The Leaf Jimbaran

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Overall Ratings & Reviews The Leaf Jimbaran

Traveloka (197)
Other sources (42)
8.3
Very Good
From 197 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.6

Meal

8.2

Location

8.1

Service and Facilites

8.6

People often mention about The Leaf Jimbaran
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Bedroom (5)
Variety (5)
Staff Friendliness (4)
Bathroom (4)
Taste (4)
Distance to City Center (3)
Room Space (3)
Hotel Area (3)
Accessibility (2)
Family Friendly (2)
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Traveler Reviews The Leaf Jimbaran

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Customer reviews
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ramdhani z. s.
icon-Staycation
Staycation
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9.1
/10
Reviewed 7 day(s) ago
Nice villa, we will be back. Additional information: Being able to access the STB remote from the bed would be very helpful.
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D***t
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The access road from the main road is quite far and many are damaged. Can't check in early. The welcome drink is delicious. Must have coffee all the identity of the guest. Drinking water is not refillable but you get 4 bottles. Breakfast menu is foreigner, rice uduk or fried with butter, but fruit there are additional snake fruit and passion fruit. TV channels are a bit video-based, so if you want to watch a movie you can open the video, and often just loop or even turn off maybe because of poor signal/network. Asked for a make-up room but there was no change of sheets, pillowcases, and towels (because they were only placed on the sink, not the floor).
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S***m
icon-origin-TRAVELOKA
8.3
/10
Reviewed 48 week(s) ago
Wi-Fi was so slow. I think here is for friends, couples. Female manager was kind.
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Accommodation's Reply
24 Dec 2024
Dear Valued Guest, Om Swastyastu Healthy Greetings from The Leaf Jimbaran Thank you for your feedback! We're sorry to hear that you experienced slow Wi-Fi during your stay. We understand how important a reliable internet connection is, and we are working to improve this for our guests. We're glad to hear that you found our female manager kind and helpful. We strive to create a welcoming environment for friends and couples alike. Your comments are valuable to us, and we hope to welcome you back for a better experience in the future! Warm regards Synthia (Ms) E-commerce Executive
G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
The room is nice and spacious, the swimming pool is big, there is a bathtub that directly leads to the swimming pool, a complete kitchen. Breakfast buffet and the food is delicious. The rooftop restaurant is the best while watching the sunset.
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3 people find it helpful
Accommodation's Reply
30 Sep 2024
Dear Guest, Om Swastyastu, Healthy Greetings from The Leaf Jimbaran. Thank you very much for your wonderful review! We are glad to hear that you enjoyed the spacious room, large swimming pool, and bathtub that directly faces the pool. We are also pleased to know that our fully equipped kitchen and buffet breakfast met your expectations. We are very happy that you enjoyed the atmosphere at our rooftop restaurant while enjoying the sunset view. We look forward to welcoming you back to The Leaf Jimbaran. Synthia (Ms.) E-commerce Executive.
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 68 week(s) ago
This was my first time staying at a hotel and the lights went out for quite a long time, especially since this is a 5* hotel.
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3 people find it helpful
Accommodation's Reply
05 Aug 2024
Dear Guest, Uncle Swastyastu. Healthy Greetings from The Leaf Jimbaran. Thank you for your input. We apologize for any inconvenience caused by the power outage during your stay. We are taking immediate steps to ensure that an incident like this does not occur again in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. Warm regards, Synthia (Ms.) E-commerce Executive.
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 68 week(s) ago
The hotel staff was proactively offering an on-house room decoration to sweeten the vibe when they knew my partner and I stayed in the hotel for our special day. Thank you so much! We loved the welcome juices too—so refreshing. The pool is clean and pretty as I viewed from the restaurant and too bad I couldn't enjoy it. The room's Wi-Fi speed is pretty fast too. The pancake in house is too good! My partner and I cannot stop ourselves from not having it. However, the hotel maintenance should be leveled up. So wood frame under the basic and towel hanger are half crooked. The bathtub stopper is sometimes working and not working.
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1 people find it helpful
Accommodation's Reply
30 Jul 2024
Dear Valued Guest, Om Swastyastu Healthy Greetings from The Leaf Jimbaran Thank you for sharing your detailed feedback! We’re delighted to hear that you enjoyed the special room decoration and the refreshing welcome juices. It's wonderful to know that you appreciated our clean pool, fast WiFi, and delicious pancakes. We also appreciate your constructive comments about the maintenance issues. Your feedback helps us improve, and we will address these concerns promptly. We hope to welcome you and your partner back for another enjoyable stay. Warm regards, Synthia (Ms) E-commerce Executive
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Ashenda B. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 69 week(s) ago
Haven't had time to take photos, but this hotel is very comfortable. It is very suitable for looking for peace, only the variety of breakfast foods is small.
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3 people find it helpful
Accommodation's Reply
30 Jul 2024
Dear Ashenda B. S, Om Swastyastu. Healthy Greetings from The Leaf Jimbaran. Thank you for sharing your review! We are happy to hear that you felt comfortable during your stay at our hotel and enjoyed the peaceful atmosphere. We also appreciate your input regarding breakfast food variations. We will strive to improve our breakfast options in the future. We hope to welcome you back in the future. Warm regards, Synthia (Ms.) E-commerce Executive.
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Luki Z. P.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 74 week(s) ago
Reception was not friendly. How can he say that will chek room at 1 am. Its bad isue.
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JowiA Jowi
icon-origin-TRAVELOKA
6.0
/10
Reviewed 93 week(s) ago
Kamar mandi aromanya kurang baik.
2 people find it helpful
Accommodation's Reply
24 Feb 2024
Dear Jowia, Uncle Swastyastu. Healthy Greetings from The Leaf Jimbaran. Thank you for providing a review of your experience. We apologize if you experience any discomfort with the aroma in the bathroom. We will evaluate and fix this issue immediately. We hope you will give us a second chance to provide better services in the future. If you have further feedback or questions, please contact us directly. Thanks again for your review. Regards, Synthia (Ms.) E-commerce.
