8.6
Very Good
From 258 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.1

Location

8.5

Service and Facilites

8.5

People often mention about Istanaku
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Bedroom (8)
Bathroom (7)
Staff Friendliness (6)
Ambiance (6)
Hotel Area (6)
Distance to City Center (5)
Accessibility (5)
Family Friendly (5)
Room Space (5)
In-house Restaurant (5)
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Traveler Reviews Istanaku

Number of reviews per page
20
40
Customer reviews
I***h
icon-origin-TRAVELOKA
6.1
/10
Reviewed 6 day(s) ago
Not as reviewed in the application
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Y***l
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9.4
/10
Reviewed 3 week(s) ago
The staff is friendly, the hotel is the best
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H***e
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Staycation
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8.5
/10
Reviewed 5 week(s) ago
ok, it's just that the restaurant takes a long time to wait for orders
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M***h
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Leisure
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9.7
/10
Reviewed 20 week(s) ago
[Engaging opening line] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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D***s
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Staycation
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8.5
/10
Reviewed 25 week(s) ago
The hotel staff is friendly. The rooms are clean and aesthetic, the food is also delicious. The only downside is that they don't provide toothbrushes and toothpaste.
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1 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Mr. Douglass Hendrik, Thank you for your positive review. We are very pleased to know that you are satisfied with the friendliness of the staff, the cleanliness and aesthetics of the room, and the taste of our food. Regarding toothbrush and toothpaste, allow us to clarify that these facilities are indeed provided upon request. We apologize if this information was not conveyed clearly during your stay. We greatly appreciate your feedback and look forward to welcoming you back again in the future. Warm regards, Adetya and Istanaku Team.
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Ronald A. B.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
You can check in early even though it is not the specified check-in time, and it is also easy to extend your stay.
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Accommodation's Reply
02 Jul 2025
Dear Mr. Ronald, Thank you for your positive review. We are glad to hear that you were satisfied with the ease of early check-in and extended stay. As additional information, our early check-in is based on room availability at that time, and we are happy to accommodate your request at that time. Hopefully we can welcome you back again on another occasion with the same satisfactory service. Warm regards, Adetya and Istanaku Team.
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F***n
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Leisure
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8.4
/10
Reviewed 42 week(s) ago
The staff is very helpful, but the only thing lacking is the amenities. There are only towels and liquid soap.
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2 people find it helpful
V***n
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Leisure
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10.0
/10
Reviewed 43 week(s) ago
all the staff are very helpful and fandy is super fast and kind and very helpful.
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1 people find it helpful
V***y
icon-origin-TRAVELOKA
6.6
/10
Reviewed 46 week(s) ago
location is okay. Amenities are incomplete. No toothbrush etc.
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nunik s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 48 week(s) ago
It was good to rest here. Recomended for business travel.
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I***a
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8.5
/10
Reviewed 49 week(s) ago
Great for transit and the hotel is in the city
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2 people find it helpful
D***n
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
The hotel is comfortable. Clean. The staff is friendly.
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1 people find it helpful
L***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
CS is friendly, check in can be faster if the room is available, you can request a rice box for a dawn flight if you choose a room with free breakfast.
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Accommodation's Reply
31 Oct 2024
Dear Istanian, Thank you for taking the time to write us a review. It is very valuable to receive your review. We are very happy that our service is in accordance with what is expected. Improving the service will continue to be done for the comfort of every Istanian who stays at Istanaku. Best regards, Vandi and all Istanaku Staff.
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Ranny J. K.
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8.5
/10
Reviewed 80 week(s) ago
Lokasi strategis, dekat Indomaret dan Alfamart, dekat tempat makan, banyak kafe-kafe kekinian di sekitar, akses ke pusat kota dekat dan lancar. Kemarin ambil kamar Triple, kamarnya luas, bersih, AC dingin, air panas berfungsi baik, ada lift juga. Sarapan enak, ragamnya sesuai dengan harga yang ditawarkan. Staff-nya baik banget, ramah dan sangat membantu. Check in jam 1, sudah bisa langsung masuk kamar. Oiya, kamar tanpa teko pemanas tapi di setiap lantai disediakan dispenser untuk refill air panas maupun dingin, unlimited. Istanaku makin mantap 👍 yang udah pernah nginap dulu-dulu harus coba lagi Istanaku reoprning 😇.
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4 people find it helpful
Accommodation's Reply
18 Jun 2024
Dear Mrs. Ranny Jeine Kewas, Thank you for wanting to write a review at Istanaku Hotel and even trying to invite other guests to want to stay at Istanaku. We are very happy to continue to be able to provide the best and all our facilities and services are in line with what you expected. We will continue to try to provide the best. We really hope that in the future we can welcome you again. This review means a lot to Istanaku. Sincerely, Vandi Maesel and all staff. My Palace Hotel Manado.
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Andi M. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 96 week(s) ago
Jujur ini salah satu hotel yang aesthetic banget, aku suka tempatnya adem, bagus apa lagi kalau lagi sendiri ini ruang untuk hibernasi dan evaluasi diri yang baik dri hiruk piruk kerjan. Fall in love banget
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Ladio Tampanguma
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6.0
/10
Reviewed 218 week(s) ago
Service is not good.
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Krismanhadi Krismanhadi
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9.7
/10
Reviewed 257 week(s) ago
You subscribe to stay here, overall good.
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1 people find it helpful
Accommodation's Reply
30 Jan 2021
Dear Mr. Krismanhadi, Thank you for always entrusting Istanaku Guesthouse as your place to live when in Manado. We will always try to provide maximum service. Best regards, Istanaku Guesthouse Manado.
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Krismanhadi Krismanhadi
icon-origin-TRAVELOKA
9.7
/10
Reviewed 260 week(s) ago
I happened to order this for my father. Every time Lolak wants to go back to Surabaya, he always stays there first for transit, then the next day he flies to Surabaya.
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4 people find it helpful
Roni Roni
icon-Business
Business
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8.5
/10
Reviewed 307 week(s) ago
The place is nice and clean, close to places to eat and have coffee and Indomaret.
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Nurfitria A.
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8.5
/10
Reviewed 307 week(s) ago
The hotel is very cozy and clean, strategic location especially those who want to hunt by walking just walk.
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1 people find it helpful
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