Hotel Benua Bandung

Explore Hotel Benua Bandung
8.4
Very Good
From 3,395 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.1

Location

8.6

Service and Facilites

8.3

People often mention about Hotel Benua Bandung
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Distance to City Center (128)
Staff Friendliness (127)
Accessibility (126)
Bedroom (115)
Room Space (107)
Surroundings (102)
Ambiance (99)
Check-in/out Time (95)
Bathroom (95)
Taste (93)
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Traveler Reviews Hotel Benua Bandung

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Customer reviews
R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The place is quite comfortable for that price, you can get 2 pax of breakfast which is quite varied.
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1 people find it helpful
Accommodation's Reply
26 Nov 2025
Dear R*y, We very much appreciate your positive comments about our hotel. We are pleased that our service and facilities met your expectations. We look forward to welcoming you back to Benoa Hotel. Best regards, Benoa Hotel Management
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A***i
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Staycation
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8.5
/10
Reviewed 2 week(s) ago
Affordable price, strategic location, large rooms Note: Room amenities such as sofas, air conditioning, towels, etc. will be improved.
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3 people find it helpful
Accommodation's Reply
26 Nov 2025
Dear A*i, Thank you for taking the time to write a review of our hotel. We apologize for any inconvenience caused during your stay. Your comments and suggestions are very valuable to us. We will work hard to improve our services and hope you will have an even better experience on your next visit. Management Best regards, Benua Hotel Management
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P***a
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Staycation
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8.7
/10
Reviewed 2 week(s) ago
Many things in the room were broken, such as the TV remote, AC remote, shower, toilet, door lock, everything else was okay.
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Accommodation's Reply
26 Nov 2025
Dear P*a, Thank you for taking the time to write a review of our hotel. We apologize for any inconvenience caused during your stay. Your comments and suggestions are very valuable to us. We will work hard to improve our services and hope you will have an even better experience on your next visit. Management Best regards, Benua Hotel Management
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K***a
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Transit
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6.3
/10
Reviewed 2 week(s) ago
The room rates are cheap for a standard room, but the rooms are poorly maintained, and the bathroom and bathroom are not well maintained. The leaking sink is left unattended. Many termites enter the room. Although the room is large, 20 square meters, it is not kept clean and tidy, and the staff is also indifferent to this. It's a shame. The food is ready by 6 a.m., and the menu is quite good.
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Accommodation's Reply
18 Nov 2025
Dear Ke*a, Thank you for taking the time to write a review of our hotel. We apologize for the inconvenience caused during your stay. Your comments and suggestions are very valuable to us. We will work hard to improve our services and hope that you will have an even better experience on your next visit. Management Best regards, Benua Hotel Management
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Suhendar S.
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Staycation
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9.4
/10
Reviewed 2 week(s) ago
It was good experience stay in this hotel, but unfortunately the water is too slow, make a little uncomfortable. Still kinda enjoy it stay there. thanks
2 people find it helpful
Accommodation's Reply
18 Nov 2025
Dear Mr. Suhendar S., We are very grateful for your positive review of our hotel. We are very pleased that our service and facilities met your expectations. We look forward to welcoming you back to Benoa Hotel again. Best regards, Benoa Hotel Management
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Verified Traveler
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Leisure
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9.4
/10
Reviewed 2 week(s) ago
All the staff are great, you can ask anything so you don't have to go back and forth asking the receptionist, the bedroom is clean, comfortable, the only problem is the TV, I was in a Deluxe type room but the TV lost signal while I had to listen to the sound even though it was low. The breakfast is also delicious and has many choices, even though we have checked out, we can leave our belongings at the receptionist. All gooddddd
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3 people find it helpful
Accommodation's Reply
18 Nov 2025
Dear Valued Guest, We greatly appreciate your positive feedback on our hotel. We are pleased that our service and facilities met your expectations. We look forward to welcoming you back to Benoa Hotel again. Best regards, Benoa Hotel Management
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Ira A.
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9.7
/10
Reviewed 3 week(s) ago
clean bathroom, warm water ok..family tidy room is quite big good TV doesn't flicker, the bed is also comfortable, cold AC, towels that are said to be dirty are not clean neat...the price is also very cheap friendly to the pocket cute elevator opens closes eh opens again but it's fun, only the food is not varied add 1 menu omelette is delicious I think" thank you Benua Hotel definitely if you go on holiday, stop by here again
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Accommodation's Reply
18 Nov 2025
Dear Ms. Ira A., We sincerely appreciate your positive comments regarding our hotel. We are very pleased that our service and facilities met your expectations. We look forward to welcoming you back to Benoa Hotel again. Best regards, Benoa Hotel Management
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
At first I was hesitant, many people said it was scary or not suitable, but it turned out not to be like that, it was really comfortable, you must come here again if you go to Bandung.
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Accommodation's Reply
18 Nov 2025
Dear M*a, Thank you very much for your positive comments about our hotel. We are pleased that our service and facilities met your expectations. We look forward to welcoming you back to Benua Hotel again. Best regards, Benua Hotel Management
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D***a
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Leisure
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8.8
/10
Reviewed 3 week(s) ago
The room was clean, but the problem was the water drainage was not smooth, it was a bit stagnant. The food was delicious. The elevator near the front office was difficult to close, so you had to prop it up with your foot before it would close. It's located in the center of Bandung. But I was quite satisfied with the affordable price.
