The staff is friendly, and the hotel is comfortable, neat, and clean. While it may look simple from the outside, it's cozy inside.

Very good hotel and clean. Room also very clean. Breakfast very good. Hotel staff very polite.

Everything 👍, room service and cleanliness are also ok

The AC in the family room is slow to cool down

Clean hotel with deluxe type for 3 people.. Good food, that's good..

The bathroom is rarely cleaned

The hotel staff were friendly and ready to assist us. Recommended hotel...

Hotel staff who are always angry

The room is clean and comfortable but the towels are not very clean, they are very yellow

Second time staying here, it's really good

First time staying at Kaliban Batam... Very pleasant, clean room, recommended.

Comfortable, clean hotel with excellent service.

Clean and good facilities, staff friendly.

Good place to stay when doing a work trip

The hotel is nice and the staff are nice and polite.

Comfortable and around the hotel there are many places to eat.

The room looks less bright, the water in the sink splashes out, maybe the sink is not deep enough, and the worst... breakfast, minimal variety, fried rice looks like rice that is only given soy sauce, the utensils for serving rice look dull... It's different from when I stayed at the Kaliban hotel some time ago... Please improve, I gave you a suite room... but it is equivalent to a standard room in another hotel... Sorry.

Nice room service, very clean, family friendly...

add more ok and continue to add quality

The hotel staff was very friendly and helpful upon check-in. The room was very clean, so when we arrived, it was already clean and tidy without us having to ask. The food was delicious, and the restaurant was very comfortable.