
/10
Reviewed 20 week(s) ago
Staying with my family for the umpteenth time... please maintain and improve the comfort and service. All the staff and security are very good.
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Accommodation's Reply
09 Jul 2025
Dear Mr. Rafel M. Warmest greetings from Braja Mustika Hotel & Resort. First and foremost, we would like to thank Mr. Rafel M. for always trusting us and for your review, accompanied by photos with your beloved family during your stay at Braja Mustika Hotel & Resort. It is an honor for us to be able to serve Mr. Rafel M. and your beloved family again, and we also thank you for your positive praise and suggestions. We hope that during your stay at Braja Mustika Hotel & Resort, Mr. Rafel M. and your beloved family will enjoy the atmosphere, facilities, and services we provide. Once again, thank you for your visit, Mr. Rafel M. for the umpteenth time and for your review. We look forward to your next visit. Sincerely, Management of Braja Mustika Hotel & Resort
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G***t
icon-Staycation
Staycation
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8.5
/10
Reviewed 21 week(s) ago
Very suitable for family staycation. The hotel environment is green and comfortable. We stayed here for 2 nights.
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Accommodation's Reply
02 Jul 2025
To: Mr./Mrs. G*t. Warm greetings from Braja Mustika Hotel & Resort. First of all, allow us to thank you for your visit and review given by Mr./Mrs. G*t during your stay at Braja Mustika Hotel & Resort. One of the things we prioritize is comfort for families who want to heal or staycation. We hope that with the natural and beautiful atmosphere that we present, we can create memories with our beloved family and foster new enthusiasm when starting daily activities again. Once again, thank you for your visit and review, we hope to be able to serve Mr./Mrs. G*t again in the future. Best regards, Management of Braja Mustika Hotel & Resort
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A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The service is good, friendly and polite, but unfortunately the room is not soundproof, the view is beautiful, the concept of trees and mountains is cold, is it still the rainy season, so it feels cold
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2 people find it helpful
Accommodation's Reply
02 Jul 2025
To: Mr./Mrs. A*d. Warm greetings from Braja Mustika Hotel & Resort. First and foremost, we would like to thank Mr./Mrs. A*d for your visit and review during your stay at Braja Mustika Hotel & Resort. We try our best to make our guests comfortable and feel the natural and fresh atmosphere with all the services and facilities we provide, so that they get their own memories and impressions during their stay. Once again, thank you for your visit and review, hopefully we can serve you again on your next visit. Best regards, Management of Braja Mustika Hotel & Resort
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Number of reviews per page
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