Comfortable for long stay

Friendly staff, spacious rooms as in the photos, clean.

Friendly staff, spacious, clean rooms, recommended

Like this hotel, a Malay-style hotel, the hotel staff are friendly, the rooms are spacious and clean, there are many breakfast options, the swimming pool is clean, the interior is a bit lacking, it's old, but it's still okay, for the price of 428 it's very worth it with the facilities, next time I will stay here again.👍

Friendly staff, clean rooms

The hotel staff is very friendly, recommended

The room floor is so sticky, they gave me tea, coffee and sugar but there was no stirrer, otherwise everything else was okay.

The room is old, with many broken fixtures, especially the bathroom. The sink faucet and clothes hangers are also broken. Management should renovate immediately.

Good, the room is spacious and clean.

Clean, spacious, there is a big swimming pool, the kids are happy

So far it has been very good, initially I got a room with no water, but for the second stay I got a good room.

The AC is not cold, the building is old, there is no innovation like a 4-star hotel.

The room was a bit spooky, the lights were dim, and it looked like it needed some renovation.

This is an old 4-star hotel, but when borrowing cutlery, they charge per item. A total of 30 thousand (2 pairs of spoons and forks, 2 bowls and 2 plates). This should be corrected. It's an old hotel, the cleanliness of the corridor carpet in the elevator area is full of small crumbs from my check-in at 1 pm until I checked out at 10 am. They should be self-aware. At the Pangeran Hotel, there is no charge for borrowing cutlery. Then, for 2 nights, I stayed at the Adimulia Hotel in Medan, a 5-star hotel, and there was no charge for borrowing cutlery. It's okay to protect hotel assets, but that's not how it works.

Highly recommended for staycations and transit, always improve the friendliness of the service.

The hotel staff was very friendly and helpful at check in.

Staying at Mutiara Merdeka was very impressive.

The rooms are spacious, the facilities are good, and the parking is also spacious.

The hotel is really old, actually, okay, but honestly, it's old-fashioned, especially since the water heater isn't working, huhu

The bathroom floor was dirty, the AC in the room was leaking, the TV and lights suddenly went out.