What truly sets this place apart is the staff's exceptional service. They're not only warm and welcoming, but also go above and beyond to ensure your needs are met. I was particularly impressed by one staff member who consistently attended to me, though sadly, his name has slipped my mind.

As usual, it is good, just that the food is not that great anymore.

Hotel still the same as when I stayed.

Hotel still the same as what I stay. Just a bit different from what I stay on Saturday and Sunday.

The staff was very friendly, especially those staff who attended to me while I was having breakfast.

the first time staying here the staff is friendly, check in time is easy, check in at 2 pm is a bit long though. the room wow ok lah big there is a living room, kitchen, king size bed. refrigerator, there is a gas stove, overall all ok. the breakfast is delicious and varied too. the place to eat is cozy, comfortable too. the place is close to the highway, the food court is also a lot of food outside. close to the reflexology place is also in front of it. alfa is also close, basically it's ok.

Worth it for the price, our family came and were welcomed well and the access is comfortable for the elderly and wheelchairs 💛

the room is very comfortable, love it!

Comfortable and clean hotel, strategic location and good service.

Great experience stayed with my elderly family. The staff are warmest.

Friendly staff and good service.

Definitely 💯 points, please keep it up 👍.

The hotel is comfortable, the swimming pool is just right, not too deep and the water is very clean, the rooms are comfortable, the food is also delicious and lots of variety, close to everywhere. Top indeed.

Bed stiff. Air con noisy. Toilet bowl take long time to flush out. Terrible experience. Will not come again. Thanks.

The check in process is easy and not complicated, and the room is comfortable and clean, and if you want to go to the mall, there are places to eat nearby. Recommend

Kamar nyaman, pelayanan ok, cuma harga kamarnya jangan kayak jual beli valuta asing lah ya, ok?

Hotel bagus bersih lagi breakfast enk2.

Convenient location. Near market and Grand Batam Mall.

Pelayanan bagus, makanan enak, kamar bersih, cuma jika bisa air mineralnya kalau bisa ditambahkan lagi, ok? Thanks.

I love staying at this hotel because it is strategically located, and the facilities are complete, including a fitness center and swimming pool, and the rooms are clean and comfortable.