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Jessylia C.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 184 week(s) ago
For the hotel, it is not comfortable in my opinion.
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9 people find it helpful
Henny C.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 189 week(s) ago
Building is a bit old and not well maintained. We believe its because of covid. We hope they will catch up in maintaining the hotel soon.
4 people find it helpful
Lingga A. D. H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 201 week(s) ago
Villas are for those who really want to rest, the types of staycations are honestly very comfortable, but not comfortable when you come from outside and enter the villa, the road is really dark to the villa room, a bit scary. Not to mention that when it rained yesterday, the children were afraid of not going to bed again. The staff is also limited. But the service is quite good. Being able to leave the laundry in front of the villa is also very cheap again. Hopefully in the future the path lights are turned on, it's not too dark and employees are added. If you can, the driving rain will also operate. Let's not go far on foot.
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4 people find it helpful
Accommodation's Reply
03 Feb 2022
Dear Mrs. Lingga, About Swastiastu Healthy greetings from The Leaf Jimbaran Thank you for choosing The Leaf Jimbaran for a vacation with your family in early January. We are very happy to know that you and your family really enjoy the comfort of the facilities that we provide in the villa where you live. And we thank you for the input you gave regarding the lighting in the area outside the villa which we are currently progressing by adding a few light points and making sure all the lights installed are able to provide a more comfortable atmosphere for all our guests who will walk outside the villa in the evening. Hopefully there will be an opportunity for us to welcome you and your family to stay at The Leaf Jimbaran again with a brighter, more lively and fun atmosphere for the children of course. Warm regards, Ketut Sulasih General Manager
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Wong H.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 203 week(s) ago
The villa is quite expensive, but not maintained, the rooms are not clean enough. Staying with a small child is subject to an additional charge. Different from other villas. The villa is very dark at night, saves light from parking access, it is pitch black, the lobby is dimly lit, the hallway is dark & you have to use a cellphone light to walk to the room. Just 1 time
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7 people find it helpful
DAMAR KURNIAWAN
icon-origin-TRAVELOKA
9.7
/10
Reviewed 204 week(s) ago
Since the first time they arrived, the reception staff in the lobby were very friendly. The check in and check out process is super fast. Extend stay even enough by whatsapp. All villa rooms are equipped with a private pool and own kitchen. bathtub in each unit. Dine-in breakfast in the room during the pandemic. Really super private villa. An airport shuttle is also provided with an additional fee. Overall, staying at The Leaf Jimbaran for 4 days was fun. Definitely come back again!
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3 people find it helpful
Accommodation's Reply
06 Jan 2022
Dear Mr. Damar, About Swastiastu Healthy greetings from The Leaf Jimbaran Thank you very much for your trust in choosing The Leaf Jimbaran for your holiday last December. We are very happy to read that you really enjoy the service and facilities that we provide and of course this will be a motivation for us to continue to improve and provide maximum service to all customers. We will be happy to welcome you back for an unforgettable moment at The Leaf Jimbaran Warm regards, Ketut Sulasih Management The Leaf Jimbaran
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Ni Komang M. K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 204 week(s) ago
Nice place to stay, thanks for services.
1 people find it helpful
Accommodation's Reply
03 Jan 2022
Dear Ni Komang, Om Swastiastu Healthy greetings from The Leaf Jimbaran Thank you very much for your time to write this wonderful review. We are delighted to know that you had a pleasant stay at our resort. Hope to have another chance to welcome you back for another great moment. With Best regards, Ketut Sulasih The Leaf Jimbaran
Jackline T. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 206 week(s) ago
When you first check in, you are greeted warmly, the villa is cool and very comfortable for a family vacation, complete with a private pool and kitchen. Feels at home alone. We will definitely be back again. Special thx to: Ketut Sulaesih .
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2 people find it helpful
Accommodation's Reply
21 Dec 2021
Dear Mr. Rendy, Om Swastiatu Warm greetings from The Leaf Jimbaran Thank you very much for choosing The Leaf Jimbaran for a vacation with your family. It's nice to know that you really enjoy the facilities that we provide. Of course, we are waiting for you and your family to come back at The Leaf Jimbaran. Warm regards, Ketut Sulasih General Manager
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Fran A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 207 week(s) ago
Good place, good vibe and good service.
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Accommodation's Reply
07 Dec 2021
Dear Fran, Om Swastiastu Healthy greetings from The Leaf Jimbaran. Thank you very much for taking your time to share your experience during your stay at property. I would be glad to share this compliment with our team members to motivate them to give the best to our clients. We do hope we could have another chance to host you at our nice property on your next holiday to Bali. With Best regards, Management
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Vhiana S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 215 week(s) ago
A little less comfortable, the rooms and toilets are not clean, the shower is broken, and the pool is dirty.
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3 people find it helpful
Elisabeth S.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 222 week(s) ago
Poor service, unmaintained and a lot of broken facilities.
6 people find it helpful
SHANTY Y. M.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 246 week(s) ago
The villa is going down the hill because of the pandemic. But we still managed to have good rest and swim while in the property. The only thing very annoying is the water debit in the toilet (I stayed in Villa No.2), very frustrating after every time the nature call🥲 the other thing is bearable. I understand how hard it is to keep everything nice with virtually no business islandwide.
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2 people find it helpful
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