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Accommodation's Reply
18 Nov 2025
Dear D*a, We very much appreciate your positive comments about our hotel. We are pleased that our service and facilities met your expectations. We look forward to welcoming you back to Benoa Hotel. Best regards, Benoa Hotel Management
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Verified Traveler
icon-Leisure
Leisure
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10.0
/10
Reviewed 4 week(s) ago
Thank God...getting free breakfast and 1 room for 3 people is not easy...I had to search for quite a long time, until finally I found the Benua Bandung hotel. Please improve the service and please make the breakfast menu more varied, thank you.
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Accommodation's Reply
18 Nov 2025
Dear Mr. G*t, We very much appreciate your positive comments about our hotel. We are pleased that our service and facilities met your expectations. We look forward to welcoming you back to Benoa Hotel. Best regards, Benoa Hotel Management
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p***o
icon-Leisure
Leisure
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9.1
/10
Reviewed 4 week(s) ago
Awesome... I can't believe this hotel was a winner 10-15 years ago. Superior room 202 is spacious with average amenities for the price. Located near the culinary area and the main road of Bandung. An old hotel that's still going strong, keep it up. Next time you're in Bandung, be sure to stop by.
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1 people find it helpful
Accommodation's Reply
18 Nov 2025
Dear P*o, Thank you very much for your positive comments about our hotel. We are pleased that our service and facilities met your expectations. We look forward to welcoming you back to Benoa Hotel again. Best regards, Benoa Hotel Management
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M***r
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Upgraded again, yeah, for the price it's really worth it
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2 people find it helpful
Accommodation's Reply
12 Nov 2025
Dear Mr/Ms, I am very grateful for your positive review of our hotel. We are very pleased that our service and facilities met your expectations. We look forward to welcoming you back to Benoa Hotel. Best regards, Benoa Hotel Management
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yasdhika j.
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10.0
/10
Reviewed 5 week(s) ago
Continental hotel staff are very kind to customers
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Accommodation's Reply
12 Nov 2025
Dear Ms. Yasthika J., We greatly appreciate your positive feedback on our hotel. We are pleased that our service and facilities met your expectations. We look forward to welcoming you back to Benoa Hotel again. Best regards, Benoa Hotel Management
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yasdhika j.
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10.0
/10
Reviewed 5 week(s) ago
nice, comfortable and enjoyable for young people, good and friendly
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1 people find it helpful
Accommodation's Reply
12 Nov 2025
Dear Ms. Yasthika J., We greatly appreciate your positive feedback on our hotel. We are pleased that our service and facilities met your expectations. We look forward to welcoming you back to Benua Hotel again. Best regards, Benua Hotel Management
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Verified Traveler
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8.5
/10
Reviewed 6 week(s) ago
Good location close to where needed
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Accommodation's Reply
15 Oct 2025
Thank you, G*t, for your positive review of our hotel. We are pleased that our service and facilities met your expectations. We look forward to welcoming you back to Benoa Hotel. Thank you, Benoa Hotel Management
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, the security is friendly, the atmosphere is calm, it is close to the city center, the room is quite spacious, there are a few things missing, the blanket needs to be checked for cleanliness and the door lock / slot inside needs to be repaired, that's all, thank you
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2 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, We greatly appreciate your positive feedback on our hotel. We are pleased that our service and facilities met your expectations. We look forward to welcoming you back to Benoa Hotel again. Best regards, Benoa Hotel Management
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rere t.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
I've stayed here 3 times. The bed is soft, the location is good, and the room is clean.
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
We sincerely thank you for your positive review of our hotel. We are pleased that our service and facilities met your expectations. We look forward to welcoming you back to Benoa Hotel. Thank you, Benoa Hotel Management
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Verified Traveler
icon-Transit
Transit
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8.7
/10
Reviewed 7 week(s) ago
Room 604 is spacious for standard size, with a clean bed, a wardrobe, two chairs, a table, towels, and amenities. However, the toilet is not very good and needs to be renovated. Strategic location, close to the city center. Breakfast for 2 people includes fried rice, porridge, bread, coffee, and tea, and the taste is okay.
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Accommodation's Reply
15 Oct 2025
Dear Mr. G*t, We very much appreciate your positive comments about our hotel. We are pleased that our service and facilities met your expectations. We look forward to welcoming you back to Benoa Hotel. Best regards, Benoa Hotel Management
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Iskandar i. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly staff, spacious rooms, clean toilets, delicious food at the restaurant, car wash, great and joosss in short.
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Accommodation's Reply
15 Oct 2025
Dear Mr. Iskandar I.R., We sincerely appreciate your positive feedback on our hotel. We are very pleased that our service and facilities met your expectations. We look forward to welcoming you back to Benoa Hotel again. Best regards, Benoa Hotel Management
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T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 8 week(s) ago
Sorry, I am not satisfied because the air conditioning in the room I occupied was broken, the bathroom was dirty and the water was not working properly.
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear T*a, Thank you for taking the time to write a review of our hotel. We apologize for any inconvenience caused during your stay. Your comments and suggestions are very valuable to us. We will work hard to improve our services and hope you will have an even better experience on your next visit. Management Best regards, Benua Hotel Management
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Number of reviews per page
20
40